Blake Byerly | Page 3

It was unclear what was required ahead of time to qualify for Ford Financing. I told Will the day before we purchased the vehicle I wanted both of our names on the financing in order register the car in both for Ford Financing. I told Will the day before we purchased the vehicle I wanted both of our names on the financing in order register the car in both names. I did receive a text from Will a couple hours prior to picking up the vehicle. informing me to remove the freeze from Experian. Unfortunately, I didn't see the text until we were at the dealership. I was able to remove the credit freeze. Only when we met with Blake, were we informed that Ford required my wife to have her credit freeze removed as well. She did not have the information with her to do that. The options were to leave and return on a different day when we had our credit freeze removed. Or put the financing in my name only for Ford approval and complete the sale. It was disappointing but we completed the financing in my name only. It would have been nice if we had the financial requirements prior to going to the dealership to complete the sale of the vehicle. If someone would have informed us that the credit freeze had to be removed from both credit accounts the day before we would have be done prior to going to pick up the car. The people were nice and good to deal with. I wish we were better prepared ahead of time. It would have gone better for everyone. This was a learning experience for us as well. Roger More

by slider227 Verified Customer Verified Customer

Report | Print

Everybody was very kind and went above and beyond to help me find the perfect vehicle. me find the perfect vehicle. More

Report | Print

Matt was awesome. Answered my questions and handled all the details quickly and professionally. I would recommend this salesman and this dealership to anyone in need o Answered my questions and handled all the details quickly and professionally. I would recommend this salesman and this dealership to anyone in need of a vehicle. Thx again! More

Report | Print

Brian knew exactly what we wanted and delivered. Will recommend him to everyone Fabulous job. Will recommend him to everyone Fabulous job. More

Report | Print

Kameron Miller worked diligently to get me a deal that was well within my price range! was well within my price range! More

Report | Print

Zach Ott was and is very patient and helpful with all my questions and needs for my new truck I purchased at City Chevrolet . I give him a thumbs up questions and needs for my new truck I purchased at City Chevrolet . I give him a thumbs up More

Report | Print

McKade and Travis both were fantastic to work with. Travis went over and above to get me what I wanted and to get me out the door where I needed to be. McKade was a joy to work with. He’s kind and has Travis went over and above to get me what I wanted and to get me out the door where I needed to be. McKade was a joy to work with. He’s kind and has a great sense of humor. It was one of the best buying experience I’ve had. I’d definitely recommend City Ford to anyone. I came from South Bend and it was definitely worth the drive. More

by kelweidner Verified Customer Verified Customer

Report | Print

Helpful and friendly. We came to check out types of Explorers and we were pleased with the results. We came to check out types of Explorers and we were pleased with the results. More

Report | Print

Zachary Ott was my salesman for the purchase of my new Chevy Trailblazer. Zachary is very knowledgeable, professional, a very awesome person. He explained all the features of my new vehicle because I am Chevy Trailblazer. Zachary is very knowledgeable, professional, a very awesome person. He explained all the features of my new vehicle because I am not very good with technology. He followed up with me twice, just to make sure that I was happy with my new purchase and another time to see if he could help with any questions that I may have with my new vehicle. He has a great personality and made my car purchase easy, enjoyable. I would and will recommend him to any friends and/or family that are looking for a vehicle. Zachary deserves a pat on the back, he should be one of your most valued employees. Thank you to Zachary for helping with my car purchase! Sincerely, Patty Colgate More

Report | Print

We were very pleased with the knowledge and expertise of the dealership. Everyone involved in the sale was very helpful. I would highly recommend them. the dealership. Everyone involved in the sale was very helpful. I would highly recommend them. More

Report | Print