Billy Sim
Billy Sim at Silko Volkswagen
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Billy Sim | Page 2

Parts Manager

Silko Volkswagen

122 Liberty St
Brockton, MA 02301

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4.2
18 Reviews

School Attended: Attleboro High School, Gibbs College Where did you grow up? Born in Danbury, CT but grew up in Attleboro, MA Some of your favorites; colors, books, movies, singers/musicians, sports team, food: favorite sports team KC Chiefs and the Boston Celtics Fun fact about you: Love to karaoke and dance What do you like to do in your spare time? Love to golf and Dj What is your favorite thing about working at Silko: Family oriented Silko experience: Started working at Silko Honda for a couple years then had the opportunity to come manage Silko vw parts department Industry experience: 4 years

Dealership Experience

2 yrs, 8 mos

Industry Experience

5 yrs, 7 mos

Languages Spoken

Cambodian Cambodian

4.2

18 Reviews

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18 Reviews of Billy Sim

July 14, 2023

Dealership Rating
Employee Rating

Felt as if the service was slow and the hospitality was not up to the standard i was expecting More

by rider32900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Geoff Ewell, Nuno Gomes, Jeff Richard , Dan Braceros, Katherine Callaghan, Geoff Ewell, Matt Sherman

Jul 14, 2023

Silko Volkswagen responded

We apologize that your visit did not meet your expectations as we always work hard to maintain a high level of customer satisfaction. With that being said, we would love an opportunity to get some additional feedback and look into your visit. Please email me directly at katherine@silkoautogroup.com

June 14, 2023

Dealership Rating
Employee Rating

Great personable staff, easy check in and check out. Love the buy one get one oil change!!! More

by danshan.braceros08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard , Dan Braceros

Jul 27, 2023

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

December 31, 2022

Dealership Rating
Employee Rating

It was a pleasant experience with them. I will gladly go back to Silko in 5th future More

by CPERRY4100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard , Dan Braceros

September 27, 2022

Dealership Rating
Employee Rating

Extremely knowledgeable and kind people work here. I mainly go for service I can only speak to that side of the business. I will be taking my car here for service for the foreseeable future. More

by RCAM87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard

September 05, 2022

Dealership Rating
Employee Rating

Is a great car shop, we had a good experience with our car purchase this store . More

by Roro
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Geoff Ewell, Nuno Gomes , Katherine Callaghan, Matt Sherman, I don’t know the names

August 31, 2022

Dealership Rating
Employee Rating

Horrible experience, bought a brand new car and it wasn’t even ready for the date More

by PCENTEIO1
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Geoff Ewell, Abby Silverleib, Jeff Richard , Dan Braceros, Katherine Callaghan, Freddie Rodriguez, Matt Sherman

August 19, 2022

Dealership Rating
Employee Rating

Great place and great people, not enough new cars , very slow part delivery waiting for my rims for too long More

by santiagopr1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Javani Rivera, Al Jecrois

May 12, 2022

Dealership Rating
Employee Rating

Billy is very knowledgeable and was able to get me exactly what I needed for my car. He also recommended that I talk with Dan and Jeff about their oil change program. I will definitely take advantage More

by I.drive.a.racecar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard , Dan Braceros

May 13, 2022

Silko Volkswagen responded

Thank you for the 5-Star review! We look forward to seeing you in the future taking advantage of the BOGO oil change program! - Katherine, Customer Care

2

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