Dealership Experience
3 yrs, 5 mos
Industry Experience
23 yrs, 10 mos
Languages Spoken
English
138 Reviews
Write a Review138 Reviews of Billy Shannon
January 30, 2026
Regina runs that department like a well-oiled machine. Everyone is pleasant, eager to help, and knows their sh*#. At 70k I am still loving my Volvo, and more importantly I trust it because all my service Everyone is pleasant, eager to help, and knows their sh*#. At 70k I am still loving my Volvo, and more importantly I trust it because all my service has been done at Smythe. More
Other Employees Tagged: Scott Jackson, Regina Krauza, Mark Terry
January 29, 2026
I've been here many times, and each time I leave in my car feeling very satisfied. The staff is amazing, always helpful and ready to assist with anything. I highly recommend it. car feeling very satisfied. The staff is amazing, always helpful and ready to assist with anything. I highly recommend it. More
Other Employees Tagged: Stacey Hopson
January 25, 2026
Professional as usual great service Thank You Kept me informed on what my cars needs were and delivered fast courteous service with timely progress updates informed on what my cars needs were and delivered fast courteous service with timely progress updates More
Other Employees Tagged: Billy Shannon
January 25, 2026
Smythe consistently takes good care of our family vehicle needs. The service department is incredibly efficient and communicates proactively throughout your visit - avoiding the need to spend hours onsite. W needs. The service department is incredibly efficient and communicates proactively throughout your visit - avoiding the need to spend hours onsite. We had the pleasure of working with Billy Shannon again this visit, who is a great example of how simple and helpful the team is at Smythe. And the dealership made it seamless to book a loaner and see transparent pricing on the services all upfront. More
Other Employees Tagged: Billy Shannon
January 23, 2026
Billy was genial and I never felt as though I was being told something alarmist that would have required me to perform work on my vehicle in a way that felt beyond suggestion. It was clear to me that the e told something alarmist that would have required me to perform work on my vehicle in a way that felt beyond suggestion. It was clear to me that the employees are taking care of in that work environment and that the work done is both of a very high bar and done by a team of people who genuinely care about what they're doing. More
Other Employees Tagged: Billy Shannon
January 23, 2026
Billy was great! ! He was a good communicator and explained any upgrades my car needed. I appreciated the rental car while mine was getting service ! He was a good communicator and explained any upgrades my car needed. I appreciated the rental car while mine was getting service More
Other Employees Tagged: Billy Shannon
January 21, 2026
I had to get my car serviced and Billy at Smythe Volvo was excellent. He friendly and courteous. He answered any question I had and kept me abreast of each part of the service so I never wondered what was was excellent. He friendly and courteous. He answered any question I had and kept me abreast of each part of the service so I never wondered what was taking so long… I knew. He was great! More

