Dealership Experience
3 yrs, 5 mos
Industry Experience
23 yrs, 10 mos
Languages Spoken
English
138 Reviews
Write a Review138 Reviews of Billy Shannon
June 14, 2026
Smythe Dealership/Service is the best and the only dealership we take our Volvo to. Thank you to Tom Coward and Doug MacAdam for their always excellent customer service.. dealership we take our Volvo to. Thank you to Tom Coward and Doug MacAdam for their always excellent customer service.. More
Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald
June 05, 2026
Nick, Henry, Mark and Steven took wonderful care of us. We feel well-educated and excited about our new Volvo. Additionally, they were transparent throughout the financing of our lease (which has not been We feel well-educated and excited about our new Volvo. Additionally, they were transparent throughout the financing of our lease (which has not been our experience with other car dealerships) which made the overall process of getting a new car more enjoyable. More
Other Employees Tagged: Henry Zhu, Steven Riecker, Mark Hernandez , Nicolas Sargentim
June 04, 2026
I pulled in with a reoccurring issue and Billy took me in and I briefly explained and he immediately opened my service account and immediately addressed my problems. and I briefly explained and he immediately opened my service account and immediately addressed my problems. More
Other Employees Tagged: Billy Shannon
June 04, 2026
Always fantastic and prompt service at Smythe Volvo. Smythe is the most customer-focused service provider there is. Smythe is the most customer-focused service provider there is. More
Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Jessica Hermida, Patrick Mclaughlin, Justin Torain
June 03, 2026
Service department is consistently excellent and Billy is always a pleasure to work with. While I've only been a customer for less than a year, I have already used the service department several times becaus always a pleasure to work with. While I've only been a customer for less than a year, I have already used the service department several times because of agreed-upon services they would facilitate for my certified preowned purchase as well as for routine maintenance like oil changes. More
Other Employees Tagged: Billy Shannon
June 03, 2026
My experience with the service team so far has been very good. Work was done quickly and loaner process was fast and simple. Working with Billy is always a pleasure. good. Work was done quickly and loaner process was fast and simple. Working with Billy is always a pleasure. More
Other Employees Tagged: Billy Shannon
May 15, 2026
Fantastic service, attentive, responsive and accommodating in every way. Could not be improved. The best! accommodating in every way. Could not be improved. The best! More
Other Employees Tagged: Justin Torain
May 13, 2026
Once again great service . Billy was excellent . He listened to the problem I had . Would never go to another dealer when I am ready for a new car !!! Billy was excellent . He listened to the problem I had . Would never go to another dealer when I am ready for a new car !!! More
Other Employees Tagged: Billy Shannon
May 13, 2026
The many times I’ve been to Smythe service Patrick has been the tech helping me and has always been top notch. He is professional, accurate and always courteous. been the tech helping me and has always been top notch. He is professional, accurate and always courteous. More
Other Employees Tagged: Mark Terry, Henry Zhu, Patrick Mclaughlin

