Billy Gladden | Page 3

OUTSTANDING SERVICE..We just purchased a vehicle from here and Mr Woody Hayes made us feel like a family member..Mr Nguyen was also kind to us..and we would definitely go back to them.. here and Mr Woody Hayes made us feel like a family member..Mr Nguyen was also kind to us..and we would definitely go back to them.. More

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the dealership was fine. Everything was fine. There was some confusion with the parking assist but it was with Cadillac, not the dealer. However, This is not a problem now. I Everything was fine. There was some confusion with the parking assist but it was with Cadillac, not the dealer. However, This is not a problem now. I bought a 2017 from and returned to buy a 2019 now. More

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I recently purchased a 2017 Cadillac XT5. This is my second purchase of a Cadillac at Burns, the first time being in 2013. Both times, I had a good experience with the sales staff, whom I found to be ho second purchase of a Cadillac at Burns, the first time being in 2013. Both times, I had a good experience with the sales staff, whom I found to be honest and non-pressuring when it came to making a decision. I appreciate Donald Beam, who was extremely professional and pleasant to work with. He is an asset to your dealership, and I will recommend to my friends that they look at Burns when purchasing a new vehicle, and I will certainly recommend that they work with Don. More

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Hilary helped us with our purchase of the Chevrolet Colorado truck. She was wonderful, stayed late to help us out, others did too! Love our new truck! Colorado truck. She was wonderful, stayed late to help us out, others did too! Love our new truck! More

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Salsperson-Miguel Ortiz Miguel was a great salesperson. He was helpful in helping us select a vehicle that met the criteria that we were looking for. He stayed in contact w Miguel was a great salesperson. He was helpful in helping us select a vehicle that met the criteria that we were looking for. He stayed in contact with us to let us know that he was actively looking and making sure he found our car. Miguel worked with what he knew we wanted to pay and how much we wanted for our trade in. He was a great advocate to help get us in the right vehicle for us. More

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Our XT4 Sport is absolutely great, we are so happy Fantastic experience. We ended up buying a XT4 Sport with panoramic roof and tons of technologies. The salesman Miguel Ortiz has so much experience an Fantastic experience. We ended up buying a XT4 Sport with panoramic roof and tons of technologies. The salesman Miguel Ortiz has so much experience and overall "NO PUSHY", we felt very comfortable with him. Life time oil change is a plus. Cadillac offers much more than my previous Porsche and Mercedes SL. Why buy an European car if an American car offers much? I highly recommend Burns Dealership. More

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