Billy Wagle | Page 2
Service Advisor
Dodge Chrysler Jeep RAM Fiat of Winter Haven
299 Cypress Gardens Blvd
Winter Haven, FL 33880
18 Reviews
Write a Review18 Reviews of Billy Wagle
September 02, 2023
My onlu complaint is your shop fees for work out of warranty. I recently brought my jeep there for repairs. And i ended up getting the repairs done almost 1400.00 cheaper. There's no excuse to have warranty. I recently brought my jeep there for repairs. And i ended up getting the repairs done almost 1400.00 cheaper. There's no excuse to have that much of a price differnce in work. More
Other Employees Tagged: Candace Cullimore, Melissa Manroel, Amber Harrison , Vicky Robertson, Clifton Whitaker
August 31, 2023
Horrible experience. Had to take my truck back here again for def issues. Continuous regen. Took it in on tue got it back on thursday, picked it up and it was doing the Had to take my truck back here again for def issues. Continuous regen. Took it in on tue got it back on thursday, picked it up and it was doing the exact same thing that it was doing when I dropped it off. They only put a recall sensor in it and gave it right back to me. Took it right back to them on Friday. And it just sat there. Advisors never called me back everytime I called they had no info on my vehicle. My vehicle was just sitting there.Contacted the GM twice still no help. Ended up having to contact ram care. Dealer told me that it would take 3 weeks for the parts to come in and then about a week to do the repairs. Not to mention it was back in the shop for the same thing that they previously supposed to have repaired. (Def system which is a whole other conversation about the 2022 3500 ram def system)After contacting ram care they got my truck ready in THREE DAYS. I don’t know how they did that but thanks to Ram Care they got it done. Will never ever revisit this dealership.Ever. More
Other Employees Tagged: Chris Moss, Candace Cullimore , Who ever is the GM at this location don’t remember his name.
August 02, 2023
I am always very happy with the service I am given there. My car is always in great shape when I leave and I feel very safe driving it. I will continue to service my car with you. Thank you very much.😊 My car is always in great shape when I leave and I feel very safe driving it. I will continue to service my car with you. Thank you very much.😊 More
Other Employees Tagged: Phil Morton
July 23, 2023
The staff are always courteous and professional. They have consistently performed excellent service on both of my vehicles. They have consistently performed excellent service on both of my vehicles. More
Other Employees Tagged: Chris Moss, Amber Harrison , Destiny Lema
July 14, 2023
Communication was lacking with this repair work. My van ended up setting in the super hot sun for a very long time. Took forever to cool off! If I had known it was ready sooner than the stated time My van ended up setting in the super hot sun for a very long time. Took forever to cool off! If I had known it was ready sooner than the stated time I would have been there. All work completed was good. Just need to do a better job of keeping customers informed! More