Bill Larsen | Page 24

New Chevy Trax We found the staff at David Stanley to be prompt,friendly,and helpful.Everything was clean,well maintained and a comftorable environment to do busines We found the staff at David Stanley to be prompt,friendly,and helpful.Everything was clean,well maintained and a comftorable environment to do business in. We arrived at the dealership apprehensive being first time car buyers,however,we left satisfied with our experience and with a great car. Everyone was patient and very accommodating.We found the finance officer Steven to be professional and helpful in a potentially stressful situation. He was full of insght and information. He provided us with great service as well as everyone that we encountered. Josh,Bill,and the Customer service manager made us feel at ease and helped us find what was best for our financial situation and families car needs.Charisma Warfield was also very prompt in replying to our internet query. She helped us make the choice to visit this location. It was a long day at the dealership but overall an excellent experience. The snazzy coffee machine full of life giving espresso and chocolate coffee drinks was an awesome bonus! Thank you team David Stanley. More

Helpful 0

Report | Print

Great people Very polite and professional individuals. I would refer this organization to anyone looking to purchase a vehicle. Hassle free and everyone was extre Very polite and professional individuals. I would refer this organization to anyone looking to purchase a vehicle. Hassle free and everyone was extremely polite and helpful! More

Helpful 0

Report | Print

Buyer BEWARE We thought that we had a great experience when we purchased our first vehicle here on the 14th of July, so much so that we went and purchased a 2nd. B We thought that we had a great experience when we purchased our first vehicle here on the 14th of July, so much so that we went and purchased a 2nd. Boy are we mistaken!!!!! 1st the vehicle that we purchased on the 14th we still don’t have the title work to go get tags yet. We’ve talked with the bank financing it and after being lied to by David Stanley the bank stated they have had paperwork for less than a week. 2nd on the 2nd vehicle purchased they will have my vehicle for a total of 3weeks due to their detailing team using a razor blade on the windshield and scratching it all to xxxx! They have to replace the windshield and it will take another week! The only reason why it is being replaced is because we have had to call 3-4 times a day. No one calls you back and we don’t feel as if anyone cares about us as a customer. STAY AWAY More

Helpful 1

Report | Print

They back out of terms they put in place. A long awaited bait and switch. This is what happened to me over the course of a year. Last year we bought a 2016 camaro, no down, no trade, and credi A long awaited bait and switch. This is what happened to me over the course of a year. Last year we bought a 2016 camaro, no down, no trade, and credit score in the low 6's. We went in for a pickup truck. We could not get the financing for it. They offered the car instead and the dealer said, "Take this car, make the payments for a year, and come back and we can finance you for anything on this lot." Ok cool. We agreed that we would stepping stone our way into a truck. That was January 2, 2017. Fast forward to January 1st 2018. Wanting to take advantage of the employee pricing we went up there. My wife had an eye on a Traverse. It was $10,000 more than the Camaro new we figured this will work in our budget. Our dealer was Jarrod Roof. He and another associate from there took all of our information down. Took the info on our trades and said that one of our trades, a 2008 Hyundai, had major damage reported on car fax. They said the traverse will not cover the upside down on both trades and recommended a truck. Since my wife was on the fence about traverse or truck we said sure. They worked it and came to us with 7500 down and 1500 a month payments. We countered, after it was all said and done the deal that was agreed upon was 1045 a month with $800 down. They were all excited that the deal was accepted. We went back to finance and the price went up to 1100 and change per month. We still accepted now thinking we need out of that Hyundai. Deal was set and we went home. Yesterday, a week later, I get a text from Jarrod Roof about how financing is having trouble getting the bank to approve the deal and wanting us to come in to try to work something out. I'm heated. Apparently they did not have the deal finalized and we were forced to do a walk of shame cause they could mot hold up the deal they agreed upon. They did not have the banks approval of that deal and treated it like a sale anyways. Shady business tactics if you ask me. The damage done is our credit score lowered by the appempts to pull our credit, the late fees we are going to pay on the two trade in cars that we did not pay this month, and if they dont refund our down payment within a week our credit gets hurt again because our payment for the 2 cars we were trading was our down payment those will be reported as late. I will never deal with David Stanley again. They will never get another dime of my money. I hope this helps future customers to watchout for tactics like this. More

Helpful 0

Report | Print

Not to be trusted!!! Bought a new Chevy Siverado Z71. I was told by the sales dept, that I would get free oil changes for Life. I went in the first time to get oil change, Bought a new Chevy Siverado Z71. I was told by the sales dept, that I would get free oil changes for Life. I went in the first time to get oil change, and the service dept confirmed the "free oil change for life" The 2nd change went smooth, but when I went in for the 3rd, I was told that there is no such thing as oil changes for life! WTH! I have already filed a complaint with the BBB, the Oklahoma Attorney General and with GM. Apparently there are several people out there that have experienced the same scam! I will be filing a lawsuit if this is not fixed! I have 2 recordings of the employees saying I had the service and I have the contract.... More

Helpful 0

Report | Print