Bob Albright | Page 39

Here I am 6 years later in the market to replace the Highlander Cap (Gary) sold me, which has been very reliable. After emailing a few other dealerships and getting their automated responses, my wife an Highlander Cap (Gary) sold me, which has been very reliable. After emailing a few other dealerships and getting their automated responses, my wife and I saw a pre-owned Sienna here. I emailed Cap and within 15 minutes, a normal, not computer generated response! I stopped up for a test drive and decided to start the purchase process. Stopped up the following day to have our Highlander appraised and was given some rough numbers. Third day, filled out some paperwork on their website and by 3pm everything was wrapped up. Once again, Cap impressed me. Very personable guy and made everything as smooth as butter. Took 3 days because of my work schedule but a total of about 2 hours actually in the dealership. Second vehicle from Metro and they have earned my business for years to come! Thanks again Cap and team! More

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Excellent service keeps us coming back! This is the fifth car we’ve purchased at Metro with Jim Greenfield! His straightforward approach and concern for our needs makes doing business with J This is the fifth car we’ve purchased at Metro with Jim Greenfield! His straightforward approach and concern for our needs makes doing business with Jim a pleasure! There is no need to look anywhere else. Thank you. More

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Great car buying experience! We were looking for a used Rav4 and decided to go back to Metro Toyota! First, I inquired online about a specific vehicle. A sales rep,"Cap", respon We were looking for a used Rav4 and decided to go back to Metro Toyota! First, I inquired online about a specific vehicle. A sales rep,"Cap", responded right away and offered his help. I thanked him. A couple days later, we went to the dealership and found the SUV I was interested in. Cap came outside immediately and asked if I was "Angela". I said yep and he proceeded to give me all the info about the car. We talked about a couple of options and I said we would let him know. Less than a week later, we purchased the car. Cap was fantastic, full of knowledge, patient and offered his services anytime after we brought the car home. Thank you so much Cap and Metro Toyota!!! More

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Metro toyota is the best in Cleveland it has really great and professional staff. This is my second time that I am dealing with them. and professional staff. This is my second time that I am dealing with them. More

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Cap is the captain of car sales! Purchased a brand new car on May 6 with Cap and it was the best car purchase experience in my life. He was so professional, personable, and helpful. T Purchased a brand new car on May 6 with Cap and it was the best car purchase experience in my life. He was so professional, personable, and helpful. Truly the best!!! Bob in the finance department was fantastic. I'm deeply grateful for their time and assistance. You've made a customer for life. Thank you so much!!!!! -Elsie More

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Jim Greenfield gave us terrific service This is the second time we have purchased a Prius from Jim Greenfield at Metro. He is top notch! Good deal with lots of instruction. This is the second time we have purchased a Prius from Jim Greenfield at Metro. He is top notch! Good deal with lots of instruction. More

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Great experience third vehicle from Terry always been there for me was very safety conscious and went through the Tacoma with me set up my radio thank you there for me was very safety conscious and went through the Tacoma with me set up my radio thank you More

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Very great to work with! I travel from the east side and would go to no other Toyota dealer. They are Very friendly and not pushy. would go to no other Toyota dealer. They are Very friendly and not pushy. More

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Great and certainly recommended service! Ken and team did a great job of accommodating my wife and I! Everyone went well above and beyond to get us in the vehicles we wanted, communicating ov Ken and team did a great job of accommodating my wife and I! Everyone went well above and beyond to get us in the vehicles we wanted, communicating over the weekend and on days off, quick/smooth transactions and even commuting to pickup/drop off vehicles for modifications! Highly recommended and we will certainly be back in the future. More

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He was wonderful and helpful and very pleasant and his work and professional new every future of the car it was delightful to meet him work and professional new every future of the car it was delightful to meet him More

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