Bill Severance
Bill Severance at White River Toyota

Bill Severance | Page 15

General Manager

White River Toyota

303 Sykes Mountain Avenue
White River Jct, VT 05001

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4.9
239 Reviews

Bill Severance was promoted to Sales Manager from a Sales and Leasing Consultant in June 2016. Bill Severance joined White River Toyota in May of 2013. When he is not in the showroom, he enjoys spending time with his wife Ana Paula and three boys Dylan, Nathan and, Ethan. Bill spent seventeen years in the restaurant and hospitality industry before joining the team. He attributes his ability to go above and beyond the call of duty for each his clients to spending so much time in a business that is so heavily effected by the customer experience. Come down to White River Toyota and tell Bill your wants and needs!

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4.9

239 Reviews

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239 Reviews of Bill Severance

August 10, 2019

Dealership Rating
Employee Rating

Love my buying experience! Appreciate all that the people I worked with on this purchase and I look forward to further positive experiences moving forward with the servicing of More

by Yourhuckleberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sully Carter, Matthew Fifield

Sep 04, 2019

White River Toyota responded

Thank you for posting! Glad to hear everything went so smoothly. We appreciate your business! Nora Krom Customer Relations Specialist White River Toyota

August 08, 2019

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Employee Rating

Superb Experience After an extensive research of the vehicle I was interested in I stumbled upon WRT and glad I did. After some internet contact I received a personali More

by Soxfan
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marty Adams

Sep 04, 2019

White River Toyota responded

Thank you for your kind words about Marty and the rest of our team! It's great that you enjoyed working with them. Enjoy your new 4Runner! Nora Krom Customer Relations Specialist White River Toyota

July 08, 2019

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Employee Rating

Hassle free! Great experience at WRT! We knew what we wanted and they were able to work with us to make sure we were happy and left with the vehicle we liked. More

by blocke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Cole, Sarah Reynolds

Jul 23, 2019

White River Toyota responded

It's wonderful that everything went so smoothly! We appreciate you taking the time to share your experience. Thank you for choosing White River Toyota! Nora Krom Customer Relations Specialist White River Toyota

July 05, 2019

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Great experience. We ended up going with white river after a time consuming sales pitch at another dealership when we clearly stated we were not ready to buy. White riv More

by Rugged13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Baptie, David Leonard

Jul 23, 2019

White River Toyota responded

Thank you for your very nice review! It's fantastic that Dave and Tim were so helpful and accommodating. We appreciate your business! Nora Krom Customer Relations Specialist White River Toyota

July 03, 2019

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Super professional and understanding They went above and beyond to get my car serviced fast and accurately- they even arranged for a rental car delivery to my house! Amazing! More

by YogaFiend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Kirby, Nate Ryll

Jul 22, 2019

White River Toyota responded

That's fantastic! We appreciate you posting. Thank you for choosing White River Toyota! Nora Krom Customer Relations Specialist White River Toyota

June 30, 2019

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My experience with my Rav4 LE Purchase I received great service from Bill Severance Sales Manager and Lincoln Newton. Mr. Newton brought my 2019 Rav4 LE to the entrance for me to look it o More

by NEK Toyota Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lincoln Newton , Matthew Fifield, Joe Jarvis

Jul 22, 2019

White River Toyota responded

Thank you for your kind review! It's wonderful to learn that you received excellent service from Bill, Lincoln and the rest of the sales team. Enjoy your new vehicle! Nora Krom Customer Relations Specialist White River Toyota

June 16, 2019

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Employee Rating

Pleasant purchasing experience More than 10 years later, another pleasant buying experience at White River Toyota. Each time I’ve shopped around and found they simply can’t be matc More

by SquirrelRunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lincoln Newton , Tim Baptie

Jun 27, 2019

White River Toyota responded

So nice to hear from a return customer! Glad to learn that your experience with our sales department was as good as you remembered. Thank you for continuing to choose White River Toyota! Nora Krom Customer Relations Specialist White River Toyota

May 24, 2019

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Employee Rating

Easy Process It was a easy and painless process. Very friendly and very accommodating. The whole process took about half as long as what you’d expect when getting More

by Esb92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole Lyford

May 31, 2019

White River Toyota responded

Thank you for your recommendation! It's fantastic that the purchasing process was easy. We appreciate you taking the time to post a review. Nora Krom Customer Relations Specialist White River Toyota

May 23, 2019

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Pleasant experience We enjoyed working with Nicole. She was knowledgeable about her products, personable, accommodating and easy to interact with......no push ness, thank More

by Happytrooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Bennett , Matthew Fifield, Nicole Lyford, Jason Quenneville

May 31, 2019

White River Toyota responded

Thank you for your kind words about Nicole. It's fantastic that she made sure your experience was such a positive one. We appreciate your business! Nora Krom Customer Relations Specialist White River Toyota

May 23, 2019

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Employee Rating

Very satisfied in my new 4-Runner buying experince! As a first-time buyer at the dealership, the service was very friendly and highly informative! My partner was so impressed, that she is thinking about More

by DocT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Hatch , Gage Eastman

May 31, 2019

White River Toyota responded

That's so nice to hear! We appreciate you taking the time to share your experience. Thank you for choosing White River Toyota! Nora Krom Customer Relations Specialist White River Toyota

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