Billy Goss
Billy Goss at Norm Reeves Toyota Dallas

Billy Goss | Page 18

Internet Sales Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
369 Reviews

Dealership Experience

8 yrs, 2 mos

Industry Experience

24 yrs, 8 mos

Languages Spoken

English English

4.9

369 Reviews

Write a Review

369 Reviews of Billy Goss

August 26, 2021

Dealership Rating
Employee Rating

Billy & Cowboy Toyota, provided by the best car buying experience I have ever had. Billy wasn't trying to just sell me a car, Billy listened to what I wanted and even though he had to wait to make the sal More

by austin.w
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: brett

Aug 26, 2021

Norm Reeves Toyota Dallas responded

Thank you, it's fantastic to hear that Billy provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

August 18, 2021

Dealership Rating
Employee Rating

Billy was great! I only had to give him what I wanted my budget and what kind of vehicle I wanted. I mean I was at the dealer for an hour if that, to test drive and sign! Best experience ever! 100% recommen More

by Connie Olvera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Norm Reeves Toyota Dallas responded

Connie, thank you for taking the time to share your thoughts on working with Billy. We're glad to hear he delivered such a great experience!

July 28, 2021

Dealership Rating
Employee Rating

Billy went above and beyond for us! White glove service the whole way through! We got our dream car for a great price considering the current market! Billy worked for weeks to get us this car! More

by thomassd15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2021

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review, Thomas! We are so glad that Billy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 20, 2021

Dealership Rating
Employee Rating

Working with Billy was an absolute pleasure. He made the process easy and simple and I would highly recommend Billy and Cowboy Toyota! Richard in Finance was excellent as well. I will definitely going back More

by leok42
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

Jul 21, 2021

Norm Reeves Toyota Dallas responded

Thank you for your kind words for Billy and Richard. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Cowboy Toyota are glad to have you as a customer.

July 19, 2021

Dealership Rating
Employee Rating

It was really hard for us to get approved from other dealers and Billy got us approved! Everything was done over the phone no long hours at the dealership! He explained exactly what we could get and gav More

by Edward & Connie Olvera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

Norm Reeves Toyota Dallas responded

Thank you so much, Edward and Connie, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Billy and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 16, 2021

Dealership Rating
Employee Rating

I recently worked with Billy at Cowboy Toyota and I was impressed with his straight forward, no pressure approach. The facility is clean and it’s obvious Cowboy Toyota takes pride in their business. Will d More

by againes245
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

Jun 16, 2021

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that Billy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 16, 2021

Dealership Rating
Employee Rating

I was dreading buying a car as my experience in the past with this was stressful. My mind is changed! Billy Goss at Cowboy Toyota made the process very easy and painless. He answered questions I didn't know More

by Adrienne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2021

Norm Reeves Toyota Dallas responded

Adrienne, thank you so much for your wonderful review! We are thrilled that Billy had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Cowboy Toyota!

June 05, 2021

Dealership Rating
Employee Rating

Billy was knowledgeable, friendly and easy to do business with. He and the entire Cowboy Toyota team worked with me to find the right car and we were able to do most of it outside the dealership which was ni More

by tcocita
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, Josh Stevens

Jun 07, 2021

Norm Reeves Toyota Dallas responded

Congratulations on your new vehicle! We are so glad that Billy and our team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 02, 2021

Dealership Rating
Employee Rating

Billy was amazing! He took the time to go over EVERY feature in the cars with my kids and made sure they understood everything clearly. Billy was professional and knowledgeable about each vehicle. Billy More

by Dr. G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2021

Norm Reeves Toyota Dallas responded

Thank you so much for choosing Cowboy Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 31, 2021

Dealership Rating
Employee Rating

My highest endorsement for Billy Goss! Billy was polite, professional, organized, and respected my time. He got me in and out the door a happy customer! More

by brentwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well with Billy and hope you enjoy your new vehicle. We truly appreciate your feedback!

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