Bob Borman | Page 109

Was very accommodating Because of my "time" issue. Not only completed the paperwork in record time so I could get back to work, but made suggestions that were never explained at other Chevy/Cad issue. Not only completed the paperwork in record time so I could get back to work, but made suggestions that were never explained at other Chevy/Cadillac dealerships. Bob was extremely knowledgeable in explaining paperwork questions and was very customer service oriented. Steve Wahid was our salesman and it was great not to have to fend off an aggressive salesman, very friendly and helped us with what Tahoe was available and the options. Was very nice explaining the "dashboard", as my husband and I are not manual people. I must say it was quite a nice experience for once buying the SUV. First time ever I didn't have nightmares or anxiety that night. Great job! More

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Steve Wahid & Bob Borman were sbsolutely fantastic. Very professional & courteous. A very pleasant buying experience. Would definitely recommend Elkins Chevrolet. Lauren, the recepionist is a plus for Very professional & courteous. A very pleasant buying experience. Would definitely recommend Elkins Chevrolet. Lauren, the recepionist is a plus for the dealership. She was very pleasant & helpful. More

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I bought a car from Elkins Chevrolet two weeks ago and today I just purchased my second vehicle. Just like last time I dealt with a professional team that values their customers, Mo, Bob and Tom did an e today I just purchased my second vehicle. Just like last time I dealt with a professional team that values their customers, Mo, Bob and Tom did an excellent job and it's unfortunate that we only have two drivers in the family, otherwise they would expect another sale soon. The first time I bought a car we were in the middle of a group waiting to complete the purchase through financing, each one waiting with the sales representative at their office, today I had to wait for my sales representative to complete his sale before he took care of me to complete his next sale, usually dealers that sell many vehicles at this pace pass through their customers without doing much negotiation or they have multiple representatives talk to the customer even though they are not involved with the negotiation so Kudos to Elkins for understanding that the sales experience is far better when the customer is given devoted time by the people they are negotiating with (sales rep, management and finance). My advice to anyone interested in buying a car is to try Elkins first, don't get caught up looking at the cash back and apr offers that every one else is offering, there are other manufacturers offering more cash back and lower apr rates than Chevrolet but this dealer will work harder at getting the best price and rate that the customer would be satisfied with. My advice to Elkins, expand your brands, I like Chevrolet but I also like the other GM products and there are other good brands as well, I don't think my good experience is more to Chevrolet's credit than to Elkins so if you can manage to have the same professionalism with other brands, you would be the most successful car dealership family in the area. More

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I purchased a brand new 2013 Silverado from Elkins Chevorlet. In all my years of buying new vehicles this was the most pleasant, non stress, vehicle purchase that I have ever had. I started off with s Chevorlet. In all my years of buying new vehicles this was the most pleasant, non stress, vehicle purchase that I have ever had. I started off with saleman Mo Mossayebi showing me all trucks that I had interest in and he helped me choose the right vehicle. I finished with manager Bob Borman with all the final cost numbers and he helped me purchase all the extras that I wanted for my new truck. Again no stress, Bob reminded me of some better choices of my options to better serve my needs and also made sure everything was installed in a timely manner. Bottom line I would recommend this dealership to anybody, especially those have that had unpleasant buying in the past. Thanks again for giving me a chance to tell my story. Bruce Boone More

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Everyone was great at Elkins. I first spoke to Bob Borman, who helped me get information on the vehicle we owned, but did not buy from Elkins, without knowing we were interested in a new vehicle. Whe Borman, who helped me get information on the vehicle we owned, but did not buy from Elkins, without knowing we were interested in a new vehicle. When I mentioned the possibility of purchasing, he introduced us to Tim Alexander, who was our sales guy. I next spoke with them about a specific truck. When we went to the dealership, the vehicle was up front waiting for us. They kept in contact with us, but we never felt pressured. Everything ran smoothly and Bob and Time worked with us on all that we wanted. We had taken our puppy, who received plenty of attention. She was even invited into the dealership with treats! I can't say enough about the reception of all the employees. More

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The verall experience at the dealership was wonderful. They listened to my needs as a customer and were able to fulfill them respecitvely. Our salesman, Steve, was very friendly and knowledgeable. He did They listened to my needs as a customer and were able to fulfill them respecitvely. Our salesman, Steve, was very friendly and knowledgeable. He did not push us to buy anything we weren't interested in and respected our decisons throughout the entire purchasing process. The sales manager, Bob, was quick and thorough. He addressed all of our concerns and made us feel at home while @ Elkins. I would highly recomend this dealership to anyone looking to purchase a Chevy product. More

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Why" I purchased a car from Elkins Chevrolet is first and for most I did locate a Malibu that I wanted..Second reason was the staff was excellent.Very hard workers they went above and beyound to ma first and for most I did locate a Malibu that I wanted..Second reason was the staff was excellent.Very hard workers they went above and beyound to make me happy.I did leave several times before purchasing the car. but I finally came back to purchase the car I first laid my eyes on. The atmosphere is vey relaxing they make you feel like family, I have already recommended someone to your dealership Thanks to Tim,Bob,and Dave . Sincerly, Jbenson More

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Went to Elkins Chevrolet on a Friday afternoon to purchase a 2013 Silverado that I saw in their online site. Lori was eager to help and got me into my new truck with no speed bumps or hic ups. Bob th purchase a 2013 Silverado that I saw in their online site. Lori was eager to help and got me into my new truck with no speed bumps or hic ups. Bob the sales manager was also very attentive and helpful and they both answered all my questions. I would highly recommend elkins and their staff to anyone looking for a new vehicle. More

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Eric Christensen was very nice,pleasant and very helpful salesman. He helped us with all our questions. He was extremely familiar with the Traverse. I am disappointed with the internet representati salesman. He helped us with all our questions. He was extremely familiar with the Traverse. I am disappointed with the internet representation of the price for the vehicle. stock # 7625 stated the price was $39741. But the dealership indicated that that was an estimated cost using all incentives possible. There was nothing on the internet stating that. It clearly stated MSRP $47,190 and price $39,741. VERY MISLEADING :( But I Was happy with the help I received from Eric Christensen. More

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Excellent customer service; responded to an inquiry on a Sunday (and the were not even open!). They went above and beyond to meet our needs when we arrived at the dealership today and we left with a new ca Sunday (and the were not even open!). They went above and beyond to meet our needs when we arrived at the dealership today and we left with a new car. Thank you! More

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