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Dason Howard
Dason Howard at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Dason Howard

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
170 Reviews
4.8

170 Reviews

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170 Reviews of Dason Howard

September 05, 2026

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Employee Rating

Our service advisor was very knowledgeable and friendly. Our oil service was professional and was reasonably priced. Thank you More

by AllenH
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Recommend Dealer
Yes
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Sep 05, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Many thanks for this kind review, Allen! I’m glad to hear that my service advisor provided you with knowledgeable and friendly assistance and that you were satisfied with our professional oil service at James Wood Chevrolet Buick GMC Decatur. I appreciate your support, and we look forward to seeing you again in Fort Worth, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

September 01, 2026

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Good people to deal with and stand behind their work, have done business with them for years More

by donlfarris
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Yes
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Sep 02, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Don! I’m thrilled to hear that you’ve had a great experience with us at James Wood Chevrolet Buick GMC Decatur over the years. We always strive to provide excellent service and support. We look forward to continuing to serve you! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 20, 2026

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Professional, friendly, and happy people. Clean and comfortable waiting room. Awesome place. Two thumbs up. More

by pbosshard972
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Recommend Dealer
Yes
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Aug 20, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! It is fantastic to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. I appreciate your kind words about our clean and comfortable waiting room. Our team proudly serves customers in Decatur, Texas. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 19, 2026

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Dason Howard met me as usual, and as always he was prepared. The truck oil was changed and routine maintenance accomplished and it was ready before lunch. As always quick and efficient. More

by johnm.curry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Aug 20, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, John! I’m thrilled to hear that Dason provided you with quick and efficient service during your visit to James Wood Motors, Inc. We pride ourselves on being prepared and ensuring that your vehicle maintenance is completed promptly. Looking forward to seeing you again in the Wichita Falls, Texas area! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 10, 2026

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Derik was fantastic in his transparency and patience. I never felt pressured at any point in time. I’d also like to commend Jeff B who was the same. Also felt comfortable with finance. Was never pressure More

by cwnzphillips
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward, Jeffrey Bockemehl

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Aug 10, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that Derik and Jeff B provided you with such a positive experience at James Wood Chevrolet Buick GMC Decatur. We strive to create a comfortable and pressure-free environment, and it's great to know that you felt at ease throughout your transaction. I appreciate your feedback, and we look forward to serving you again in the future. Have a great day in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 09, 2026

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Dawson was My service representative. He kept in touch with me weekly about my vehicle. Although my Tahoe had total mechanical failure, Dawson always reassured me that I would be taken ca More

by KIRKLYNNE
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Yes
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Aug 09, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Kirk! I’m thrilled to hear that Dawson provided such excellent support throughout your service experience with your Chevrolet Tahoe. It's great to know that he was able to keep you informed and reassured during the process. I appreciate your trust in James Wood Chevrolet Buick GMC Decatur, and we look forward to serving you again in the future. Have a fantastic day in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 05, 2026

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They took care of me when no one else would. Very personable dealer and I will most likely go back there for my next ride. More

by HEADYSHACK
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Brandt Wicker, Jeffrey Bockemehl, Nick Huff, Krystal Gipson

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Aug 06, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m thrilled to hear that our team at James Wood Chevrolet Buick GMC Decatur was able to assist you when you needed it most. We look forward to helping you with your next ride, and are proud to serve customers in the Wichita Falls, Texas area. See you soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 31, 2026

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Employee Rating

Shawn takes care of everything on the list of issues with no misses. He remembers the vehicles and knows what they need almost without needing to be on top of it myself. More

by E_NELLIS
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe, Bryan Stanley

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Jul 31, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that Shawn provided such exceptional service and took care of everything for you at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. It's great to know he made the process smooth and attentive. I appreciate your feedback, and we look forward to serving you again in the future. I'm always here to help in Fort Worth, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 29, 2026

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Employee Rating

Staff was okay but not very knowledgeable- long turnaround time for several services; did not give the results to the multiple point inspection More

by JENM
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Jul 30, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Jen. I appreciate you taking the time to share your experience with James Wood Chevrolet Buick GMC Decatur. I understand your concerns about the staff's knowledge and the turnaround time for services, as well as the communication regarding the multi-point inspection. Your insights are valuable, and we encourage you to reach out to us directly so we can address these issues and improve your future experiences. We hope to exceed your expectations next time. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 23, 2026

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Employee Rating

Service center missed leaking tire on first visit but patched the tire effectively on return visit. Thanks! More

by Rita Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 23, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Rita! I appreciate you giving us the opportunity to address the tire issue during your return visit. We strive to provide the best service possible, and I'm glad to hear that the patch was effective. We hope to see you again soon and serve you in the Keller, Texas area! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

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