Bill Larsen | Page 22

They accommodated all my needs The hospitality was very impressive. Everyone was very nice . And appreciative. It felt like a family atmosphere I was very comfortable and raelax an The hospitality was very impressive. Everyone was very nice . And appreciative. It felt like a family atmosphere I was very comfortable and raelax and I felt no pressure. . More

by BODYWORKSBYZINA Verified Customer Verified Customer

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Unpleasant After dealing with the sales people not yet test driving the vehicle. I was rushed to finace where I put 6k down then left with the vehicle. On m After dealing with the sales people not yet test driving the vehicle. I was rushed to finace where I put 6k down then left with the vehicle. On my way home I stepped on accelerate the vehicle made a funny noise and lack of power. This all was on late Friday evening. after returning home I got up took the truck to a mechanic that works on my semi he pulled up 3 codes but check engine light was not on. I called David Stanley up told them they said bring it in so Monday I return to Oklahoma city witch is 156 mile drive one way. The sales people come out look take for drive and say there is no light on in dash I told them have a tech look so they had 2 tech and salesman drive when they returned the techs get out I asked whet did find they said fuel problem as I already had a picture of code they pulled out same thing keep in mind this is a Diesel engine. So they say leave it here. And no lowner or rent vehicle I go back to work 600 miles away and after a week plus I text the salesman he said the truck is still on the lift. So I call service manager and he said that it was out side and they are not going to fix it I asked why he said 1700 dollars I said then I don't want truck and would like a refund on my 6k down. After multiple conversations with manager and salesman tech they come out and said you sign contracts it is yours not are problems. At this time I've been without the vehicle had to rent one and 6k down. And gave to put another 1700 in the truck to fix it. mad is not the word. In the past I bought many cars from Ferguson in normand never had a problem going to pick up this peace of work from David Stanley take streight to Ferguson and trade off. DO NOT BUY ANYTHING FROM DAVID STANLEY IN OKC More

by DALLASCARSON64 Verified Customer Verified Customer

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Excellent service very patient Eric and Juan were excellent. I already knew what vehicle I wanted and they walked me through the buying process without all the usual hassle and BS. Eric and Juan were excellent. I already knew what vehicle I wanted and they walked me through the buying process without all the usual hassle and BS. They were great and showing me how things worked and synced my phone to the truck. Easiest vehicle purchase I've ever made More

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Simply The Best! My David Stanley experience begins with Jerry Lund. He contacted me and setup my appointment. Levi Merrill took me on my test drive and stayed with My David Stanley experience begins with Jerry Lund. He contacted me and setup my appointment. Levi Merrill took me on my test drive and stayed with me EVERY STEP OF THE WAY. Bill Larsen arranged to give me a FAIR price for my trade, in spite of KBB. Steven Leon arranged the financing. Then, Jerry Lund got me into my NEW 2019 Chevrolet Bolt, familiarized me with the car and helped setup my OnStar experience. EVERY ONE of the employees named above deserve 10 star ratings, not just the 5 stars your survey allows for their OUTSTANDING customer service skills! I got a GREAT car at a GREAT price. Your commercials don't lie, "David Stanley Leads The Way", but remember that it's because of OUTSTANDING employees like Jerry, Levi, Bill and Steven. Thank you, Wayne Burris. More

by WAYNEBURRIS7 Verified Customer Verified Customer

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Excellent customer service Great service from start to finish. The sales team were very courteous. The finance department explained everything In grave detail. And a gentleman s Great service from start to finish. The sales team were very courteous. The finance department explained everything In grave detail. And a gentleman showed me around the property, and explained where and what services could be accommodated at the location. More

by KCLOAKEY Verified Customer Verified Customer

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Friendly They were very friendly and accurate on how long it would take to get my vehicle done. Everyone was friendly and asked if I needed anything. They were very friendly and accurate on how long it would take to get my vehicle done. Everyone was friendly and asked if I needed anything. More

by CLINTON.BRYAN50 Verified Customer Verified Customer

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Friendly & Knowledgeable Salespeople Everyone at David Stanley was very friendly & knowledgeable about the vehicles that I was interested in purchasing. This is my second vehicle purchase Everyone at David Stanley was very friendly & knowledgeable about the vehicles that I was interested in purchasing. This is my second vehicle purchase here because they make you feel like family. More

by JMGREEN16 Verified Customer Verified Customer

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Excellant Was very pleased with/ the service received. The Service REP. was very helpful. Bill Larsen take the time to stop by and say hello! Good experience. Was very pleased with/ the service received. The Service REP. was very helpful. Bill Larsen take the time to stop by and say hello! Good experience. More

by ABRAHAM.CHERIAN Verified Customer Verified Customer

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Freaking Awesome! Treated me like royalty! This Auto group is amazing. They take amazing care of your every need while you are shopping, during the sales experience and even after the sale. I This Auto group is amazing. They take amazing care of your every need while you are shopping, during the sales experience and even after the sale. I am so pleasantly surprised. These guys dispel they "car salesman" stereotype. So glad I went to David Stanley Chevrolet! More

by KIMLUSE828 Verified Customer Verified Customer

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Outstanding salesmen It started by me chatting with a representative over the internet. Looking for a 2019 equinox with certain features and a sunroof. The first vehicle j It started by me chatting with a representative over the internet. Looking for a 2019 equinox with certain features and a sunroof. The first vehicle just wasn’t right for me price wise. Leaving that day thinking I might have to go somewhere else. By the time I reached my home in mustang. Anthony had located close to what I wanted at another location. I came back car was on its way still so we got going on paperwork and they agreed before the sale that they would have a sunroof in it by time I received it. They= Anthony and Brian. So knowing I was trading in my hhr they agreed to pick it up at my house and bring me a loaner equinox. The first one I had for 1 day and Brian had to come get it, it had been sold. So Brian drove out to my house to trade out 1 loaner for the other. So now i’m Just patiently waiting for the sunroof to be put in so I can see my new equinox. I’m sure I’ll be happy and will use your great service department for all my future needs. Oil changes and rotations and such. More

by DEJOURNETT1 Verified Customer Verified Customer

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