Blair Beckford
Blair Beckford at Rock County Honda

Blair Beckford | Page 14

F&I Manager

Rock County Honda

3636 E Milwaukee St
Janesville , WI 53546

not yet
rated
150 Reviews

I have been in the automotive service industry for 15 years, and with Honda since 2016.

not yet
rated

150 Reviews

Write a Review

Dealership Experience

9 yrs, 10 mos

Industry Experience

22 yrs, 9 mos

150 Reviews of Blair Beckford

November 19, 2019

Dealership Rating
Employee Rating

Great service We purchased the vehicle from their used car lot and have had 2 issues with it since and they have not hesitated to assist us in fixing the problem. T More

by JOEJ31586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2019

Rock County Honda responded

Hi JOEJ31586, We love hearing that we went above and beyond. Our service department can help with any make or model.

November 13, 2019

Dealership Rating

Low tire The service rep saw it was low so he got down and saw there was a nail stuck in the tire. Got in right away. More

by LADYBUG32789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Gonzagowski, Chris 'Kirby' Klemen, Leif Sykora

Nov 16, 2019

Rock County Honda responded

Hi LADYBUG32789, That's what we like to hear. Our service representatives are always ready to help you in a time of need. 🤩

November 13, 2019

Dealership Rating
Employee Rating

Blair as always was awsome. Got me out of a pinch with a flattening tire that was covered under road hazard warranty. I was travelling out of town and taking the whole family. T More

by DRACHJVL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2019

Rock County Honda responded

Hi DRACHJVL, We are glad to hear that. We are always here to help in a stressful situation! 😁

November 08, 2019

Dealership Rating
Employee Rating

Charged a rediculous price for spark plugs. Got my usual oil change but didnt know Honda gouged customers a rediculous price for spark plugs.. $35.39 for ONE spark plug! I'm done with you for More

by FATHEADJLB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Nov 12, 2019

Rock County Honda responded

Honda uses a very high quality sparkplug in its engines to give it maximum performance and are very long life. The plugs are made with iridium and are recommended to be replaced at 100,000 miles. We are competitively priced with other Honda dealers on this plug. You may find a lower grade of plug at parts stores, but they will not last as long or give the same performance. Our service advisor went over the bill at the time of service and could have addressed any concerns you have. Please contact us so we can discuss this as we would like to keep you as a customer and continue to provide you with great service.

November 02, 2019

Dealership Rating

Professional treatment of customer I am always pleased with the curtious treatment I receive while having my Honda Accord serviced at the Rock County service center in Janesville, WI. More

by CAJEVH4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2019

Rock County Honda responded

We are always pleased to hear from happy customers:) Thank you for taking the time to let us know you enjoy what we do!!

October 30, 2019

Dealership Rating
Employee Rating

No worries - ever! I never have to stress over any car repairs when it comes to RCH. Always accommodating, professional, and outstanding service! Extremely helpful when More

by susan.griffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Thompson, Burnie Bailey, Kim Plath , Steve Gonzagowski, Dave Griffin, Chris 'Kirby' Klemen, Alexis Ruchti, Leif Sykora, Hayley Wilson

Nov 02, 2019

Rock County Honda responded

Awweee, thank you for the amazing feedback!!

October 22, 2019

Dealership Rating
Employee Rating

Friendly people Check in is easy, with a large indoor space. With 3 people checking customers in, it goes fast. Nice waiting room with coffee and vending machines. More

by bbender
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Leif Sykora

Oct 24, 2019

Rock County Honda responded

We are glad you enjoy what we do here at Rock County Honda!! Thank you for taking the time to let us know!!

October 15, 2019

Dealership Rating
Employee Rating

Great overall experience! We just bought a used Honda Accord and our recommendation from Blair was awesome. He set us up with Haley in sales and she provided us with all the i More

by DADLER93
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Thompson , Chris 'Kirby' Klemen, Hayley Wilson

Oct 15, 2019

Rock County Honda responded

Thank you for the feedback!! Glad you enjoyed working with us and we look forward to working with you in the future as well!!

October 14, 2019

Dealership Rating
Employee Rating

Quick and friendly Went in for oil and filter change and was attended to promptly. Work was done in a short amount of time. No issues or problems. Overall satisfied. More

by FRank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2019

Rock County Honda responded

We are always happy to hear from happy customers:) Thank you!!

October 03, 2019

Dealership Rating
Employee Rating

Starter They provided me with a loaner car and replaced the starter under warranty. I have had the car back 2 weeks and running as expected. More

by TAMARAP25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2019

Rock County Honda responded

We’re glad you enjoyed the experience and thank you for the feedback👍🏽

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