Billy Goss
Billy Goss at Norm Reeves Toyota Dallas

Billy Goss | Page 19

Internet Sales Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
369 Reviews

Dealership Experience

8 yrs, 2 mos

Industry Experience

24 yrs, 8 mos

Languages Spoken

English English

4.9

369 Reviews

Write a Review

369 Reviews of Billy Goss

May 26, 2021

Dealership Rating
Employee Rating

I had a great experience. I went to another Toyota dealership and didn’t feel respected or valued. Billy was the opposite. He explained everything and answered all of my questions with respect. More

by chariseshields
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Goss, Brett in Finance

May 27, 2021

Norm Reeves Toyota Dallas responded

Congratulations on your new vehicle, Charise! We are so glad that Billy and our team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 18, 2021

Dealership Rating
Employee Rating

This was the greatest experience ever i really appreciate the honesty and will to help me more than help himself Billy was more than professional and made it feel more like getting a car from ya best friend More

by jprice1624
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 19, 2021

Norm Reeves Toyota Dallas responded

Congratulations on your new vehicle! We are so glad that Billy had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 10, 2021

Dealership Rating
Employee Rating

Seriously the easiest, no fuss car deal I've ever done. I ordered a new vehicle and from day one, the whole process was smooth. More

by ambers464
Recommend Dealer
Yes
May 11, 2021

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congrats on your new vehicle!

May 09, 2021

Dealership Rating
Employee Rating

Billy and Richard were very pleasant to do business with. Billy was very thorough with all the features of the truck. The process went very smoothly. Will highly recommend this dealership and Billy. More

by danielstanger2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

May 10, 2021

Norm Reeves Toyota Dallas responded

Thank you, Daniel, for choosing Cowboy Toyota, your feedback and rating mean a lot to us. We're glad Billy and Richard were able to help, and we hope to see you again!

May 08, 2021

Dealership Rating
Employee Rating

Billy was great to work with! He made the whole process easy and smooth. He listened to what I wanted, respected the things that were important to me, and didn’t pressure me into anything. Thank you, I l More

by sheastock
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, Gabriel. The guy that completed my paperwork.

May 08, 2021

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Billy to be a positive one. We hope you enjoy your new Camry! Please don't hesitate to reach out if you need anything else.

May 03, 2021

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Employee Rating

Billy was very easy to work with. I told him what I wanted and he told me the process. He worked with me to get me my VSPP discount with no hassles. More

by Dany Benjamin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 03, 2021

Norm Reeves Toyota Dallas responded

Dany, Thank you so much for your excellent review! We are so glad that Billy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 28, 2021

Dealership Rating
Employee Rating

The guys at Cowboy Toyota were 100% professional and went above and beyond to get me the best possible deal on a new 2021 Camery SE!! Thank you! Thank you! Thank you! More

by grwalp.vet
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy, Richard, Roger

Apr 28, 2021

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Cowboy Toyota!

April 27, 2021

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Employee Rating

Billy over at Cowboy Toyota saved the day! We did an online car search and he was fast, professional and made this transaction happen for us. Highly recommend them. Large inventory and willing to really More

by autumnwilliams80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2021

Norm Reeves Toyota Dallas responded

Thank you, Autumn, for your business and this review. We're happy to hear that Billy and our sales team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle!

April 27, 2021

Dealership Rating
Employee Rating

Billy is fantastic! I’m incredibly busy with work , and we exchanged a voicemail or two. Billy texted me and asked how he could help. We quickly conducted the entire business transaction by text because he More

by ScottyP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2021

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Billy and the team, and we hope your son will enjoy his new Tacoma!

April 26, 2021

Dealership Rating
Employee Rating

I am so pleased with the superior customer service I received on Saturday with Billy Goss. Not only did he listen to my needs and help me select the best model. He never made me feel like I was being pu More

by Lj
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski

Apr 27, 2021

Norm Reeves Toyota Dallas responded

Thank you for your feedback on your recent visit to Cowboy Toyota. We're glad to hear that Billy was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new RAV4!

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