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Bill Murdock
Bill Murdock | Page 39
Service Consultant
Orange Buick GMC
3883 West Colonial Drive
Orlando, FL 32808
477 Reviews
With a welcoming smile Bill makes your Service visit a "Easy Breezy Experience". Customers love him and so would you. Stop by and see him today.
Read moreDealership Experience
34 yrs, 5 mos
Industry Experience
45 yrs, 10 mos
477 Reviews
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477 Reviews of Bill Murdock
February 12, 2020
Some Recommended Service Not Needed I went in for an oil change and was told I needed service that was not needed. Oil change needed, got brake flush that was probably needed, recommende I went in for an oil change and was told I needed service that was not needed. Oil change needed, got brake flush that was probably needed, recommended wheel alignment was not needed based on observed tire wear. Rear drum brake replacement not needed on a truck with 41,000 miles. Two new tires were recommended. There is sufficient tread life left and I will replace probably at the next oil change. I guess if a person is flush with money and wants to keep new parts on their vehicle at all times, recommendations like this might be useful. For those of us that believe in replacing parts after they wear out, these type of recommendations are useless and unnecessary. Orange Buick GMC has changed their policy on maintenance recommendations. Not sure I will continue to have my GMC Sierra serviced at this facility in the future. I'm not impressed that a dealer would recommend over $1000 of service not needed. Bill Murdock, my service technician, is a nice guy and this review in no way reflects poorly on him. More
by GS Randy
Verified Customer
February 12, 2020
Service manager was amazing and made my wife and newborn feel welcomed and cared for while making the process go by quickly. She had a great experience and for me, that is massive. feel welcomed and cared for while making the process go by quickly. She had a great experience and for me, that is massive. More
by brian
February 04, 2020
Good, except for the cost Good, except the cost to replace a $75 headlight. About $180, to take 5 minutes to replace. I could have replaced it myself for about $60 and 5 minute Good, except the cost to replace a $75 headlight. About $180, to take 5 minutes to replace. I could have replaced it myself for about $60 and 5 minutes of my time! I didn't dare have them replace a couple of other bulbs that were out. Probably would have cost me close to $500! More
by miscmail2010
February 03, 2020
Happy customer Arrived for my appointment early, no problem. In and out and on my way home. Happy customer. Bill Murdock was great, very helpful. I will be back. Arrived for my appointment early, no problem. In and out and on my way home. Happy customer. Bill Murdock was great, very helpful. I will be back. More
by Bill Shepard
February 03, 2020
Dealership excellent. Good service. Bill was great as usual. Car ready on time with no problems. I would gladly recommend your dealership to anyone who asks. usual. Car ready on time with no problems. I would gladly recommend your dealership to anyone who asks. More
by HBUCHOFF
Other Employees Tagged: Robert Cicero , Jake Grinstead
February 03, 2020
Pretty quick service. 1-1.5 hours for oil change, tire rotation, and 10-point inspection. Not a bad price, either. Their waiting room had complimentary coffee and water, and comfortable seating. I just wi rotation, and 10-point inspection. Not a bad price, either. Their waiting room had complimentary coffee and water, and comfortable seating. I just wish it were a bit quiter. More
by NoFro
February 02, 2020
Jay was extremely professional and helpful in finding the right vehicle for me. He was patient and through in making sure that I was happy with the financing and the SUV. He showed genuine concern and no hig right vehicle for me. He was patient and through in making sure that I was happy with the financing and the SUV. He showed genuine concern and no high pressure. Thank you Jay!! More
by tferara
Other Employees Tagged: Jay Lafferty, Sven Reiter
January 30, 2020
Great service The service was great. I was taken on time. It was finished when promised. I was kept informed at all times. The job was done right. The service was great. I was taken on time. It was finished when promised. I was kept informed at all times. The job was done right. More
by WATEAGUE
January 29, 2020
Confidence of work performed We were impressed with Eric's knowledge of our car. We felt confident that the work was done correctly. Our 2012 Acadia runs like new. Great Job. We were impressed with Eric's knowledge of our car. We felt confident that the work was done correctly. Our 2012 Acadia runs like new. Great Job. More
by randy.malnick
Other Employees Tagged: Eric in Service
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