Bill Larsen | Page 25

Great customer service. Welcomed me immediately .. I was able to complete my purchase in a stress free manner. Each person was reassuring me that they could make a new car happen for me! I was able to complete my purchase in a stress free manner. Each person was reassuring me that they could make a new car happen for me! More

by ELF1962 Verified Customer Verified Customer

Print

great people good experience.. good atmosphere. everyone was very nice and helpful in making my final decision. i will be telling my family and friends about my v good experience.. good atmosphere. everyone was very nice and helpful in making my final decision. i will be telling my family and friends about my vist. More

by BERNARDRAMSEY51 Verified Customer Verified Customer

Print

Worst buying experience ever! On January 10, I bought a 2011 Ram 2500. The salesman insisted it had been inspected, but within a few weeks, I found multiple issues. Leak on the tra On January 10, I bought a 2011 Ram 2500. The salesman insisted it had been inspected, but within a few weeks, I found multiple issues. Leak on the transfer case, leak on washer fluid, bad tire sensor, and the ac didn’t work. Luckily I bought an aftermarket warranty. Wrong! Warranty wouldn’t cover any of the repairs. At that point I had the truck for 10 and 2400 miles. After a lot of complaining, they agreed to fix it, but kept saying the warranty company agreed to it. Well I talked to them. I know they denied the claim. So I go to pick the truck up, and the ac still doesn’t work!! Next day, they find the leak in the evaporator. So I pick the truck up on Saturday, the tire sensor goes off on the way home. But...the invoice says they replaced it. This gets even better...6 days later, the Turbo starts going out. I go to the dealership and tell them I want out of this truck today! Call the guys at CJD and make me a deal on a new truck. I go to CJD and they actually asked me if I could do $1380/mo payments. Are you freakin kidding me? Obviously they didn’t want to deal with me anymore. That’s fine, the feeling is mutual. They lost out on a sale and I got a good deal elsewhere. Now to the AUL warranty refund. I have contacted AUL and the gave me a quote of 83% of the original contract price. That is $2451. If I don’t receive a check for this full amount within a timely manner, I will contact every media outlet I can find. I will tell anyone who will listen about my experience with David Stanley. More

by JASONROYSDON1.JR Verified Customer Verified Customer

Print

Great dealership Excellent customer service very friendly people to deal with. I would definitely recommend this dealership for your next vehicle purchase. I've bought Excellent customer service very friendly people to deal with. I would definitely recommend this dealership for your next vehicle purchase. I've bought 2 cars from them already. More

by JOHNJENKINS474 Verified Customer Verified Customer

Print

Oil change and tire roatation They were very friendly and prompt.they have fresh dounghts in the morning time but if u have questions.Amy in the parts department is great. They were very friendly and prompt.they have fresh dounghts in the morning time but if u have questions.Amy in the parts department is great. More

by BONITA976 Verified Customer Verified Customer

Print

Inconsistencies Purchased a car in October 2018 and in 5 months the check engine light has come on 2 times. It takes time and energy to get into the facility to get i Purchased a car in October 2018 and in 5 months the check engine light has come on 2 times. It takes time and energy to get into the facility to get it fixed. Also, they never have loaners available therefore further exacerbating the unknown issue. It could be getting worse while waiting 2 weeks for one to become available. If the engine light is coming on this early then what can I expect with the next 5 1/2 years of payments...smh. I can’t seem to get in touch with the General Manager Richard Bell to discuss what seems to be a purchased “lemon”. I’ve called several times he’s always in “meetings” and I’ve sent an email. I guess I need to contact Mr. David Stanley himself about my car concerns. It’s amazing how all of this has happened then I get a customer service survey today (the day after). More

by T_MONTGOMERY2000 Verified Customer Verified Customer

Print

New car puchase Honest, professional and fast. Closed the purchase in less than two hours. Best deals in Oklahoma. Didn't try to up sale or try to push extended war Honest, professional and fast. Closed the purchase in less than two hours. Best deals in Oklahoma. Didn't try to up sale or try to push extended warranties etc. More

by DON Verified Customer Verified Customer

Print

Friendly,helpful people Everyone we dealt with was friendly and helpful. Some like the new car sales manager Bill Larson and especially Rob Stow were extremely accommodating Everyone we dealt with was friendly and helpful. Some like the new car sales manager Bill Larson and especially Rob Stow were extremely accommodating throughout the deal. More

by LLAMALRF22 Verified Customer Verified Customer

Print

very nice everyone one was great from ses to my tout around the the business to the finance department , my salesman Victor was greatcoild not have asked for everyone one was great from ses to my tout around the the business to the finance department , my salesman Victor was greatcoild not have asked for a niver person Blli Larsen is awesome and i believe it was Randi was the finance lady very nice but ofcourse she remembered me ftom 2 plus yeasrs ago when i bought my other car a d the 2 onths after yhat came back and bought my husband his trick and when we buy again it eill be with you all. More

by oneosu53@gmail.com Verified Customer Verified Customer

Print

Service group was professional. Professional friendly helpful treats you like family works hard.to get you in what ever it is you won't would come back again anytime for another vehi Professional friendly helpful treats you like family works hard.to get you in what ever it is you won't would come back again anytime for another vehicle. More

by WINEGEARTDAVID01 Verified Customer Verified Customer

Print