Dealership Experience
3 yrs, 4 mos
Industry Experience
23 yrs, 9 mos
Languages Spoken
English
126 Reviews
Write a Review126 Reviews of Billy Shannon
January 09, 2026
Jessica, Mark, Ryan, and Regina, went above and beyond to get my car repaired. They keep me in the loop informing me of what had to be done and explaining why it was necessary. Luckily I had an extended war get my car repaired. They keep me in the loop informing me of what had to be done and explaining why it was necessary. Luckily I had an extended warranty and prepaid maintenance covering my car for 10 years of ownership so it was nice to walk away with a $0 repair bill. The Service department at Smythe Volvo is always a pleasure, courteous, polite, and easy to work with. More
Other Employees Tagged: Kevin Flanagan, Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Jessica Hermida, Patrick Mclaughlin
January 03, 2026
Billy and the team were incredible. They explained all the recommended services in detail. My car is running great and I look forward to bringing my car in for service again. They explained all the recommended services in detail. My car is running great and I look forward to bringing my car in for service again. More
Other Employees Tagged: Billy Shannon
January 02, 2026
When I arrived with my XC60 they were ready for me and my vehicle and greeted me in a polite and positive way. My problem was diagnosed promptly and the repairs were completed the same day. I was provided wi vehicle and greeted me in a polite and positive way. My problem was diagnosed promptly and the repairs were completed the same day. I was provided with a loaner vehicle and was able to complete my busy day and got my vehicle back at the end of the day. A good experience no doubt I will return. More
Other Employees Tagged: Tom Coward, Doug MacAdam, Scott Jackson, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Jessica Hermida, Patrick Mclaughlin
December 28, 2025
I’m a long time customer of Smythe Volvo. Regina (service manager) is truly a gem. She always responds to questions that I have and makes the service experience matter. I have a long time r Regina (service manager) is truly a gem. She always responds to questions that I have and makes the service experience matter. I have a long time relationship with the owners and that is reason I continue to own a Volvo. Staff is very knowledgeable. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza

