Terry Mullane

The purchase of my Ford vehicle was quick and simple with no surprises. We'll definitely be back to this dealer when it's time for a new car! no surprises. We'll definitely be back to this dealer when it's time for a new car! More

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We had the pleasure of working with a phenomenal staff beginning to end at Parks Ford Wesley Chapel. The vehicle is awesome. I got an amazing deal and couldn’t be happier with the experience. beginning to end at Parks Ford Wesley Chapel. The vehicle is awesome. I got an amazing deal and couldn’t be happier with the experience. More

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Great service, attention to detail and follow up. Excellent experience from start to finish.. Awesome customer service Excellent experience from start to finish.. Awesome customer service More

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Parks Ford of Wesley Chapel employees were genuine and professional every step of the process! professional every step of the process! More

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Innovative service department with valet pickup and drop off. Ive also had them come and service my vehicle in my driveway. Means I don’t have to go and wait for my car and sit in their waiting room for 2 o off. Ive also had them come and service my vehicle in my driveway. Means I don’t have to go and wait for my car and sit in their waiting room for 2 or 3 hours. Only so much t I can drink, material to read and games to play so I appreciate being at home instead. More

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everybody was so helpful and kind! !!!! especially my sales rep Martel and Ryan. they sold me my dream car and made the process so seamless. I really feel like they went above and beyon !!!! especially my sales rep Martel and Ryan. they sold me my dream car and made the process so seamless. I really feel like they went above and beyond for me and I am so grateful. More

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Disorganized and Unresponsive – Don’t Expect a Call Back I had high expectations when visiting Parks Ford of Wesley Chapel, given their claims of putting the customer first and their prestigious 202 Back I had high expectations when visiting Parks Ford of Wesley Chapel, given their claims of putting the customer first and their prestigious 2022 President’s Award. Sadly, my experience was anything but award-worthy. The sales team was unresponsive and seemed completely overwhelmed. Despite their promises, it became apparent that they were simply too busy to prioritize potential customers, which led to multiple instances of no follow-up and no callbacks. Their marketing emphasizes “30 years of experience” and “high standards for excellent service,” but that was nowhere to be found. If they’re too busy to respond to potential buyers, I can’t imagine how poorly they handle after-sales service. The fact that I never got a simple call back lost them a sale. For a dealership that prides itself on customer satisfaction, it’s clear they can’t handle the volume of business they claim to want. If you’re looking for a dealership that values your time and business, I’d recommend looking elsewhere—unless you’re okay with being left in the dark, waiting for a call that never comes. More

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Amazing people, I was in the look for a car for a while and they made the purchase easy! and they made the purchase easy! More

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Always so helpful and outstanding in sales and service! 5 Star treatment! Start there their is no need to compare 5 Star treatment! Start there their is no need to compare More

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Seamless transition from my old car to a new 23 Mach E. Friendly staff and amazing deals. Pedro helped finalize my purchase we ease. Friendly staff and amazing deals. Pedro helped finalize my purchase we ease. More

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