When I came in I found my salesman Bob Brani was gone
from the dealership and I was a little disappointed. However I was pleased with my new salesman Lazer Voliaj. I was pleased with dealing with him a
from the dealership and I was a little disappointed. However I was pleased with my new salesman Lazer Voliaj. I was pleased with dealing with him and would recommend him to family and friends.
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by javincent11
Mar 08, 2026 -
Serra Ford Rochester Hills responded
Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!
Very easy to buy a vehicle with them they took care of
everything no hassle
everything no hassle
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by nathanriggs69
Sep 07, 2025 -
Serra Ford Rochester Hills responded
Hi, we are happy we could make your experience a positive one! Safe travels!
We have used our salesperson for many years and are
always satisfied with the service. He went over all the options available and made the experience easy.
always satisfied with the service. He went over all the options available and made the experience easy.
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by cu
Mar 02, 2025 -
Serra Ford Rochester Hills responded
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!
Our experience with Serra Ford Rochester and Bob Brani
was outstanding. Informative, very good at follow- up. We appreciate Bob’s patience, and helpfulness.
was outstanding. Informative, very good at follow- up. We appreciate Bob’s patience, and helpfulness.
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by Vanconantw
Apr 30, 2024 -
Serra Ford Rochester Hills responded
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Everything went great and easy for buying my Edge!
Bob Brani is an outstanding salesperson!
Bob Brani is an outstanding salesperson!
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by rmmorandi
Apr 19, 2024 -
Serra Ford Rochester Hills responded
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
This dealership has a friendly knowledgeable staff that
listens and helped me find the most suitable vehicle for me
listens and helped me find the most suitable vehicle for me
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by dkeown
Sep 09, 2023 -
Serra Ford Rochester Hills responded
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Bob Brani was help helpful!
Highly recommend! F o r d f o r d f
Highly recommend! F o r d f o r d f
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by boudakj
Mar 07, 2023 -
Serra Ford Rochester Hills responded
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!
We have been going to Bob for about 5 years. His
experience at getting us the best deal possible for our budget keeps us coming back.
experience at getting us the best deal possible for our budget keeps us coming back.
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by Debs
Oct 30, 2021 -
Serra Ford Rochester Hills responded
Thank you! We are looking forward to seeing you again!
This is the 2nd time we have purchased a car from Bob
Brani @ Serra Ford and found him to be helpful, honest and excellent at his job. He makes the whole process seamless. Thank you for the top notch se
Brani @ Serra Ford and found him to be helpful, honest and excellent at his job. He makes the whole process seamless. Thank you for the top notch service again!
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by Deb & Alan S.
I have worked with Bob Branni for years and trust him
implicitly because he always puts the customers needs first. He is the ultimate professional, very gracious with this time, and always treats you li
implicitly because he always puts the customers needs first. He is the ultimate professional, very gracious with this time, and always treats you like royalty.
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by Shari Purdie