Billy Carroll | Page 34

The Best Ever!!! I personally have served in the Armed Service for over 22 years and taught Customer Service to the troops. After that I served as Head of Customer Ser I personally have served in the Armed Service for over 22 years and taught Customer Service to the troops. After that I served as Head of Customer Service for the Postal Service as an Engineer. I said all that not to brag on me, but to remind you of the type of person you have working in your Customer Service Department. Crystal Kush has given me, and I've noticed others, the best Customer Service I've seen in a long time. I had to and desired to give outstanding customer service to our customers. Crystal has always given me the best service any department can ever expect! She's one of a kind. Keep her in place or put her in charge of your Customer Service Training Department. Outstanding Job! More

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Great job, as always Billy Carroll went the extra mile to make my experience a positive one. He found the coupons for service I had left in my car and brought them in so I Billy Carroll went the extra mile to make my experience a positive one. He found the coupons for service I had left in my car and brought them in so I could use them to discount my service. I always feel valued at this dealership. Thanks, Billy! More

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Outstanding Service William Carroll was our service representative and he was excellent. He was very thorough in his explanation, very personable yet professional, and William Carroll was our service representative and he was excellent. He was very thorough in his explanation, very personable yet professional, and attended to our every need. Going to Scott Clark in no way resembles my past experiences of taking the car in to be serviced which I used to dread. This is more like a pleasurable experience that you almost look forward to. The environment is inviting, the place is impeccably clean, and anything that you might need is right there. Keep up the good work! More

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A perfect service appointment everytime I've owned my new Toyota Prius since 2011, I have always had Scott Clark service this vehicle, I have always depended on Billy Carroll ( Service Mg I've owned my new Toyota Prius since 2011, I have always had Scott Clark service this vehicle, I have always depended on Billy Carroll ( Service Mgr.) to look after my car needs. I've found him to be truly caring and concerned, and honest in explaining what items needed to be corrected now or could wait. More over each time I visit Scott Clark the level of service is better than the last visit, these people really work as a team, each looking after each other, and in turn looking after me and my car. My next car will be bought from Scott Clark Toyota because of there service department. More

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The service at Scott Clark Toyota Over 20 years, I bring my Toyotas here for maintenance and all services. Special Bill Caroll, he always understand what I want for my service, he is Over 20 years, I bring my Toyotas here for maintenance and all services. Special Bill Caroll, he always understand what I want for my service, he is helping me for longtime, and I am really happy. Thanks Bill Caroll and Scott Clark Toyota. Good Services. I will be back for another service. Xuan Nguyen More

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service thanks for the excelllent customer service from Billy Carroll. A true professional who takes his time and goes out his way to provide a great service thanks for the excelllent customer service from Billy Carroll. A true professional who takes his time and goes out his way to provide a great service experiance .. More

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William Carroll was my service advisor, and his work was excellent. He was courteous and explained with details the work done and to be done in the future. Thank yo was my service advisor, and his work was excellent. He was courteous and explained with details the work done and to be done in the future. Thank you. More

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Great Service Experience Every Time I purchased my Toyota Tacoma at Scott Clark's Toyota new in 2009 and have used their service department for all maintenance since then. I always conta I purchased my Toyota Tacoma at Scott Clark's Toyota new in 2009 and have used their service department for all maintenance since then. I always contact William "Billy" Carroll, in the service department. He arranges my appointments to best accommodate my schedule, keeps me updated on the upcoming maintenance items, always lets me know how long the appointment should take (and they almost always meet that estimate) and the expected cost of the service, has reminded me of any recall service needs, and he has consistently kept me informed ahead of time about any areas that the techs see during the service that may turn into a future issue WITHOUT pressuring me to have the matter fixed on the spot. Billy takes great care of me from the time I pull in the bay until I pick up my keys, and he does so in a most courteous and professional manner. I highly recommend Scott Clark's Toyota, and especially recommend that you see William "Billy" Carroll for all your service needs. More

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Better than expected My car was taken care as their car, I'm so happy with their services. Last Tuesday my VAN Sienna due for maintenance, and also apply paint protection. My car was taken care as their car, I'm so happy with their services. Last Tuesday my VAN Sienna due for maintenance, and also apply paint protection. All good job. Thank you Bill Caroll. More

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trade in on a new tacoma traded my beloved 2009 Tacoma for a new Tacoma. Truck arrived with satellite radio but not Toyota factory satellite radio as expected. Since the new t traded my beloved 2009 Tacoma for a new Tacoma. Truck arrived with satellite radio but not Toyota factory satellite radio as expected. Since the new truck was not able to accept the factory equipment like my previous truck had the truck was replaced with one that could. Pleasure doing business with Scott Clark Toyota. More

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