Billy Smith | Page 5

The overall experience with this dealership is excellent. I went into the deal with the thought in mind to end up with something that appears fair to me and the dealership. The dealership had the same concep I went into the deal with the thought in mind to end up with something that appears fair to me and the dealership. The dealership had the same concept and attitude in mind. We were both on the same page. Our salesman, Andrei, was a thorough professional; honest, told you the way it is, friendly, courteous, and helpful in all manners needed. The General Manager, Bill Smith, was all business, and his attitude was to perfect a deal fair to all parties concerned. He did. Then, the last guy to see in any transaction is the finance dude. To me this is the spot where a deal can become untied, all parties get up, and walk out. Tim Dalzell, Finance Director, made sure this didn't happen; very courteous, competent, explained everything, answered all questions, and in all fairness "sealed the deal." This is my first experience with a Mercedes dealership. I would go back to this dealer in a flash, and I would recommend others to experience them. More

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