Billy Shannon | Page 7

Professional Staff was professional and courteous. Service provided was done as advertised and timely. The car was delivered washed which was a plus. Service provided was done as advertised and timely. The car was delivered washed which was a plus. More

by MPSCAC Verified Customer Verified Customer

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Another good experience at Smythe Volvo. Everyone is friendly, helpful and courteous. Sales and service, they do a great job. Everyone is friendly, helpful and courteous. Sales and service, they do a great job. More

by Njmiker Verified Customer Verified Customer

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multiple times car needed repairs / everytime was told not under warranty until I told billy we had warranty. after multiple times he found warranty only after multiple times. also major tire issue with c not under warranty until I told billy we had warranty. after multiple times he found warranty only after multiple times. also major tire issue with chunks fall off. More

by Billymac23 Verified Customer Verified Customer

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I was told all my tires were new 1 day later I was on the highway with my kids and my tire went out a cop told me my back tire was no good, and my vehicle title was sent back I receive a call from the sales highway with my kids and my tire went out a cop told me my back tire was no good, and my vehicle title was sent back I receive a call from the sales representative saying they will mail but nothing yet. I also felt like they didn't care about me after I brought the vehicle. More

by LoyaltyAmust Verified Customer Verified Customer

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No indication on loaner not being available. No reimbursement for my ride share. Service team was joking at counter. Services weren't explained in detail. Car wash didn't happen. I expected more No reimbursement for my ride share. Service team was joking at counter. Services weren't explained in detail. Car wash didn't happen. I expected more from this dealership. More

by JDELA88552 Verified Customer Verified Customer

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Both Billy and the service dept have been great. Always a pleasure to deal with and keeps u in the loop about what’s going on with your car, service is fast, friendly and efficient. Always a pleasure to deal with and keeps u in the loop about what’s going on with your car, service is fast, friendly and efficient. More

by STEPHJNAPOLIELLO Verified Customer Verified Customer

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I came in for routine service. Patrick and the whole team were courteous and professional. I thought the electronic communication system worked very well and the additional servi Patrick and the whole team were courteous and professional. I thought the electronic communication system worked very well and the additional services I needed were clearly spelled out including the extra charges. One small negative, I did receive an email offering to give me a trade in price for my car. I would have been interested hearing my car’s value, but I had to agree to some terms which were not presented. I could have clicked on the terms, but at that point I just abandoned the idea. More

by BOBACE1 Verified Customer Verified Customer

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You will always get honest, clear communication from knowledgeable people who embody the epitome of professionalism. Can't say enough good things about Smythe Volvo, their service, and their people. knowledgeable people who embody the epitome of professionalism. Can't say enough good things about Smythe Volvo, their service, and their people. More

by Peter Burgdorff Verified Customer Verified Customer

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Regina runs that department like a well-oiled machine. Everyone is pleasant, eager to help, and knows their sh*#. At 70k I am still loving my Volvo, and more importantly I trust it because all my service Everyone is pleasant, eager to help, and knows their sh*#. At 70k I am still loving my Volvo, and more importantly I trust it because all my service has been done at Smythe. More

by LISACOS4 Verified Customer Verified Customer

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Very helpful and squeezed my new car in to service eve though I didn't purchase vehicle there. Highly recommend service department though I didn't purchase vehicle there. Highly recommend service department More

by LTalpins Verified Customer Verified Customer

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