Bill Severance | Page 19
General Manager
White River Toyota
303 Sykes Mountain Avenue
White River Jct, VT 05001
Bill Severance was promoted to Sales Manager from a Sales and Leasing Consultant in June 2016. Bill Severance joined White River Toyota in May of 2013. When he is not in the showroom, he enjoys spending time with his wife Ana Paula and three boys Dylan, Nathan and, Ethan. Bill spent seventeen years in the restaurant and hospitality industry before joining the team. He attributes his ability to go above and beyond the call of duty for each his clients to spending so much time in a business that is so heavily effected by the customer experience. Come down to White River Toyota and tell Bill your wants and needs!
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239 Reviews
Write a Review239 Reviews of Bill Severance
March 17, 2018
Awesome customer service. Alexis really listened to what I needed and found the right vehicle for me. I worked with her and Bill to get the price I could afford and Justin was Alexis really listened to what I needed and found the right vehicle for me. I worked with her and Bill to get the price I could afford and Justin was super in explaining the financing paperwork. More
Other Employees Tagged: Justin Ciccarelli, Alexis Secore
January 24, 2018
Sales and Service I have dealt with White River Toyota's sales and service departments for several years. They have always been and continue to be friendly, courteous a I have dealt with White River Toyota's sales and service departments for several years. They have always been and continue to be friendly, courteous and extremely efficient. More
Other Employees Tagged: Kelly Morrissette , Sully Carter, Dana Raney
December 31, 2017
Lease I had an Excellent experience with the staff. I Love the car. We worked out a Great deal. There was a period of time where customer service wasn’t gr I had an Excellent experience with the staff. I Love the car. We worked out a Great deal. There was a period of time where customer service wasn’t great , but they’re doing a great job again. More
Other Employees Tagged: Kelly Morrissette , Steve Cole, Gage Eastman
December 13, 2017
Took good care of me I came in needing a car but not sure if I could truly afford it, and they found the perfect deal for me. Then, when I had trouble with the contract op I came in needing a car but not sure if I could truly afford it, and they found the perfect deal for me. Then, when I had trouble with the contract options, they explained everything and resolved all my concerns. I'm extremely happy with my experience and it has increased my loyalty to Toyota. More
Other Employees Tagged: Steve Cole, John McKeon
November 04, 2017
Pleasant-Accommadating Working with Sully was very pleasant and he answered all my questions and made the process very easy. Would go back to again or recommend Sully to an Working with Sully was very pleasant and he answered all my questions and made the process very easy. Would go back to again or recommend Sully to anyone going to WRJ Toyota. More
Other Employees Tagged: Tim Baptie, Sully Carter, Steve Cole, Dana Raney
October 20, 2017
Awesome Sales Person and Management I purchased the new 2018 Toyota Camry XSE V6 from this dealership. I originally came in to get service on my 2016 Scion TC, but I was heard by managem I purchased the new 2018 Toyota Camry XSE V6 from this dealership. I originally came in to get service on my 2016 Scion TC, but I was heard by management stating I may want to trade y car in. Marty, my sales person, came over to talk to me and I told him that I was interested in the XSE V6 and they had one on the lot. I usually go to a specific dealership because I have had bad experiences at others. I gave White River Toyota the benefit of the doubt and am extremely happy with the turn out. The vehicle I wanted was not at their dealership, so Marty located the exact one for me and said they could have it to me that same day. I left that morning in the Camry I test drove and decided that I wanted the one they found. This process was so smooth and happened within one day!! Normally we need to wait around and come back multiple different days to figure out things. I got a great deal on a beautiful vehicle with all the features I wanted. The whole experience was awesome! Marty was great and listened to everything I said to him and was not pushy at all! The Sales Manager was great and listened as well and made the effort to accommodate me with the purchase. The Finance Manager was very helpful too! He helped me make a good choice regarding my purchase, even though I am thick headed and think I know what is best. I would definitely go back there and would recommend Marty and his Management team to anyone looking for a great buying experience!! Thank you again for the awesome deal and amazing car!!!! You guys rock!!! Service did a great job on my Scion as well! They were not pushy when I told them I didn't want something they recommended for the vehicle. More
Other Employees Tagged: Marty Adams, Tim Baptie, Andy Jessiman
October 09, 2017
Wonderful Experience- We keep coming back We have now purchased 3 Certified Used Toyota's from White River Toyota. The staff have gone above and beyond to get us what we need and the service We have now purchased 3 Certified Used Toyota's from White River Toyota. The staff have gone above and beyond to get us what we need and the service department has always been great. I can't say enough about how wonderful a dealership this is. More
Other Employees Tagged: Tim Baptie, Steve Cole, John Elliot, Kasia Wright
September 06, 2017
Great Service Everyone worked so hard to help me get into a new car they always go above and beyond. Thank you Steve, Jason, Bill and Tyler!! Everyone worked so hard to help me get into a new car they always go above and beyond. Thank you Steve, Jason, Bill and Tyler!! More
Other Employees Tagged: Steve Cole, Tyler Kerr, Jason Quenneville
August 26, 2017
Great car buying experience This was by far the best car buying experience we have ever had. We have bought 5 vehicles from White River Toyota, so we can be considered "experts This was by far the best car buying experience we have ever had. We have bought 5 vehicles from White River Toyota, so we can be considered "experts about the dealership". Our past experiences were good, but this recent one, buying our 2017 Highlander XLE was excellent. No hassles, no problems, etc. Tyler Kerr our sales person was extremely pleasant and helpful. Nothing we asked, was a problem. Bill, the sales manager, and Steve in financial was terrific too. The whole process was very quick....we didn't feel we were spending half our lives in the dealership, buying this car. Not only were we excited about our new vehicle, I think we were more excited about the experience Tyler, Bill and Steve created.....easy and pleasant. Thank you guys, great job! More
Other Employees Tagged: Steve Cole, Tyler Kerr
July 28, 2017
Love my new cars Low pressure, great deals, affordable prices that met my needs for two new cars (one truck and one SUV) I just leased. Great dealership to work with! Low pressure, great deals, affordable prices that met my needs for two new cars (one truck and one SUV) I just leased. Great dealership to work with! More
Other Employees Tagged: John McKeon, Ryan Munn
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