"Courteous and Professional !"
- Maria’s 4th Subaru
Flemington Subaru was super nice and easy to deal with. Mary Sweeney was terrific to work with even during a snow storm. Mary made sure I was in the right car that suit all my needs. Eric Henderson was terrific he listened to my concerns and needs. I loved that they took care of everything to make buying my 4th Subaru such a breeze. I have already recommended a friend to this dealership .
"My new outback"
- Anniem’s outback
Great place and car overall best value. Everyone was very friendly in both sales and service and they spent lots of time with me trying to get the right car for my budget.
First contact via internet; almost immediate response from Jeanette. Mary was assigned sales person and a pleasure to work with. Bought new Outback with more electronics than I ever saw before, and after delivery, Mary and Joe were a great help. Bill did a good job of explaining scheduled service. I thought the price was reasonable, not outstanding, given the big push by other manufacturers, but I wanted AWD and Subaru has the greatest reputation. Pleased with car, pleased with dealer, hope to stay that way
"A trouble free, painless buying experience"
- Marty Marsola
From the time I walked in the door, the handling of my sales experience was wonderful. Karin and the rest of the staff were a cut above. The pricing of the trade and pricing of the new Legacy were more than fair, actually excellent. Attention to detail was good, and the whole experience was painless. Bravo, finally someone in the business of car sales has got it right! Would recommend this dealer to all?
Other Employees Tagged:
"Always a pleasure dealing Flemington Subaru "
This is my second Subaru I have purchased from Rick Hungerford at Flemington Subaru in less than 5 years. Have a sister that also bought her first Subaru from Rick last year after hearing about my great experience with Rick and how much I enjoyed my Outback. Rick and all the folks at Flemington Subaru always make you feel welcome but never pressured or uncomfortable. If your just poking around the lot or the show room, they will ask if you need help or have any questions and not follow you around if you say, "Thanks, just looking". If you do decide to ask questions, they will be answered with that same friendly, courteous, "No Pressure" manner. The service department is topnotch and just as friendly as well. I actually enjoy taking my cars in for service and seeing all the folks there. They are always super friendly and willing to answer all of my question or concerns. I highly recommend this dealership and all the folks that are Flemington Subaru to anyone looking for a new car.
"From internet submission to delivery of the car - A++"
First time buying a car at this distance. Its a large purchase and wanted to stay local, but from the moment I pressed submit for internet quote to the moment I picked up the car, Flemington Subaru was nothing but professional.
Alex answered my questions promptly and professionally. Never gave me any pressure and worked with me to make the experience as pleasurable as can be. I didn't have worry about the hard sell or any "gimmicks" that typically come with buying a car. I highly recommend giving Flemington a shot at your business. Make it your last stop and give them an honest effort to make you happy and comfortable...I am sure they will deliver.
I normally do not rate dealers because the internet can mask sincerity or foster skepticism. However, I felt compelled to do this because I have never had a smoother buying experience. For a point of reference, I have purchased 4 cars in two years courtesy of Hurricane Sandy, and this by far was the best.
The finance office that typically tries to "up sell" items did no such things. They merely informed me of what was available and what made sense since I was leasing my car. They didn't try to buy down rates or offer extended warranties or even window etching. It was a top notch experience dealing with all the members of this dealership.
I even ordered parts, the transaction was via email and the prices were more than competitive vs. online retailers. I got a great price for the car and parts...believe me, we all do our research and at some point you sacrifice quality for price but I truly feel I got the best of both worlds here.
If you are in the area or even if you are not (like I wasn't), you owe it to yourself to just hit ONE BUTTON and give this dealership a shot at your business. You have nothing lose and I think you may be pleasantly surprised like I was.
Thank you Flemington team for a wonderful experience.