Bob Barnette | Page 3

Very friendly, courteous and knowledgeable staff. This is my 3rd vehicle purchased at Napleton…..I can’t imagine going anywhere else! is my 3rd vehicle purchased at Napleton…..I can’t imagine going anywhere else! More

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No communication after sale. Was told truck was inspected in there shop. Truck did not have headlights left me stranded at night. Truck went back to Napelton and sat in shop for 3 weeks finally for a tempora in there shop. Truck did not have headlights left me stranded at night. Truck went back to Napelton and sat in shop for 3 weeks finally for a temporary fix. Went to Plaza dodge and all issues were fixed in a week. I do not recommend Napelton for anything More

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Why is it we have to give even 1 star .When people inquire about a vehicle and make it very clear what is expected and it’s confirmed by the online sale associate only to change when you go there it’s inquire about a vehicle and make it very clear what is expected and it’s confirmed by the online sale associate only to change when you go there it’s very clear it was only to get you in the door. The $40,000 vehicle we inquired about that other dealerships were advertising anywhere from $8000 to $10000 off that we were told they would match was almost $50,000 after $5000 market adjustment and other fees. Our trade in which we provided proof of up to $23,300 from other dealers they offered us around $15,000. We are seniors and it was very clear they were taken advantage of us . If you are a senior don’t go there unless you want to be taken advantage of . My biggest point is why did they feel they could waste 2 hours of our time when we were very clear on what our expectations were. Do they feel our time isn’t important? More

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Worst experience I had I had bought two cars in the last two years I’m very disappointed in the service and the attitude I got from general manager Brian. was very unprofessional will never go back to the s two years I’m very disappointed in the service and the attitude I got from general manager Brian. was very unprofessional will never go back to the station and I’m sorry for that Without getting into too much detail but when I am lied to you I’m very upset took my vehicle there last Monday to have the oil change and check a battery issue after five hours they said the battery was changed out everything‘s good I asked for paperwork I got nothing I usually get paperwork even if they put air in my tire I knew something was up two days later I had the same issue went back waited five hours to tell me batteries were good now they have to wait On a check to find out what’s going on I decided to take my vehicle to another dealership to find out the original battery was still in there and they told me they had change it and put a new one in maybe that’s the reason I never got my paperwork from day one I have spent $90,000 on two vehicles in the last two years they have lost my business with Brian. service managerThat treat me very badly and professional I will never go back in after having my tires rotated I drove 30 miles to get home to realize they forgot to put my Lugnuts block in my truck had to go back to get my lock glad I didn’t have a flat tire More

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Dealer lost paperwork for late Aunts car we were selling next they lost the keys. Then to add insult to injury they auctioned it off! Beware thieves next they lost the keys. Then to add insult to injury they auctioned it off! Beware thieves More

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From the moment walking in prompt, clean, courteous, knowledgeable, pleasant, and helpful. Great experience and I will definitely return. Thank you Greg you were awesome! knowledgeable, pleasant, and helpful. Great experience and I will definitely return. Thank you Greg you were awesome! More

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My wife and I received a great service in Clermont napleton.Dawn Simmons took care of us like part of our family I will definitely recommend anyone. napleton.Dawn Simmons took care of us like part of our family I will definitely recommend anyone. More

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I’m really happy, especially with Martez who help me throughout the entire process. I recommend him if you are looking for a new vehicle. throughout the entire process. I recommend him if you are looking for a new vehicle. More

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Easy access to the dealership. Plenty of staff to assist when there is lots of customers in the service. The staff is always helpful too when there is lots of customers in the service. The staff is always helpful too More

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NAPLETON Dodge, Jeep and Chrysler: Awesomee dealership, NAPLETON Dodge, Jeep and Chrysler: Awesomee dealership, our sales rep Billy Patrick outstanding. He was very knowledgeable about our needs and was NAPLETON Dodge, Jeep and Chrysler: Awesomee dealership, our sales rep Billy Patrick outstanding. He was very knowledgeable about our needs and was so kind and patient with all our questions. We highly recommend Napleton Dodge in Clermont for all your vehicle needs. Please ask for Billy Patrick for the most enjoyable experience. More

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