Bob Arciszewski | Page 18

They finished the job. But service person was trying to be polite but always came across as rude. Tried to be helpful. But continued to tell me how great they were doing fo But service person was trying to be polite but always came across as rude. Tried to be helpful. But continued to tell me how great they were doing for us. When we were paying for the service. Upon completion of the job our car was filthy. Oil and dirt everywhere. He blamed it on someone else saying the car came like that and it was the fault of others. I can’t prove anything but the complete lack of understanding customer service was terrible. I was quoted $100 for diagnostics. Then received a call saying that it would now be $300 diagnostics. And they were doing me a favor because it was cheaper than it should be. I’m not understanding why I would get a quote and then told something else but I had no choice since the work had to be done at a dealership and I would have to pay to have the vehicle towed to a different dealership. More

by CHOIJOHN78 Verified Customer Verified Customer

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Very helpful and professional easy in easy out. Excellent all around. Highly recommended to everyone Excellent all around. Highly recommended to everyone More

by Sanders2124 Verified Customer Verified Customer

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Linda is awesome! Always great’s you with a big smile, answers all your questions. Always great’s you with a big smile, answers all your questions. More

by Carol Verified Customer Verified Customer

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Great service, very polite. Was easy to schedule my appointment and everything was explained well to me Was easy to schedule my appointment and everything was explained well to me More

by none23 Verified Customer Verified Customer

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It was very welcoming, it was fast and was easy to set up appointments with. Only issue was they forgot to inflate my tires but I understand that no one is perfect appointments with. Only issue was they forgot to inflate my tires but I understand that no one is perfect More

by BENHOFFMAN1122 Verified Customer Verified Customer

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Very pleasant staff. Service appointment was prompt and organized. Waiting room was pleasant and well stocked with coffee and drinks. Service appointment was prompt and organized. Waiting room was pleasant and well stocked with coffee and drinks. More

by none23 Verified Customer Verified Customer

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they are organized and friendly. seem like care about customers. Quit calling about selling my car to you seem like care about customers. Quit calling about selling my car to you More

by none23 Verified Customer Verified Customer

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I feel I'm able to count on the work being done on my vehicle is done correctly and in a timely manner. The pricing seems to be like most shops. vehicle is done correctly and in a timely manner. The pricing seems to be like most shops. More

by accentrisitys Verified Customer Verified Customer

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The team is always willing to go the extra mile to make feel like a valued customer. feel like a valued customer. More

by SIXGUN.LY Verified Customer Verified Customer

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Service advisors are friendly and knowledgeable. Facility is clean and comfortable. Scheduling appointments online is very convenient. Facility is clean and comfortable. Scheduling appointments online is very convenient. More

by DANLORA Verified Customer Verified Customer

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