Dave Cross

****Buyer Beware**** I made an appointment to view a car, the appointment meant nothing, the car wasn't ready and I waited 1 hour to test drive the car. Then I was told that the price they show on the i car, the appointment meant nothing, the car wasn't ready and I waited 1 hour to test drive the car. Then I was told that the price they show on the internet isn't the real price of the car, so they tried to pull a bait and switch. Make sure you confirm the price of the vehicle before you go to the dealership. More

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Exceptional customer service! ! Would defiantly come back again!! I would also recommend this dealership to my family and friends!! Thank you all! Merry Christmas!! ! Would defiantly come back again!! I would also recommend this dealership to my family and friends!! Thank you all! Merry Christmas!! More

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Probably the best dealer experience I have ever had. Courteous, respectful and professional. Couldn’t ask for more. Highly recommended Courteous, respectful and professional. Couldn’t ask for more. Highly recommended More

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Today i went into Imperial Ford to get a new car. Deep down I wasn’t expecting to walk out with the car I wanted, but Danny, Dave (who was such a sweetheart) and TJ made it possible for me to get the Deep down I wasn’t expecting to walk out with the car I wanted, but Danny, Dave (who was such a sweetheart) and TJ made it possible for me to get the car I needed! I can’t thank them enough for all the nice things they did to make sure I walked out with what I wanted! I’m so happy and I’m definitely a Imperial Ford customer for life! I highly recommend buying a car here! I was there in and out in 2 hours!!! That’s how fast they work there magic for you! Thank you guys for everything you did for me and my kids❤️ More

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I went through Imperial Ford in Mendon to purchase my car and it was a great experience! Dean Childs worked with me, he was very helpful, and informative. Audie Jacques in finance, and Dave Cross also were v and it was a great experience! Dean Childs worked with me, he was very helpful, and informative. Audie Jacques in finance, and Dave Cross also were very helpful in getting me into the car I wanted. I highly recommend them! More

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I wanted to buy a used car with low mileage. I worked with Felipe who knew exactly what I wanted and worked quickly but it was sales manager David Cross who sealed the deal by going above and be I worked with Felipe who knew exactly what I wanted and worked quickly but it was sales manager David Cross who sealed the deal by going above and beyond to give me the most for my trade and made me feel important and how important my business was to the business. I will never go anywhere else for a vehicle. Truly awesome More

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I went to trade in my truck and had no gripes about service. What I liked the most no one was pressuring me about buying a new car.when I did decide , I had excellent help from Ali Kehail and Dave Cros service. What I liked the most no one was pressuring me about buying a new car.when I did decide , I had excellent help from Ali Kehail and Dave Cross. More

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I want to tell everyone, My husband and I went to Imperial Ford almost a month ago, We started talking to a sales man, Owen Mulroney, What a Fantastic ever so nice person, will do anything for you. Imperial Ford almost a month ago, We started talking to a sales man, Owen Mulroney, What a Fantastic ever so nice person, will do anything for you. He really knows his business. Owen helped us with purchasing our new vehicle, he was Great ! I would like to talk about Dave Cross, Sales Manager, he was also very helpful, practically bending over back word for us. Couldn’t do enough for us, Fantastic person. And then there was Audie Jacques, Business Manager, Another Wonderful person, very nice, easy to talk to ! So, if you like FORDS, go to Imperial Ford & speak to any of these men, you will see what I’m talking about. You will leave Happy Too. Thank You, Again ! Also, I just had a Dodge Rebel, Great Truck ! I was doing my Business there and they are Fantastic people too ! Very Helpful ! Very Happy ! Thank You ! Jean C. More

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I called Imperial Ford of Mendon and spoke with the trade-in manager on the phone, he delivered exactly as he said he would. Even better than that he paired me up with Morgan Johnson who was extremely trade-in manager on the phone, he delivered exactly as he said he would. Even better than that he paired me up with Morgan Johnson who was extremely personable and on the ball. She made the entire process seamless and was accommodating throughout the entire process. Best car buying experience out of my previous 5 cars owned! Thank you so much, I love my explorer! More

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Dean Childs went above and beyond to make sure my girlfriend and I were happy. This was our first time buying a personal vehicle from Imperial Ford. It was also our first time purchasing a Truck. He girlfriend and I were happy. This was our first time buying a personal vehicle from Imperial Ford. It was also our first time purchasing a Truck. He was very considerate, easy to work with and didn’t give us a hard time at all. I would highly recommend anyone in need of a vehicle to reach out to Dean. He’s the best! More

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