Billy Shannon
Billy Shannon at Smythe Volvo Cars

Billy Shannon | Page 7

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.8
126 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

23 yrs, 9 mos

Languages Spoken

English English

4.8

126 Reviews

Write a Review

126 Reviews of Billy Shannon

January 16, 2026

Dealership Rating
Employee Rating

I like the text message updates and video from the technician. The staff is also very friendly. More

by CTBLUM
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Jan 17, 2026

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

January 09, 2026

Dealership Rating
Employee Rating

Jessica, Mark, Ryan, and Regina, went above and beyond to get my car repaired. They keep me in the loop informing me of what had to be done and explaining why it was necessary. Luckily I had an extended war More

by XC40 OSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

January 06, 2026

Dealership Rating
Employee Rating

Always pleasant, clean and communicative Clear communication on what is happening with your car. Shuttle service is very convenient More

by BBISTRONG
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Jan 06, 2026

Smythe Volvo Cars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Enjoy!

January 04, 2026

Dealership Rating
Employee Rating

Respectful, totally in communication at all times, solid handle in time to complete Nice job More

by GPICONE2358
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Jan 04, 2026

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

January 03, 2026

Dealership Rating
Employee Rating

Billy and the team were incredible. They explained all the recommended services in detail. My car is running great and I look forward to bringing my car in for service again. More

by MICHAELAPTAVARES
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Jan 04, 2026

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

January 02, 2026

Dealership Rating
Employee Rating

When I arrived with my XC60 they were ready for me and my vehicle and greeted me in a polite and positive way. My problem was diagnosed promptly and the repairs were completed the same day. I was provided wi More

by Braunerb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

Smythe Volvo Cars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Enjoy!

January 01, 2026

Dealership Rating
Employee Rating

they are great I won't be going there since 1990 if i didn't feel they were good. great waiting room More

by heather122
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Jan 02, 2026

Smythe Volvo Cars responded

Thank you for your long-standing loyalty to Smythe Volvo Cars. We appreciate your kind words about our waiting room. We look forward to continuing to serve you.

December 31, 2025

Dealership Rating
Employee Rating

Fixed the issue in a timely manner. And recognized my loyalty to the service center. More

by diepkloof
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Dec 31, 2025

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars. Enjoy!

December 30, 2025

Dealership Rating
Employee Rating

All good and to the point. Very professional and respectful! I would give him a rise! More

by LUZHNYYTARAS
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Dec 30, 2025

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars. Enjoy!

December 28, 2025

Dealership Rating
Employee Rating

I’m a long time customer of Smythe Volvo. Regina (service manager) is truly a gem. She always responds to questions that I have and makes the service experience matter. I have a long time r More

by PBARKS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Smythe Volvo Cars responded

We appreciate your loyalty and the trust you place in Smythe Volvo Cars. Our team works hard to provide knowledgeable and responsive service. Thank you for sharing your experience.

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