Blanca Lopez

Super easy. Knowledgable and Professional salesman Oliver and manager Jorge. Made transition easy. Definitely will recommend . Knowledgable and Professional salesman Oliver and manager Jorge. Made transition easy. Definitely will recommend . More

Helpful 0

Report | Print

Great service ! Very friendly staff and will help out with anything and try to give you the best deals! Drove my HRV without braking my budget! with anything and try to give you the best deals! Drove my HRV without braking my budget! More

Helpful 0

Report | Print

MUCHAS THANK YOUS Keith, thank you so much for your patience and effort. You knew exactly what I wanted and I know it wasnt easy but you made it possible. Keith, thank you so much for your patience and effort. You knew exactly what I wanted and I know it wasnt easy but you made it possible. More

Helpful 0

Report | Print

Friendly, Fair and FAST Keith and team made the process fast and efficient (as requested) and were very pleasant to deal with. We were very happy with everything and would hi Keith and team made the process fast and efficient (as requested) and were very pleasant to deal with. We were very happy with everything and would highly recommend them to anyone who is in the market for a new car! More

Helpful 0

Report | Print

Great experience Robert and Blanca were very professional and made sure I was taken care of. Would recommend this dealership to friends and other colleagues. Thank you Robert and Blanca were very professional and made sure I was taken care of. Would recommend this dealership to friends and other colleagues. Thank you More

Helpful 0

Report | Print

New CAR Vasny was great and helped me get the perfect car. He was very nice and understanding. I would definitely come back and purchase another car. Vasny was great and helped me get the perfect car. He was very nice and understanding. I would definitely come back and purchase another car. More

Helpful 0

Report | Print

Amazing experience! I had a great experience at Galpin Honda with Robert Rojas. He provided great customer service and I was very satisfied with my purchase! I recommend I had a great experience at Galpin Honda with Robert Rojas. He provided great customer service and I was very satisfied with my purchase! I recommend him! More

Helpful 0

Report | Print

Robert Rojas was very excellent! I am a previous Honda customer with a Honda Accord V6 coupe and getting an second auto loan was difficult anywhere I went. Robert Rojas was very helpf I am a previous Honda customer with a Honda Accord V6 coupe and getting an second auto loan was difficult anywhere I went. Robert Rojas was very helpful in financing the second car I needed for the price I wanted. Now I have a civic Si I need to commute. I would definitely recommend him to family and friends. More

Helpful 0

Report | Print

A Car Buying Experience as First Rate as the Car Itself! . I just purchased my 4th Honda. A 2017 CRV EXL-L. The first three were from a different dealership and I always had an excellent experience there. . I just purchased my 4th Honda. A 2017 CRV EXL-L. The first three were from a different dealership and I always had an excellent experience there. But Galpin Honda is something else! A truly exceptional dealership with an exceptional staff. I knew what car I wanted. But, by its very nature, buying a new car is a complicated and potentially stressful experience. An internet search led me to Galpin. Even though it was considerably further away from me ( I live in the Hollywood area); the Galpin website interface, and the follow up phone conversation with the Internet Manager, Shawn Harrison, were both attention-getting in the best way. Particularly my conversation with Shawn. He was transparent, candid, and answered my direct questions with direct answers. I decided to give these guys a try. The next day I went to the dealership, and the team member who worked with me (Letty Lopez) made the whole experience not just as easy as possible, but actually a pleasure. Letty was completely professional, but also friendly and casual and welcoming at the same time. She drove me to Galpin's huge inventory lot, so I could see exactly the car I was interested in, in the color I wanted. And then, as we tackled the rather voluminous paperwork, she moved through everything as quickly and efficiently as possible., Less than 90 minutes after I walked in the door, the deal was done. The next day, Letty brought the car to me, so I would not have to drive back to Mission Hills. She walked me through a lot of the new features on the 2017 model before she turned the car over to me. And her natural warmth and sense of humor made the whole thing of pleasure. I want to also mention Artin, in Finance, who walked me through all of the potential add-ons and extended warranties without making me feel pressured. And he got us through that last mountain of paperwork remarkably quickly! I have not even mentioned price. Once again, Galpin was totally upfront about the deal -- which was a significant reduction from the MSRP -- and it was done without game playing or " let me go talk to my manager .." maneuvering. I have never had a bad experience buying a Honda. But this experience at Galpin -- largely because of the people who are its backbone,-- was genuinely exceptional. Thanks to all of them-- and particularly, thanks to you, Letty! More

Helpful 0

Report | Print

Letty is Stellar I want to be clear that this review is strictly based on mt experience with Letty, who I only have positive comments for. She went above and beyond an I want to be clear that this review is strictly based on mt experience with Letty, who I only have positive comments for. She went above and beyond and patiently kept in touch with me for about a month while I finalized my decision. There were several people I could have bought from but I chose to buy from her. That said, I DID have some issues with the length of time it took me to get to finance (not Letty's fault). As a former salesperson myself, I know this is when people are going to be most likely to change their mind. I was at the dealership well over 6 hours to buy the car. In addition, because it was after midnight when I left the dealership, some plastic had been left wrapped around what I can only assume is my exhaust. The car exceeded 100 miles before I realized there was an issue. This is not Letty's fault, nor is it mine. I was not extremely satisfied to have to return to the dealership and demand priority for the removal service. And still I have anxiety about the potential damage done to my brand new car. More

Helpful 0

Report | Print