Bishoy Fathalla | Page 3

My sales rep Syed was excellent and respectful throughout the whole process. I will certainly come back should we ever need a new vehicle in the future. the whole process. I will certainly come back should we ever need a new vehicle in the future. More

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Parks Ford of Wesley Chapel employees were genuine and professional every step of the process! professional every step of the process! More

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Excellent experience from the Sales Department and Business management. Awesome Dealership with the best staff. Business management. Awesome Dealership with the best staff. More

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Bill was amazing and so helpful during this process. I would recommend him time and time again. I would recommend him time and time again. More

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Professional and great service. Fast and simple buying process. Very consistent among all staff. Treat you like family every time Fast and simple buying process. Very consistent among all staff. Treat you like family every time More

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Everyone was friendly and courteous, showroom was very clean and well stocked with free drinkss clean and well stocked with free drinkss More

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They were awesome and very professional. Did not try to sell us a more expensive model or sell us any upgrades . Did not try to sell us a more expensive model or sell us any upgrades . More

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My experience with Kole Klein was exceptional. He spent more time explaining features and answering questions than any sales associate I have previously worked with. He was kind and professional, He spent more time explaining features and answering questions than any sales associate I have previously worked with. He was kind and professional, and provided an experience that made my buying process a joyful time. More

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I do not do reviews, but I could not let this one pass. I have never seen a dealership with so much emphasis on customer service. I went there for 1 particular vehicle. I purchased the vehicle that had I have never seen a dealership with so much emphasis on customer service. I went there for 1 particular vehicle. I purchased the vehicle that had an issue during the test drive. Mechanically inclined as I am, I knew it was a small issue. I purchased the vehicle anyway, left it with them for the repair at their expense, and they rented me a 15-passenger van that I could use on a vacation for my family that was to start the next day. Upon return, the part for my vehicle had just got in. I returned the van and they gave me a new bronco to drive while the vehicle was being repaired the next few days. And the vehicle I purchased, drives great now. And since I don't live in the area, they were going to drive the vehicle to me. I declined that and met them halfway instead. This is all inclusive to a pretty fair deal on the vehicle itself (2015 Ford Expedition EL). Everything was relaxed, no pressure, negotiation was quick easy and fair. I thank specifically, my salesman, Logan, Manager Drew, another manager whose name escapes me at this time, and Finance Officer Bishoy. And I don't want to leave out any of the front desk ladies that were so nice and helpful each time I called and showed up as well as the rental car office team. The whole place is dedicated to customer service. I will not speak to their prices as I looked at only the vehicle I was there for, but I'd bet they are all fair deals and I'd pay a little more here for the experience than to get a better deal with poor customer service somewhere else. Thanks again Parks Ford Team, Scott More

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From start to finish my sales person was excellent and extremely helpful. Syed made the whole process an easy one. He answered all my questions and did a great job. He is a good listener and found the veh extremely helpful. Syed made the whole process an easy one. He answered all my questions and did a great job. He is a good listener and found the vehicle I want it. I am very glad and grateful for his help. More

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