Billy Balderas

Had my vehicle for one month Not one time did I get a call Had to call my salesman to get me some answers for what the service center was doing call Had to call my salesman to get me some answers for what the service center was doing More

by R.FORESTER Verified Customer Verified Customer

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Dealership was good, only complaint is No Owner's Manual Book. , I'm old-school, want to read it! Manual Book. , I'm old-school, want to read it! More

by WBEDWARDS13 Verified Customer Verified Customer

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Billy was very easy to work with, and he went above and beyond. No pressure. It was a great buying experience. beyond. No pressure. It was a great buying experience. More

by dljgarrett Verified Customer Verified Customer

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James Woods is a great dealership to get a vehicle. Our experience getting a car that we wanted was easy and quick as possible. Unlike being there all day, it only took a few hours. Everyone was very f Our experience getting a car that we wanted was easy and quick as possible. Unlike being there all day, it only took a few hours. Everyone was very friendly. More

by BISQUITFOOT Verified Customer Verified Customer

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My sales person was Billy. He made this very pleasurable experience. Explain the features of the truck thoroughly very smooth process throughout. He made this very pleasurable experience. Explain the features of the truck thoroughly very smooth process throughout. More

by JETAYLOR10 Verified Customer Verified Customer

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There were no high pressure salesmen to deal with. We looked at vehicles at our leisure. Mr. Balderas was very friendly & worked with us to get the best deal for our car. We will be returning customer We looked at vehicles at our leisure. Mr. Balderas was very friendly & worked with us to get the best deal for our car. We will be returning customers! More

by christi_dunn Verified Customer Verified Customer

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This was a great car buying experience! Billy was great to work with and might even come back when it’s time to upgrade our Yukon XL. Billy was great to work with and might even come back when it’s time to upgrade our Yukon XL. More

by Firefight18 Verified Customer Verified Customer

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I'm so appreciative of Billy's assistance in purchasing my 2025 Buick Envista. He was very knowledgeable and patient with me. Lso Jeff in finance was a pleasure to deal woth as well. I'm glad I made the de my 2025 Buick Envista. He was very knowledgeable and patient with me. Lso Jeff in finance was a pleasure to deal woth as well. I'm glad I made the decision to stop by when I did. Thank you Billy. More

by pauletteauguste Verified Customer Verified Customer

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I decided I wanted to upgrade my car from a 2019 Chevy Equinox to a 2025 Equinox. I started looking in my city and surrounding areas and found nothing that I was looking for that caught my eye, except for Equinox to a 2025 Equinox. I started looking in my city and surrounding areas and found nothing that I was looking for that caught my eye, except for one car at a dealership in my neighborhood. It had everything I wanted but one particular package. It was on sale for $2,000 off. By the time, my trade in ($12,000) was calculated in, and all the ridiculous add ons, it was back up to full price and then some! I told them I would have to think about it. Meanwhile, I got on the Chevy website and designed my car. When I was finished it told me that there was a perfect match at James Wood in Decatur, TX. I went to their webpage and there it was! It was priced lower than the dealership by my house but was on sale for $3,000 off! Billy Balderas was the salesman at James Wood that I dealt with. Billy was great from the beginning. He didn’t try to tack on additional ad ons to the price like other dealerships tried to do. He gave me a blind estimate on my trade ($13,000) and even gave me more money when he saw my vehicle. While he was working up the quote to take to my credit union, Billy called me and asked me if I wanted to add something. I asked him if I needed it, and he said, “only if I want it”. The other guy at the other dealership told me I needed it and also tried to charge me for tinting that was already on the car and wheel locks that I did not need. Billy did none of that! He gave me a straight out the door price that the other dealership could not beat. I drove from Oklahoma City to Decatur to purchase the car and I will do it again for my next car purchase. Billy and everyone there treated me with dignity and respect. They didn’t see me as a “woman” buying a car, he saw me as “customer” buying a car. They truly earned my business and I will recommend anyone to James Wood even if it means taking a road trip to Decatur, TX. More

by Reneica Groover Verified Customer Verified Customer

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There was a sense of integrity and confidence at this dealership. Staff behind the primary person I was working with were attentive and not dismissive of me during casual encounters- customers notice the dealership. Staff behind the primary person I was working with were attentive and not dismissive of me during casual encounters- customers notice these things. From reception, to sales, to pricing and delivery, this group sets the standard. You can’t fake decency and this biz doesn’t need to try! More

by KLH10487 Verified Customer Verified Customer

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