Billy Goss
Billy Goss at Norm Reeves Toyota Dallas

Billy Goss | Page 12

Internet Sales Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.8
374 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

25 yrs, 2 mos

Languages Spoken

English English

4.8

374 Reviews

Write a Review

374 Reviews of Billy Goss

April 04, 2023

Dealership Rating
Employee Rating

Billy Goss has been a champion since day one for my family!!! He always goes above and beyond with his service! We purchased our second car with him and despite having a unique scenario and a somewhat More

by TomDonnegan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2023

Norm Reeves Toyota Dallas responded

Tom, Thanks for sharing about your experience with Cowboy Toyota. Billy and our team appreciate your business and hope to see you again soon!

March 22, 2023

Dealership Rating
Employee Rating

Quick to respond in a nice and pleasant way. Everyone seems very nice. Will recommend it when possible More

by rosedg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

Mar 23, 2023

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cowboy Toyota!

February 28, 2023

Dealership Rating
Employee Rating

Billy made our previously horrible experience, wonderful! He took his time and answered all our questions even though the dealership was going to close. More

by raynajoy31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tobias Fulton

Mar 01, 2023

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad Billy was able to help, and we hope to see you again!

February 23, 2023

Dealership Rating
Employee Rating

Hands-down, Billy gave us the best experience we have ever had buying a car. Give this man a raise. Now we are Toyota customers for life. And we’re coming to Billy specifically every time. He was kind, c More

by digitaltheoryproductions
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2023

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Billy met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

February 17, 2023

Dealership Rating
Employee Rating

We are so happy with the professional and smooth support we got from Cowboy Toyota. The well informative explanation by the sales rep. helped us in making informed decision. More

by Abakeco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Williams

Feb 17, 2023

Norm Reeves Toyota Dallas responded

Congratulations on your new purchase! Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again.

February 07, 2023

Dealership Rating
Employee Rating

Billy is a good guy. He helped order my car and take the time to show me all the important electronic set up and activate all safety features. More

by hassen75238
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 08, 2023

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota. We're thrilled to hear that you found your experience with Billy to be a positive one. Congratulations on your new purchase! We appreciate your business and hope to see you again soon.

January 31, 2023

Dealership Rating
Employee Rating

Billy is great he was very helpful and helped us find what we need without making us feel pressured More

by eliascadena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2023

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota; we look forward to having you as one of our valued customers for many more years to come!

January 30, 2023

Dealership Rating
Employee Rating

Overall very good experience with the seller. Went thru the vehicle and discuss all the features and warranties. Order vehicle 6 month ago with a lot of extras that they where not provided. More

by jrp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 03, 2023

Norm Reeves Toyota Dallas responded

Thank you for your review. We'd love the opportunity to discuss things in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Tobias Fulton tfulton@cowboytoyota.com Bob Cannon bcannon@cowboytoyota.com

January 29, 2023

Dealership Rating
Employee Rating

Billy and his team were great! They were thorough and very easy to work with. More

by colbycorbett86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Stevens

Jan 30, 2023

Norm Reeves Toyota Dallas responded

Colby, Thank you! Billy and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

December 31, 2022

Dealership Rating
Employee Rating

Billy made the car buying process very easy. He walked me through the options, kept in touch with me throughout the process and when the car came in, Billy did a great job of explaining all of t More

by J Mashell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Goss

Jan 02, 2023

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that Billy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

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