Bill Mcgrath | Page 36

Great price, awesome car! Buying a car and driving it home on the same day was not the plan...but my recent afternoon at Colonial VW changed all that! I went into the dealersh Buying a car and driving it home on the same day was not the plan...but my recent afternoon at Colonial VW changed all that! I went into the dealership interested in the Golf GTI -the hatchback with gusto - and my salesperson, Rick Dolliver, reviewed the car inside and out with me, accompanied me on a test drive, and then even let me drive it to my house (about 20 miles east from the dealership) on my own to show my teen daughter the car! After a lot of negotiation, I received the full amount for my trade-in that I hoped for, and a final price for the vehicle that (given all the extra bells and whistles this car has) was really amazing! Rick gave me a tour of the dealership and the service department while the paperwork was being completed and I was very impressed with everything I saw and every person I met. I would definitely drive the 20 miles to have my car serviced there. What I really appreciated was how much all the staff at Colonial VW truly seemed to believe in their products- the cars! It felt great to be in a dealership that seemed to be totally invested in the whole consumer experience. Rick was gleeful in showing me all the car's features...this is a man who loves this car...and he was actually fun to listen to and gave me a lot of helpful tips on how to get started on my GTI experience. I couldn't be happier with my new VW and my husband is SO jealous of it! It's a car like no other and I'm glad I walked into Colonial VW in Westborough! More

Print

colonial is lucky to have bill mcgarth I have purchased 3 Volkswagens over the last 10 years and although I do love the product that vw offers, I feel the need to mention Bill McGrath in I have purchased 3 Volkswagens over the last 10 years and although I do love the product that vw offers, I feel the need to mention Bill McGrath in the colonial Volkswagen service department. he greets me by name, remembers my other vdubs, and even remembers personal things about me from the years of small talk. He makes me feel comfortable servicing my car here and that he always has an honest assessment of my vehicles. colonial is lucky to have him. I hope they realize it More

Print

Bill McGrath is the Best!!!! Extremely happy with my service visit. Bill McGrath took the time to make sure all of my concerns were corrected and fixed on my first visit. Thank yo Extremely happy with my service visit. Bill McGrath took the time to make sure all of my concerns were corrected and fixed on my first visit. Thank you Bill.... I will return to Colonial for all my service needs. More

Print

Great Experience Again! I had another great experience with Colonial with my purchase of a new 2014 Beetle. This was my third purchase with Colonial and I don't think I'll ev I had another great experience with Colonial with my purchase of a new 2014 Beetle. This was my third purchase with Colonial and I don't think I'll ever go anywhere else for a VW. My favorite Service rep, Bill, introduced me to Tim to help me find the car I was looking for. Tim was helpful, patient and willing to work with me to help me get exactly what I wanted. More

Print

Great Dealership I thank Mike Lodowsky and Chris Player for the great deal on the 2013 Touareg. This is the second vehicle that Mike has sold me and I expect it won't I thank Mike Lodowsky and Chris Player for the great deal on the 2013 Touareg. This is the second vehicle that Mike has sold me and I expect it won't be the last. I also want to thank Billy in service for his professional, courteous and timely updates on work being performed. The VW Colonial Team is a first class dealership!! More

Print

Great Service Representative I recently visited your service department and worked with Bill McGrath. Being a woman I have been to a few dealership service departments and they m I recently visited your service department and worked with Bill McGrath. Being a woman I have been to a few dealership service departments and they made me feel like I did not understand what I was talking about when describing the problem I was having with my car. But Bill listened and made me feel comfortable. I would recommend this service department and Bill to anyone. Karen Young More

Print

Great Service Bill McGrath at Colonial VW is great to deal with. I highly recommend him. This is my fourth VW since 1995 and I only rely on the service by Colonial Bill McGrath at Colonial VW is great to deal with. I highly recommend him. This is my fourth VW since 1995 and I only rely on the service by Colonial and specifically Bill Mc Grath. Thank you, Ali More

Print

I started visiting Colonial Volkswagen in Westborough while driving a previous vehicle and have continued (even though I've moved out of the area) to visit Billy McGrath and the team for service on my cu while driving a previous vehicle and have continued (even though I've moved out of the area) to visit Billy McGrath and the team for service on my current vehicle, a Touareg. From the Sales process to the regular service visits, I've been completely satisfied with what Colonial Volkswagen offers -- it's a remarkable team that provides incredible service. Part of owning and enjoying a vehicle is knowing that it's going to keep running the way you want it to: the Touareg is dependable, but sometimes I'm not (a few concrete-like snowbanks, for example, didn't do the car any favors). Whenever I've need something done, this team delivers and I appreciate it and would recommend this dealer and its great service team to anyone who enjoys driving a VW today or wants to consider driving one in the future. More

Print

WE ARRIVED 30 MINUTES EARLY FOR OUR SERVICE AND INSPECTION APPOINTMENT. WILLIAM MCGRATH IMMEDIATELY TOOK IN OUR JETTA . tHE VEHICLE WAS INSPECTED AND NEEDED WARRANTEE WORK THAT WAS PERFORMED AND C INSPECTION APPOINTMENT. WILLIAM MCGRATH IMMEDIATELY TOOK IN OUR JETTA . tHE VEHICLE WAS INSPECTED AND NEEDED WARRANTEE WORK THAT WAS PERFORMED AND COMPLETED BY THE TIME OF OUR SCHEDULED APPOINTMENT. MR. MCGRATH HAD US FULLY UPDATED AND ADVISED US ON FUTURE MAINTENANCE. More

Print

I have a VW Tiguan 2013 and it was the first time in my life I had to service a car. My ex-husband always took care of it and I was at complete loss when the display started blinking "service now". First t life I had to service a car. My ex-husband always took care of it and I was at complete loss when the display started blinking "service now". First thing I went to Colonial Volkswagen website since I always heard very good things about this dealer. It was extremely easy to book an appointment online ( I am a computer person) which I had to change to a different date and rescheduled the service in few minutes with no issues.First A grade was on how easy is to navigate on the website and the make changes. Then I got there as I said with no clue, parked my car somewhere and went to the service area. The Service Advisor, Bill Mcgrath was absolutely amazing. From taking my car from where I parked (which it was a wrong parking spot) and nicely explaining for future services where the parking is, to explaining what my service entails, giving me updates on how long I have to wait and what is the stage of the service, and also explaining what are future steps in taking care of my care and what I have to be aware off, I was blown off. In summary I had to experience the great things I heard about this dealership and I had a great and educational experience of myself and I would go back in blink for any problems. Thank you, Carmen Popovici More

Print