Billy Shannon | Page 6

No indication on loaner not being available. No reimbursement for my ride share. Service team was joking at counter. Services weren't explained in detail. Car wash didn't happen. I expected more No reimbursement for my ride share. Service team was joking at counter. Services weren't explained in detail. Car wash didn't happen. I expected more from this dealership. More

by JDELA88552 Verified Customer Verified Customer

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Both Billy and the service dept have been great. Always a pleasure to deal with and keeps u in the loop about what’s going on with your car, service is fast, friendly and efficient. Always a pleasure to deal with and keeps u in the loop about what’s going on with your car, service is fast, friendly and efficient. More

by STEPHJNAPOLIELLO Verified Customer Verified Customer

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I came in for routine service. Patrick and the whole team were courteous and professional. I thought the electronic communication system worked very well and the additional servi Patrick and the whole team were courteous and professional. I thought the electronic communication system worked very well and the additional services I needed were clearly spelled out including the extra charges. One small negative, I did receive an email offering to give me a trade in price for my car. I would have been interested hearing my car’s value, but I had to agree to some terms which were not presented. I could have clicked on the terms, but at that point I just abandoned the idea. More

by BOBACE1 Verified Customer Verified Customer

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You will always get honest, clear communication from knowledgeable people who embody the epitome of professionalism. Can't say enough good things about Smythe Volvo, their service, and their people. knowledgeable people who embody the epitome of professionalism. Can't say enough good things about Smythe Volvo, their service, and their people. More

by Peter Burgdorff Verified Customer Verified Customer

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Regina runs that department like a well-oiled machine. Everyone is pleasant, eager to help, and knows their sh*#. At 70k I am still loving my Volvo, and more importantly I trust it because all my service Everyone is pleasant, eager to help, and knows their sh*#. At 70k I am still loving my Volvo, and more importantly I trust it because all my service has been done at Smythe. More

by LISACOS4 Verified Customer Verified Customer

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Very helpful and squeezed my new car in to service eve though I didn't purchase vehicle there. Highly recommend service department though I didn't purchase vehicle there. Highly recommend service department More

by LTalpins Verified Customer Verified Customer

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I've been here many times, and each time I leave in my car feeling very satisfied. The staff is amazing, always helpful and ready to assist with anything. I highly recommend it. car feeling very satisfied. The staff is amazing, always helpful and ready to assist with anything. I highly recommend it. More

by Uladzimir Verified Customer Verified Customer

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Always a pleasant experience with Smythe Volvo. Their customer care is impeccable! Service is prompt & courteous. Their customer care is impeccable! Service is prompt & courteous. More

by AROBERSONMUHAMMAD Verified Customer Verified Customer

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Professional as usual great service Thank You Kept me informed on what my cars needs were and delivered fast courteous service with timely progress updates informed on what my cars needs were and delivered fast courteous service with timely progress updates More

by erk1014 Verified Customer Verified Customer

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Smythe consistently takes good care of our family vehicle needs. The service department is incredibly efficient and communicates proactively throughout your visit - avoiding the need to spend hours onsite. W needs. The service department is incredibly efficient and communicates proactively throughout your visit - avoiding the need to spend hours onsite. We had the pleasure of working with Billy Shannon again this visit, who is a great example of how simple and helpful the team is at Smythe. And the dealership made it seamless to book a loaner and see transparent pricing on the services all upfront. More

by ewinship829 Verified Customer Verified Customer

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