Dave Cross | Page 2

Came to look at Jeeps and left with a GMC Sierra. Even after making Mike Potenza track down 5 Jeeps and then changing my mind and going with a pickup, Mike was patient and a pleasure to to deal with. Even after making Mike Potenza track down 5 Jeeps and then changing my mind and going with a pickup, Mike was patient and a pleasure to to deal with. Mike Potenza was great and would recommend him to anyone looking for a car. More

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I couldn't be happier with my decision to deal with Imperial Ford. Lynda helped me get the best deal for trading in my 2013 Focus for my new F-150 AND helped me get into a vehicle to keep me on the roa Imperial Ford. Lynda helped me get the best deal for trading in my 2013 Focus for my new F-150 AND helped me get into a vehicle to keep me on the road for the interim. This is the most rockin' dealership in New England. If you go anywhere else, you're missing out! More

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Very simple, Imperial is the the best from start to finish! My third vehicle purchase from them, a 2021 Bronco, was hands down the easiest car buying experience. Lynda Glassey our saleswoman offered a finish! My third vehicle purchase from them, a 2021 Bronco, was hands down the easiest car buying experience. Lynda Glassey our saleswoman offered a no pressure no hassle experience for the whole family! More

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Hello, I’m 63 years old and have had many dealings with sales in the past. Lynda Glassey and Bob champagne are second to none. Purchased two Ford F series trucks. Thank you Lynda and Bob. Great people! The sales in the past. Lynda Glassey and Bob champagne are second to none. Purchased two Ford F series trucks. Thank you Lynda and Bob. Great people! They will earn your business. More

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Sometimes salespersons or customer service representatives, in any field, would like you to write a review about your experience with that company and other times you just feel compelled to do representatives, in any field, would like you to write a review about your experience with that company and other times you just feel compelled to do so even without being asked. This is certainly one of those times. Not quite sure where to even begin, but I'll just simply say my experience at Imperial Ford was nothing less than remarkable. My purchase started long before entering Imperial Ford after being in contact with Ford Sales Manager, Mr. Bob Champagne and my interest in ordering a new truck. Bob assisted me through several phone calls and emails, to order what is now my dream truck. And what a gorgeous truck it is. (Race Red F-250, XLT Premium Package with some awesome bells and whistles). Words cannot state the true professional, gentleman and outright sincere person Bob is. Bob is nothing less than a class act, period. Bob, being a Sales Manager, informed me he would place the final sale of the truck to one of his salesman, Mr. Tom D'Andrea. Phone calls with Tom advising me the truck had arrived and looking forward to meeting me, were met with a warm and welcoming greeting. When meeting and dealing with Tom, you never felt like you were putting him out or he wasn't there to help you. You felt important, as you should, when making a large purchase such as a vehicle. I think he was just as excited to show my wife and I the truck, as I was to see it. He was a very humble, sincere person and truly happy for you and you felt it. His professionalism as well, was at another level. In addition, I would like to mention two other people. Salesperson Miss Morgan Johnson and Business Manager Audie Jacques. Miss Johnson welcomed you with a bright smile outside the door of the dealership asking and if there was anything she could do for you. She was advised we were there for Tom and she opened the door for my wife and I and escorted us over the Tom's desk, even knowing she was not making a sale. She also assisted us with the FordPass at a later time when we picked up the truck. Again, we were not her client but happy to assist. Then there was Business Manager Audie Jacques. Although we were securing a loan from our bank, Audie took the time to see if there was anything he could do to get us an even better loan rate. He also spent a significant amount of time explaining extended warranties and other options for your vehicle, yet you never felt pressured into purchasing any of them. Another nice gentleman and professional who was just "real". In all, my wife and I had such a wonderful experience at Imperial Ford. I'm glad to have met Bob Champagne and Tom D'Andrea and truly feel they looked out for our best interest. My experience at Imperial Ford, was the best I have had at any dealership. I would not hesitate at all, to refer friends and family to reach out to any of the individuals I have mentioned or the Imperial Team in general. A huge Thank You to Bob and Tom for the gorgeous truck that I am now driving. More

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I had a wonderful experience buying from Imperial Ford from Salesman sales manager and finance manager things went great! from Salesman sales manager and finance manager things went great! More

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From start to finish Imperial Ford sale team was great, Lynda was fantastic at finding the perfect car for our family. Bob sales manager gave us what we asked for our trade. A+++ Even a big red bow and bal Lynda was fantastic at finding the perfect car for our family. Bob sales manager gave us what we asked for our trade. A+++ Even a big red bow and balloons on the car when we arrived...nice touch. No other dealership has treated us like VIP’s More

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Cannot say enough about how great dealing with Imperial was.. Very Quick and Very Efficient. From the Manager, Tony the Salesman, and the Finance Department was.. Very Quick and Very Efficient. From the Manager, Tony the Salesman, and the Finance Department More

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I came with a goal to upgrade to a truck and Tony did a great job working with me to work out the best deal. AJ in finance also went above staying past close and worked out what he could on his end to get great job working with me to work out the best deal. AJ in finance also went above staying past close and worked out what he could on his end to get the numbers just right. More

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My wife and I went to the dealership to trade in her current lease. We were greeted at the door by Sales/Lease Consultant Mike Potenza. He was very helpful with explaining the lease buy out program and current lease. We were greeted at the door by Sales/Lease Consultant Mike Potenza. He was very helpful with explaining the lease buy out program and showing us cars he thought we would like to buy. Mike spent time listening to what we were looking for and did a great job finding potential cars. With the help of Business Manager Audie Jacques and Ford Sales Manager Bob Champagne we were able to make a wonderful deal. We were extremely happy with our experience with everyone we met and are looking forward to picking up our vehicle! More

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