Bob Cerza
Bob Cerza at Smythe Volvo Cars

Bob Cerza | Page 43

Sales Consultant

Smythe Volvo Cars

40 River Rd
Summit, NJ 07901

Contact Me
4.9
930 Reviews

I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.

Dealership Experience

9 yrs, 8 mos

Industry Experience

28 yrs, 10 mos

Languages Spoken

English English

4.9

930 Reviews

Write a Review

930 Reviews of Bob Cerza

January 26, 2022

Dealership Rating
Employee Rating

Bob has been an incredible support for us. We've purchased two cars through him and his follow-up, follow-through and proactivity are incredible. He goes above and beyond for his customers and we wo More

by ahellman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2022

Smythe Volvo Cars responded

Your review of Bob is one we’ve seen many times before. Bob consistently delivers an excellent experience. Thank you for taking the time to share your experience of Bob and our team. We hope you have many safe and happy miles in your new car.

January 18, 2022

Dealership Rating
Employee Rating

A good experience working with Bob Cerza.Tom the set up man also very helpful. Have dealt with Smythe since 1997. Kevin Flanagan runs a great dealership More

by drhunt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib , Tom Monahan

Jan 29, 2022

Smythe Volvo Cars responded

Thank you for taking my time to share these kind words about Bob and our dealership. 25 years is a long time. We are fortunate to have customers who are like family.

Jan 31, 2022

drhunt responded

Always a pleasure to deal with Smythe /volvo

Jan 31, 2022

drhunt responded

We have been dealing with Smythe Volvo since 1997. a truly first class dealership

January 15, 2022

Dealership Rating
Employee Rating

Bob and the rest of the Smythe team were great to work with. Very easy transaction. very excited about my car. More

by moriarty_melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib , Henry

Jan 18, 2022

Smythe Volvo Cars responded

Good to hear and thank you for taking the time to post this five star review.

January 04, 2022

Dealership Rating
Employee Rating

Bob was excellent to deal with and Tom was fantastic giving us an overview of the car. More

by Pconnor
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hayes , Tom Monahan

Jan 10, 2022

Smythe Volvo Cars responded

Bob and Tom are a terrific team and they ensure our customers leave knowing their vehicle well and very happy with the overall experience. Thank you for taking the time to share your experience.

January 04, 2022

Dealership Rating
Employee Rating

Always a great experience with Bob Cerza at Smythe! He is knowledgeable, friendly and great to deal with. He got me a deal I’m very happy with. I would never buy another car beside Volvo and never from a dea More

by sam1181
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2022

Smythe Volvo Cars responded

What a fantastic review! Thank you for taking the time to share your experience of Bob and our team at Smythe Volvo. We appreciate your business and your time spent in posting this five star review.

December 31, 2021

Dealership Rating
Employee Rating

Incredibly knowledgeable, supportive and understanding of what we are looking for in our vehicles. Bob and the entire Smythe team treat us as family members. Always available, always listening. We have l More

by AlexB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 01, 2022

Smythe Volvo Cars responded

This is a fantastic review and thank you for taking the time to post it. We are fortunate to have customers like you. We hope you have a safe and healthy new year.

December 29, 2021

Dealership Rating
Employee Rating

Really a great experience. Bob was extremely patient and helpful with us throughout and we cannot recommend him enough More

by Mburdick16
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Monahan

Jan 01, 2022

Smythe Volvo Cars responded

We are so glad Bob was able to provide the type of experience that he did. If you read through his reviews you’ll see that all his customers feel the same. Thank you for taking the time to post this review. We appreciate your business.

December 28, 2021

Dealership Rating
Employee Rating

Had a fantastic experience with Bob, Jeff, Aboud and Smythe Volvo — they were the absolute best!! Got me a great deal on a beautiful car - would recommend to anyone and I look forward to buying all my f More

by cadowning11
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morocho

Jan 01, 2022

Smythe Volvo Cars responded

We appreciate your recommendation and your business. It is wonderful to see you mention all the different people who helped you so well. We pride ourselves on our teamwork and the result is happy customers. We hope you have many safe and happy miles in your new car.

December 22, 2021

Dealership Rating
Employee Rating

Very patient and provided a thorough explanation of the car, which was much appreciated. Thank you! More

by priya.ghodasara
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Padilla Jr

Dec 24, 2021

Smythe Volvo Cars responded

Bob is very patient and makes sure his customers are comfortable with the whole process. We appreciate you posting this great review.

December 18, 2021

Dealership Rating
Employee Rating

Excellent customer service from point to point of sale! Would defintely recommend. Bob, Henry, and everyone were amazing. Loved the detailed technical explanation of the car and easiness of transaction. More

by yvonnegarcelon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Padilla Jr

Dec 19, 2021

Smythe Volvo Cars responded

Great review and thank you for taking the time to post. It is important to us for our customers to be comfortable with their car when they pick it up. We appreciate your business.

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