Bill Larsen | Page 21

Oil check up Everyone was very helpful in sales, service and parts. Got what I needed ordered and all questions answered. Would suggest that parts would take payme Everyone was very helpful in sales, service and parts. Got what I needed ordered and all questions answered. Would suggest that parts would take payment over the phone would save a trip in the future. More

by KAKEFFER Verified Customer Verified Customer

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Definitely going back for my next vehicle! Martin Valadez was amazingly helpful throughout the entire buying period. He was in contact with me prior to my visit and didn't trick me into getting Martin Valadez was amazingly helpful throughout the entire buying period. He was in contact with me prior to my visit and didn't trick me into getting me there like another dealer did. He sent me pictures, answered all my questions, was patient and very friendly. Andrew in finance had everything ready for me and signing took less time than my car being detailed! The managers and overall staff were incredibly polite and courteous. Thx for the great service! More

by junets30 Verified Customer Verified Customer

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AWESOME Anthony S. was great! He answered all my questions and concerns. He took us to different vehicles based on our needs. Thanks Anthony for everything. Anthony S. was great! He answered all my questions and concerns. He took us to different vehicles based on our needs. Thanks Anthony for everything. More

by MARIAH.HOLDEN34 Verified Customer Verified Customer

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They accommodated all my needs The hospitality was very impressive. Everyone was very nice . And appreciative. It felt like a family atmosphere I was very comfortable and raelax an The hospitality was very impressive. Everyone was very nice . And appreciative. It felt like a family atmosphere I was very comfortable and raelax and I felt no pressure. . More

by BODYWORKSBYZINA Verified Customer Verified Customer

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Unpleasant After dealing with the sales people not yet test driving the vehicle. I was rushed to finace where I put 6k down then left with the vehicle. On m After dealing with the sales people not yet test driving the vehicle. I was rushed to finace where I put 6k down then left with the vehicle. On my way home I stepped on accelerate the vehicle made a funny noise and lack of power. This all was on late Friday evening. after returning home I got up took the truck to a mechanic that works on my semi he pulled up 3 codes but check engine light was not on. I called David Stanley up told them they said bring it in so Monday I return to Oklahoma city witch is 156 mile drive one way. The sales people come out look take for drive and say there is no light on in dash I told them have a tech look so they had 2 tech and salesman drive when they returned the techs get out I asked whet did find they said fuel problem as I already had a picture of code they pulled out same thing keep in mind this is a Diesel engine. So they say leave it here. And no lowner or rent vehicle I go back to work 600 miles away and after a week plus I text the salesman he said the truck is still on the lift. So I call service manager and he said that it was out side and they are not going to fix it I asked why he said 1700 dollars I said then I don't want truck and would like a refund on my 6k down. After multiple conversations with manager and salesman tech they come out and said you sign contracts it is yours not are problems. At this time I've been without the vehicle had to rent one and 6k down. And gave to put another 1700 in the truck to fix it. mad is not the word. In the past I bought many cars from Ferguson in normand never had a problem going to pick up this peace of work from David Stanley take streight to Ferguson and trade off. DO NOT BUY ANYTHING FROM DAVID STANLEY IN OKC More

by DALLASCARSON64 Verified Customer Verified Customer

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Excellent service very patient Eric and Juan were excellent. I already knew what vehicle I wanted and they walked me through the buying process without all the usual hassle and BS. Eric and Juan were excellent. I already knew what vehicle I wanted and they walked me through the buying process without all the usual hassle and BS. They were great and showing me how things worked and synced my phone to the truck. Easiest vehicle purchase I've ever made More

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Simply The Best! My David Stanley experience begins with Jerry Lund. He contacted me and setup my appointment. Levi Merrill took me on my test drive and stayed with My David Stanley experience begins with Jerry Lund. He contacted me and setup my appointment. Levi Merrill took me on my test drive and stayed with me EVERY STEP OF THE WAY. Bill Larsen arranged to give me a FAIR price for my trade, in spite of KBB. Steven Leon arranged the financing. Then, Jerry Lund got me into my NEW 2019 Chevrolet Bolt, familiarized me with the car and helped setup my OnStar experience. EVERY ONE of the employees named above deserve 10 star ratings, not just the 5 stars your survey allows for their OUTSTANDING customer service skills! I got a GREAT car at a GREAT price. Your commercials don't lie, "David Stanley Leads The Way", but remember that it's because of OUTSTANDING employees like Jerry, Levi, Bill and Steven. Thank you, Wayne Burris. More

by WAYNEBURRIS7 Verified Customer Verified Customer

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Excellent customer service Great service from start to finish. The sales team were very courteous. The finance department explained everything In grave detail. And a gentleman s Great service from start to finish. The sales team were very courteous. The finance department explained everything In grave detail. And a gentleman showed me around the property, and explained where and what services could be accommodated at the location. More

by KCLOAKEY Verified Customer Verified Customer

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Friendly They were very friendly and accurate on how long it would take to get my vehicle done. Everyone was friendly and asked if I needed anything. They were very friendly and accurate on how long it would take to get my vehicle done. Everyone was friendly and asked if I needed anything. More

by CLINTON.BRYAN50 Verified Customer Verified Customer

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Friendly & Knowledgeable Salespeople Everyone at David Stanley was very friendly & knowledgeable about the vehicles that I was interested in purchasing. This is my second vehicle purchase Everyone at David Stanley was very friendly & knowledgeable about the vehicles that I was interested in purchasing. This is my second vehicle purchase here because they make you feel like family. More

by JMGREEN16 Verified Customer Verified Customer

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