Bill Mcgrath
Bill Mcgrath at Colonial Volkswagen of Westborough

Bill Mcgrath

Service Manager

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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4.8
372 Reviews

Dealership Experience

28 yrs, 3 mos

4.8

372 Reviews

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372 Reviews of Bill Mcgrath

June 19, 2026

Dealership Rating
Employee Rating

Great experience as always bought last six new cars there and will continue as long as Marc and Billy McGrath remain there. Best guys in the business More

by BRYANBESSO
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Marc Schoenhammer

June 18, 2026

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Employee Rating

We were very pleased with the service and the help I had left my wallet in the car and had thought I had lost it but one of the technicians returned it to me what a relief that was thanks again for the grea More

by nnolster179
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 13, 2026

Dealership Rating
Employee Rating

I have had a great experience with this dealership. I bought a new 2025 Taos in February. Although it’s had issues that I hope are finally resolved the dealership has taken care of it all and been very More

by kaitlyn.beaudry
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Begin

June 11, 2026

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Employee Rating

Had a great experience with the colonial Volkswagen service group. Stellar service through their service department. More

by REINERLUNA
Service Price Transparency
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Recommend Dealer
Yes

June 04, 2026

Dealership Rating
Employee Rating

Always a great experience working with Bill. I recently had some auto body work done on my Taos and while it was there, Bill coordinated to have work done related to a VW recall - without me eve More

by K.Hauv
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Pender

May 29, 2026

Dealership Rating
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Always a great experience at Colonial Volkswagen. Friendly and easy going service advisors with no pressure. More

by Pilot14
Service Price Transparency
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Recommend Dealer
Yes

May 28, 2026

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I brought my 2 year old id. 4 in due to something dragging under the car. The car was in for service on a Monday and diagnosed with a plastic shield that needed to be replaced fo More

by rwurtzel23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jon Lacey, Mike Pender, Jocelyn Perez , Gina Martinez, Stephen Redding, Alex in sales. Purchased a 2026 jetta had to go get my own car inspection. I immediately sent the receipt still waiting for my reimbursement check. Not the first time service department could not do an inspection. February 2026 and April 2026.

May 26, 2026

Dealership Rating
Employee Rating

Bills entire service team is top notch. .. wouldn't bring my vehicles any where else. More

by Wales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Pierre Saliba, Jon Lacey, Dylan Begin , Shelby and her husband

May 15, 2026

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Employee Rating

Great car buying experience at colonial. They are professional, friendly and price their cars fairly. Would definitely recommend to anyone looking to buy a car. More

by Lidi
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Jarrett

April 28, 2026

Dealership Rating
Employee Rating

Everyone here was really helpful and friendly. I came in looking for options and left a satisfied customer! More

by JMO1187
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Juan Palomino , Gina Martinez, Lap

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