Bill Severance | Page 20

Bill is the bomb ! I don't think my husband and I differ from many people out there in the fact that buying a new car can be a painfully long and unpleasant process. Reg I don't think my husband and I differ from many people out there in the fact that buying a new car can be a painfully long and unpleasant process. Regardless of your trade, credit, or what your purchasing it always takes a long time. We have busy lives and scheduling the time to sit at a dealership is difficult. We never felt that way with Bill at White River Toyota. It was rather quick and virtually painless. He's friendly, funny and knowledgable! Thank you Bill! See you soon!! More

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New car-awesome job! Bill helped us and he was great, no pressure, found what I needed within my budget. Overall best car buying experience I've had! Thanks so much!!!!!! Bill helped us and he was great, no pressure, found what I needed within my budget. Overall best car buying experience I've had! Thanks so much!!!!!! More

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Best buying experience EVER!!! Bill, was very friendly and extremely knowledgable. He worked hard to get me exactly what I needed and wanted. I didn't feel pressured in any way. He Bill, was very friendly and extremely knowledgable. He worked hard to get me exactly what I needed and wanted. I didn't feel pressured in any way. He made me feel comfortable and explained the how to use all the options very well. I would recommend buying a car from Bill Severance! More

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W.R,TOYOTA JUST LIKE TO ADD MY NAME TO THE OVER THE TOP GREAT EXPERIENCE I HAD[AGAIN]DEALING WITH THE FIND STAFF AT WHITE RIVER TOYOTA.BILL SERVENCE IS A C JUST LIKE TO ADD MY NAME TO THE OVER THE TOP GREAT EXPERIENCE I HAD[AGAIN]DEALING WITH THE FIND STAFF AT WHITE RIVER TOYOTA.BILL SERVENCE IS A CREDIT TO HIS JOB AND HIS SALESMANSHIP IS TOP-NOTCH,.FROM THE TIME I WALKED IN THE DOOR,TO MEETIING BILL ,TO THE TEST DRIVE,TO PUTTING MY NAME ON THE DOTTED LINE FOR MY 2014 CAMERY ,FELT VERY RELAXED IN DEALING WITH BILL AND THE OTHER STAFF. THIS WAS MY 15TH CAR [OR TRUCK] THAT I 'VE OWN AND WILL NEVER BUY ANOTHER CAR ANYWHERE ELSE. WOULD ALSO LIKE TO ADD DEALING WITH W.R.TOYOTA BEFORE THEY SEEM TO BE MORE THEN FAIR ON YOUR TRADE IN.THE SERVICE DEPT.IS ALSO VERY GOOD AND TAKES T'S TIME TO GO OVER ALL YOUR ? More

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Such a great experience! Bill Severance was a pleasure to work with. He was honest, friendly, and helpful. I never felt like I was being taken advantage of, and I could tell t Bill Severance was a pleasure to work with. He was honest, friendly, and helpful. I never felt like I was being taken advantage of, and I could tell that Bill genuinely had my best interests at heart. I will absolutely continue to do business with White River Toyota, and specifically, Bill! Thanks again! More

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My new Prius Ever want to buy a car see Bill Severance at WRJ Toyota. Best customer service ever. You won't regret it. Great help, too. Ever want to buy a car see Bill Severance at WRJ Toyota. Best customer service ever. You won't regret it. Great help, too. g More

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Best car purchasing experience to date! Since moving to the Upper Valley a couple of years ago, we've anticipated adding a car to round out the needs of our family. We've also serviced our 2 Since moving to the Upper Valley a couple of years ago, we've anticipated adding a car to round out the needs of our family. We've also serviced our 2007 Camry at the WRJ dealership and have been pleased with the service there. Because my husband is about to give up a Tacoma he has had use of at work for several years and we loved that vehicle, we were torn between another Toyota truck and a smaller, cushier SUV. Bill Severance patiently took us through the pros of both the 4-Runner and the Venza, our favored choices, without ever pressuring us in any one direction, just effectively answering all our questions, pointing out features, and letting us come to our own conclusions at a pace that worked for us. In the end it was clear that we'd be driving a beautiful new Venza home--Bill even arranged his own life around enabling us to stay past closing, wanting very much to ensure that our excellent service did not have to extend out past the weekend. Bill is one of the kindest, most pleasant and sincere folks you'll ever encounter in any field, with a great handle on the vehicles he is selling. I was really glad to discover that we are all based in Woodstock and am so pleased to get to know this wonderful neighbor. More

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Great experience buying a new Prius Bill Severance and all the folks at White River Toyota made buying a new car one of the most pleasant experiences I've had in any retail environment! Bill Severance and all the folks at White River Toyota made buying a new car one of the most pleasant experiences I've had in any retail environment! There's a genuine interest in the customer and an eagerness to help you understand the car you're looking for, in my case a Prius. Bill especially is kind and listens well, and I would feel comfortable calling him up any time if I have questions. And in a way I look forward to taking advantage of White River Toyota's immaculate service center. Everything and everyone about this place is top-notch. More

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Thanks WR Toyota From the moment you enter the doors, the staff greets you. In my case, several staff waved, welcomed me, and I was quickly connected to our favorite s From the moment you enter the doors, the staff greets you. In my case, several staff waved, welcomed me, and I was quickly connected to our favorite sales person Bill Severance. I was able to work with John Elliot, Kevin Doyle along the way as well. Every interaction was cordial. They responded to my questions quickly, and were very sincere. I never felt like a customer being sold a car, but instead like my friends were merely meeting my auto needs. I came into the store looking for a car for my son, and left with a great trade of my own car. Bill hung in and contacted me once a week for several weeks updating me on cars entering their lot. The first few were not a match, but Bill kept diligently searching and eventually directed me to a great car that literally was on the lift getting the Trademark - White River Toyota Used Car certification. I picked up my shiny used car a week later, Bill even shined the car as I waited, and helped address every question I had. Some places say they go the "extra mile," but White River Toyota went much further... If you want quality service, quality product, and that friendly sales staff that listens, and works for you, head to Sykes Avenue and see what White River Toyota and Bill, John, and Kevin can do for you. More

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Our salesperson was courteous, knowledgeable, helpful, and listened well to what we were looking for, and spend a significant amount of time answering our questions/concerns. Once a decision to purchase and listened well to what we were looking for, and spend a significant amount of time answering our questions/concerns. Once a decision to purchase was made, our vehicle was located in a few days and met all our expectations. This is our second sales experience with White River Toyota and we will return. It was a very positive experience. More

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