"Excellent service "
TK is very accomdating and attentive to our needs. He’s an awesome agent. He answers all our questions and concern. Carlos and Michael are nice and friendly as well. They all make you feel comfortable. 100 % satisfaction 👏👏👏
"live my rav4"
this is the 5th car i’ve leased from hartford toyota. i’ve always been treated well the team is great especially the service department and for the money i think the value and the amenities of the car are second to none
"Impecable service every single time"
I lease a 2016 Scion iA with Toyota and do monthly visits for regular maintenance checkups, oil changes and have gotten 2 flat tires replaced and mounted during the first year of the lease. I love the overall customer service and have gotten excellent support from from the service advisor staff especially Bo Myta as well as Lisa Taylor at first and more recently Cassandra Nimro. All my questions answered and my needs have been met with superb timing. I appreciate that very much!!
"Get your Toyota serviced here!"
My wife fell in love with the Rav4 Limited in a special color combination. Buying process was very rapid and (my fault) should've been more carefully researched. We paid about $4700 more than we could have if we'd gone about 10 miles farther away to another dealer. No biggie -- more detail about the purchase experience later.
That being said, the *real* reason to come here is Chip Benyi -- the Service Manager. He is a wonderful person. Prior to working at Hartford, he was employed by Hoffman. We've known him for years. His pleasant, professional demeanor and eagerness to surpass customer expectations is amazing -- and trickles down to all employees in the Service department.
Pricing for dealer servicing here shouldn't frighten you -- compare. We actually find that we save money (and gain peace of mind) by having our car serviced here (oil change price is lower than almost anywhere else for Synthetic oil). We just put four new tires on -- and they beat the "discount" competitors for the OEM tires.
It's now long after our 5 yr/50000 mile warranty, and we're still getting the car serviced regularly at Hartford Toyota. Their new service facility makes it a breeze to visit, and is very comfortable if you must wait.
"They are the best!!!"
Gabriel Ortiz has been my sales person since 2013. He has done an extraordinay job, excellent customer service, professional, you leave the dealer satisfied and with a beautiful vehicle. I have no regrets! I truly recommend Gabriel Ortiz and the Hartford Toyota team! Don't waste your time with other dealers, avoid unnecessary headaches. Come to Hartford Toyota and ask for Gabriel Ortiz!
"Making dreams come true! "
We had to replace my husbands car after he was hit on the highway totaling his car. We of course were not expecting another car payment for a few years as my car (2015 Toyota Highlander) was new and his was just a few years older. After many painful dealership experiences and trying out what felt like every mid-sized SUV ever made we ended up back at Toyota to test drive the Rav-4. After meeting with Gabriel Ortiz and taking one out on a test drive, and coming back to sit in a few more it just wasn't what we wanted. We loved our Highlander and after expressing that to Gabriel he was able to talk with Rich Jr. and they made it happen! They made the entire process easy and took what felt like an impossible situation and turned it around, now we have His and Hers Highlanders lol! I also service my 2015 Toyota here and Bo in the service department is amazing! Looking forward to many years of happiness!
Reasonable great experience glad i came here tk was great explaining the sales, Marc in finance made the process in finance easy to understand. I will recommend anyone to come to Hartford Toyota. -Nick Darby
"New car purchase"
Thisady Khongdy went above and beyond to help me find the right car for my college age daughter. Despite the sweltering heat, he tireless presented us with choices from their extensive inventory. When we finally found the best car for her, TK, as he is known, and the entire team assisted us with the paperwork in a very efficient and professional manner, staying late on a Friday night, so that she could drive the car home that night. Many thanks to KJ and the entire team.
"We were treated with the upmost respect and handled with car"
Gabe and Andrew are by far the nicest and most memorable sales associates my family has encountered. They were accommodating of our family and treated us with respect.
Other Employees Tagged:
, Andrew Lombardo
Dealing with Dave Goduti on a new Tacoma off road was a great experience.After shopping around from different dealerships.He went out of his way for the sale.Good job Dave.
Other Employees Tagged:
, omar soto