Billy Shannon

We have owned three Volvos, all of which got serviced here. Over 20 years, we have overall received great customer service and auto care. Best Service Dept. of all we’ve ever used! here. Over 20 years, we have overall received great customer service and auto care. Best Service Dept. of all we’ve ever used! More

by vinniedownunder Verified Customer Verified Customer

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Car body was damaged while at dealer. Never offered a loaner for the extra time it took to keep car/fix it. No communication/status updates from them unless I asked. No email response fro Never offered a loaner for the extra time it took to keep car/fix it. No communication/status updates from them unless I asked. No email response from service manager Krause nor used car sales manager. Not good. I've been spoiled by my Mercedes Benz dealer it seems. More

by catherinepearson0 Verified Customer Verified Customer

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Always in and out. Loaner was ready. Billy is always great to work with. We've bought and serviced all of our Volvos here. Loaner was ready. Billy is always great to work with. We've bought and serviced all of our Volvos here. More

by Mlreese16 Verified Customer Verified Customer

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The service is great. Billy took me right away and there was a loaner car ready for me. Thank you. Billy took me right away and there was a loaner car ready for me. Thank you. More

by ATOV Verified Customer Verified Customer

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The service team is always helpful and friendly. Billy was especially fantastic. He was great Billy was especially fantastic. He was great More

by wrk Verified Customer Verified Customer

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Courteous and professional Shared sense of urgency to fix my problems Effective and efficient communication my problems Effective and efficient communication More

by notary-mince-3r Verified Customer Verified Customer

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Billy is awesome! Regina is amazing! Jason, the mechanic, is a genius. Best treatment. I am so grateful! Regina is amazing! Jason, the mechanic, is a genius. Best treatment. I am so grateful! More

by CAROLEJEVERETT Verified Customer Verified Customer

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I had a great experience. Service by Billy Shannon was prompt, courteous, and professional. Wait time for the work was less than anticipated. And explanations were clear and f Service by Billy Shannon was prompt, courteous, and professional. Wait time for the work was less than anticipated. And explanations were clear and friendly. I will definitely make Smythe my regular Volvo dealership. More

by BRUCE.CHANEN Verified Customer Verified Customer

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I had a great experience. Service by Billy Shannon was prompt, courteous, and professional. Wait time for the work was less than anticipated. And explanations were clear and f Service by Billy Shannon was prompt, courteous, and professional. Wait time for the work was less than anticipated. And explanations were clear and friendly. I will definitely make Smythe my regular Volvo dealership. More

by BRUCE.CHANEN Verified Customer Verified Customer

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I had a great experience. Service by Billy Shannon was prompt, courteous, and professional. Wait time for the work was less than anticipated. And explanations were clear and f Service by Billy Shannon was prompt, courteous, and professional. Wait time for the work was less than anticipated. And explanations were clear and friendly. I will definitely make Smythe my regular Volvo dealership. More

by BRUCE.CHANEN Verified Customer Verified Customer

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