Bill Severance
Bill Severance at White River Toyota

Bill Severance | Page 11

General Manager

White River Toyota

303 Sykes Mountain Avenue
White River Jct, VT 05001

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4.9
239 Reviews

Bill Severance was promoted to Sales Manager from a Sales and Leasing Consultant in June 2016. Bill Severance joined White River Toyota in May of 2013. When he is not in the showroom, he enjoys spending time with his wife Ana Paula and three boys Dylan, Nathan and, Ethan. Bill spent seventeen years in the restaurant and hospitality industry before joining the team. He attributes his ability to go above and beyond the call of duty for each his clients to spending so much time in a business that is so heavily effected by the customer experience. Come down to White River Toyota and tell Bill your wants and needs!

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4.9

239 Reviews

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239 Reviews of Bill Severance

September 03, 2021

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Employee Rating

On my way to have my trade in appraised, my car died and had to be towed to the dealership. Cole went above and beyond to help me purchase my new car. Cole was professional. knowledgeable and ready to answe More

by krystalotr
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrin Kennedy, Maggie Laubach , Marty Adams, Cole Ward

Sep 03, 2021

White River Toyota responded

Krystal, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team, and that they were able to make sure all your questions were answered and everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

August 10, 2021

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Employee Rating

Lincoln went the extra mile for us by keeping an eye out for a great car that fit our budget. The service at the entire dealership was very friendly. Thanks! More

by RH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lincoln Newton

Aug 10, 2021

White River Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lincoln to shop for your new vehicle, and that together you were able to find the right one to fit your needs and budget. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 21, 2021

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Employee Rating

I was helped by Maggie in internet sales. Maggie was really helpful and found the truck I wanted online. I then came in to meet with Jon Roden to talk about the truck Maggie found. We worked out a dea More

by judymagic32
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maggie Laubach , Jonathan Roden

Jul 21, 2021

judymagic32 responded

I was helped by Maggie in internet sales. Maggie was really helpful and found the truck I wanted online. I then came in to meet with Jon Roden to talk about the truck Maggie found. We worked out a deal to trade in my 2014 Tacoma truck for the new 2021 Tacoma. Jon was very pleasant and helpful. Bill Severance was my Sales Manager. Together we all made the purchase happen. I would highly recommend all of the 3 sales Members I dealt with. If you are looking to trade I would recommend you see Jon as your Sales Associate. Very professional dealership.

July 12, 2021

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Employee Rating

Jon was very helpful - he went out of his way to find me the car that I wanted and did it quickly! I never felt pressured to purchase a car that wasn't the one that I wanted. He also throughly explained the More

by lbb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Hatch , Jonathan Roden

Jul 13, 2021

White River Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jon and our team to shop for your new Toyota, and that not only did everything go smoothly, but you were able to find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 07, 2021

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Employee Rating

With the help of David Poginy and Bill Severance, the originally nerve wracking process of buying a new vehicle was relieved nearly instantly. Their patient and calm demeanor made the process so much eas More

by katefoster.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Hatch , David Poginy

Jul 08, 2021

White River Toyota responded

Kate. Thank you for taking the time to share your feedback, and congratulations on your new Toyota! We are so glad to hear that you enjoyed working with David and Bill, and that they were able to make the experience of buying your new vehicle an enjoyable and stress-free one. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 04, 2021

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Employee Rating

Best dealership around. Always go above and beyond to make sure we have what we want. More

by greenapple1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lincoln Newton

Jul 06, 2021

White River Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you have continued to enjoy working with our team! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

June 25, 2021

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Employee Rating

Maegan was a great person to work with. She was very helpful in getting me through the car buying process. I ran into about every issue possible when purchasing my car and she managed to figure out how More

by amonti
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maegan Carbino, Aletia Potter

Jun 25, 2021

White River Toyota responded

Thank you for taking the time to share your feedback - We are so glad to her that you enjoyed working with Maegan to shop for your new vehicle, and that despite the obstacles, she was able to make sure everything went as smoothly as possible! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

June 25, 2021

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Employee Rating

David and BIll severance were awesome guys! Made it happen so I could walk out with my first brand new truck. Couldn’t be any happier with my experience at white river Toyota! Recommend anyone to talk More

by dsettergren
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Poginy

Jun 25, 2021

White River Toyota responded

Thank you for taking the time to share your feedback, and congratulations on your first new truck! We are so glad to her that you enjoyed working with David and Bill, and that they were able to make sure everything went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 17, 2021

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Employee Rating

Everyone was amazing. They went above and beyond to ensure I was happy with my purchase. I will definitely return to the dealership for sales More

by Kathycarp13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lincoln Newton , Jonathan Roden

Jun 17, 2021

Kathycarp13 responded

Very pleased with the customer service I received. 100%

June 11, 2021

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Employee Rating

David Poginy is an exceptional sales and leasing consultant. He went above and beyond to not only listen to my needs, wants and must haves in a vehicle, he took the time to get to know me, he starte More

by Paws for life
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Poginy, Nathan Rhyl

Jun 11, 2021

White River Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with David, and that he was able to accommodate your schedule and help you find the perfect Toyota to fit your needs! We look forward to seeing you in the service department when it's time for your new vehicle's first scheduled maintenance visit, Until then, safe travels!

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