Bill Severance | Page 20

Great salesman Tyler was great to deal with. Easy to work with and works on your behalf. Showed us the service area in detail after we bought our truck. No dealers Tyler was great to deal with. Easy to work with and works on your behalf. Showed us the service area in detail after we bought our truck. No dealership has ever done that with all the cars we have purchased over the years. More

Report | Print

Friendly and Helpful Regardless of whether I bringing my car in for the occasional service, to talk to a salesman about a car for me or one for my or one of our five kids Regardless of whether I bringing my car in for the occasional service, to talk to a salesman about a car for me or one for my or one of our five kids (all adults), I can count on a friendly and helpful reception. I look forward to my next car buying experience! Thanks everyone at White River Toyota! More

Report | Print

New truck purchase Great experience purchasing my new Tundra! Everything was quick and efficient and the price was great! I also priced this vehicle with Boch Toyota a Great experience purchasing my new Tundra! Everything was quick and efficient and the price was great! I also priced this vehicle with Boch Toyota and my sales experience at White River with Dan O'Brien was much better! Ryan in finance was extremely efficient and explained everything in detail! More

Report | Print

No pressure, overnight test drive, great car I had thought of buying a fully electric car, but had no local dealerships with any ready, and I'd been happy with my reliable White River Tacoma from I had thought of buying a fully electric car, but had no local dealerships with any ready, and I'd been happy with my reliable White River Tacoma from six years ago. While waiting for service on the truck, I saw a poster offering to rent the car you might want to buy. I had a trip coming up anyway, so substituted a Prius rental at WRToyota. I drove 500 miles each way, on very little gas, and got out of the car with no stiffness in my back or shoulders. I wanted a plug in vehicle, and have a short commute, so realized that I could essentially run a Prius Prime as an electric vehicle most of the time, with a gas engine back up for when I needed longer drives, with great hybrid efficiency. Dan O'Brien had a Prius Prime ready for me to test drive overnight, with no pressure, even though he knew I was using it to drive to an out of town dealer to test a Chevy Bolt. The seat and driver controls in the Prius Prime were more comfortable and easier to read without taking my eyes off the road than in the Bolt. For $10,000 less, I could have a smart, safe, commuter car with plenty of tech, and not look at a $8700 battery replacement specter. One week later, the car in the color I wanted was in the dealership, paperwork was completed, rust proofing applied, and I was driving home. More

Report | Print

Solid manager I was very pleased with the way the mamager responded to a discrepancy in our arrangements resulting in a successful transaction. I did have concerns I was very pleased with the way the mamager responded to a discrepancy in our arrangements resulting in a successful transaction. I did have concerns with the initial assessment of my trade in and the overall purchase offer and declined it, resulting in my posting an unfavorable review previously which I cannot retract . However the managers response to this was outstanding and I am pleased with the result. I would encourage everyone to do their homework More

Report | Print

Stress free and easy I purchased a certified preowned vehicle, Sarah Reynolds was pleasant and so helpful. She worked with my schedule which is a big deal in my life. . Bi I purchased a certified preowned vehicle, Sarah Reynolds was pleasant and so helpful. She worked with my schedule which is a big deal in my life. . Bill worked with me as far as what I wanted and my trade in and Steve the finance person explained it all with a friendly smile. That by far was the easiest and most stress free purchase of a vehicle I have had ever, I would highly recommend this dealership to anyone. More

Report | Print

jbsmithvt@comcast.net Couldn't ask for better service. The people you have working there are very courteous and very pleasant. Tyler the young man who sold us our car alwa Couldn't ask for better service. The people you have working there are very courteous and very pleasant. Tyler the young man who sold us our car always comes over to us when we are there to check to see if we are still happy or if we need anything. Bill Severance always come to speak to us too to make sure everything is going ok. Love the dealership. More

Report | Print

Nice teamwork and clearly customer service was a priority I liked the "no pressure" sales approach.. Everyone was very helpful and kind. I do not feel I got a fair price for my trade in but everything else w I liked the "no pressure" sales approach.. Everyone was very helpful and kind. I do not feel I got a fair price for my trade in but everything else was good. More

Report | Print

Great Polite and accurate sales person. Nice test drives. Great location and service center and waiting room and mechanics and finance people. Good selectio Polite and accurate sales person. Nice test drives. Great location and service center and waiting room and mechanics and finance people. Good selection of vehicles. More

Report | Print

Wonderful! Bill Severance and Cory Dickerson are amazing! They said they would get me into something I wanted and they did. Good job! They were both very kind, Bill Severance and Cory Dickerson are amazing! They said they would get me into something I wanted and they did. Good job! They were both very kind, considerate and exceptionally professional. I have known Bill for several years, he leased me my first Toyota but this was my first time dealing with Cory and Ryan. Keep up the good work guys and I will see you soon! More

Report | Print