Bill Severance
Bill Severance at White River Toyota

Bill Severance | Page 9

General Manager

White River Toyota

303 Sykes Mountain Avenue
White River Jct, VT 05001

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4.9
239 Reviews

Bill Severance was promoted to Sales Manager from a Sales and Leasing Consultant in June 2016. Bill Severance joined White River Toyota in May of 2013. When he is not in the showroom, he enjoys spending time with his wife Ana Paula and three boys Dylan, Nathan and, Ethan. Bill spent seventeen years in the restaurant and hospitality industry before joining the team. He attributes his ability to go above and beyond the call of duty for each his clients to spending so much time in a business that is so heavily effected by the customer experience. Come down to White River Toyota and tell Bill your wants and needs!

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4.9

239 Reviews

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239 Reviews of Bill Severance

January 24, 2022

Dealership Rating
Employee Rating

She was very accommodating and made my car leasing experience as smooth and stress less as possible. She was very informative about the current car situation and my options for leasing More

by Hamliet5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hannah Kilburn , Marty Adams

Jan 24, 2022

White River Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Hannah to shop for your new Toyota, and that it was a smooth and stress-free experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 15, 2022

Dealership Rating
Employee Rating

Hannah, Bill, and Chris made this exactly the car buying experience we hoped it would be. From the very beginning, Hannah was upfront and honest and never tried to change the terms of the deal we agreed to. More

by gotpastries
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Hatch, Hannah Kilburn

Jan 17, 2022

White River Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Hannah and our team to shop for and bring home your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 07, 2022

Dealership Rating
Employee Rating

The team at White River Toyota is very knowledgable, friendly, courteous, and helpful. The last four vehicles my husband and I have bought have been from that dealership. I like being on a first name More

by joanne leong
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Mudge , Lucas Mudge-same as Luke Mudge??

Jan 10, 2022

White River Toyota responded

Joanne, Thank you for taking the time to share your feedback, and for making White River Toyota your dealership of choice for your family's vehicles! We are pleased to hear that you enjoyed working with Luke to find your newest Toyota, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

December 28, 2021

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Employee Rating

Very helpful, friendly and responsive. Kept me up to date during the wait process, and had good advice on how I could get a vehicle fitting my needs within a reasonable time. More

by Save the Manuals
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Gouchberg , Marty Adams, Cole Ward

Dec 29, 2021

White River Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team, and that they were able to make sure that choosing your new Toyota was a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 22, 2021

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Employee Rating

Extremely professional, cares about her customers, and easy to communicate with. Will definitely be working with again. More

by farmer_vt2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maegan Carbino

Dec 27, 2021

White River Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Maegan and our staff to shop for your new Toyota. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then., safe travels!

December 14, 2021

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Employee Rating

Great experience, quality team, and exceptional service! I highly recommend White River Toyota. Bill, Marty, Luke, and Jon are the A team — and no BS. Heritage no more for us. More

by brandon campbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Mudge , Marty Adams, Jon O'Hara

Dec 15, 2021

White River Toyota responded

Brandon, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Luke an our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 13, 2021

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Employee Rating

White River Toyota has earned my repeat business, White River Toyota has earned my repeat business, recently purchased my second vehicle from them. They're there for me when I have a question o More

by Kathryn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Snavely , Marty Adams

Dec 13, 2021

White River Toyota responded

Kathryn, Thank you for taking the time to share your feedback, and congratulations on your newest Toyota! We are so pleased to hear that you have chosen to make White River Toyota (and Sheldon) your resource for your automotive needs, and we look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

December 13, 2021

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Employee Rating

They located a car for me that was very difficult to obtain at the time and they got my sale! More

by vintim001
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chris Hatch, Luke Mudge

Dec 13, 2021

White River Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Luke and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 02, 2021

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Employee Rating

I recently purchase my very first ever Toyota 4Runner with Hannah's help. Hannah was very pleasant, polite and professional. I would definitely work with her again in the future. It was indeed a hassle More

by jbgw
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Hatch, Hannah Kilburn

Dec 02, 2021

White River Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Hannah to shop for your first Toyota, and that everything went smoothly for you throughout the process! We hope to see you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new 4Runner!

November 30, 2021

Dealership Rating
Employee Rating

Truly wonderful service! This was the first dealership we’ve been to that was extremely helpful, honest and very friendly! Special thank you to the our consultant, Sheldon Snavely, who helped us very much More

by Victor
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Snavely , Marty Adams

Dec 01, 2021

White River Toyota responded

Victor, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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