Bob Conn
Bob Conn at Chevrolet GMC of Millersburg

Bob Conn

Service Advisor

Chevrolet GMC of Millersburg

7190 State Route 39
Millersburg, OH 44654

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4.4
173 Reviews
4.4

173 Reviews

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173 Reviews of Bob Conn

June 27, 2026

Dealership Rating
Employee Rating

They did a great job of taking care of my car. Quick and done well. More

by BW46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2026

Chevrolet GMC of Millersburg responded

Thank you for the five-star review. We're glad your Cadillac XT5 received prompt and thorough care, and we look forward to assisting you again soon.

June 26, 2026

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Everything went fine…. Our service advisor kept us updated as repairs were being made….. very happy with the results More

by DDEAL1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Chevrolet GMC of Millersburg responded

It’s great to hear that the service on your GMC Sierra 3500 went smoothly. We’re glad our advisor kept you informed during the repairs and that you’re pleased with the outcome. We look forward to assisting you again.

June 08, 2026

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The service I received was outstanding. Dale was an absolute rock star throughout the entire process. He provided great information and guidance without ever making me feel like it was just More

by jeremyridenour54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Brown

Jun 08, 2026

Chevrolet GMC of Millersburg responded

We’re so pleased Dale provided guidance tailored to your budget and financing needs while keeping things pressure-free. Congratulations on your new Chevrolet Silverado 2500. It’s great the entire process was smooth and enjoyable, and we appreciate you recommending Dale.

May 15, 2026

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Bob needs some help at the counter. I realize he's only one person but communication would be helpful. I was told the repair on my truck would be 2-3 hours. I dropped it off 1st thing a More

by ruffruff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 20, 2026

Chevrolet GMC of Millersburg responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

May 09, 2026

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The service department is some of the best people I have ever worked with. They are kind, efficient, and willing to work your schedule. More

by JILL.CRADDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2026

Chevrolet GMC of Millersburg responded

It’s fantastic to know our service team provided kind, efficient support for your Chevrolet Blazer while accommodating your schedule. We’re grateful for your five-star rating and for taking the time to share this experience.

May 02, 2026

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Employee Rating

They suck. Sold me a lemon. Mechanics suck Never recommend to any body there it be More

by PALOMINOGIRL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Gavin Mooneyham

May 04, 2026

Chevrolet GMC of Millersburg responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 02, 2026

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Employee Rating

I felt comfortable driving my vehicle from Columbus to Millersburg just so I could get a definite fix with my Warranty for my compressor for my air conditioner and get it fixed correctly. Look forward to More

by JROLLY81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Brown

May 02, 2026

Chevrolet GMC of Millersburg responded

Thank you for bringing your GMC in for the compressor warranty repair. We’re glad Dale and our service crew provided a reliable solution for your air conditioner. We look forward to assisting you again and hope to see you when you’re ready for a new GMC.

April 17, 2026

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Employee Rating

The were timely and friendly during the time my truck went in for an oil change More

by JCHENEVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2026

Chevrolet GMC of Millersburg responded

We appreciate you noting how quickly and warmly Bob and our team handled your GMC Sierra 3500’s oil change. Thank you for trusting us with your truck and please let us know whenever you need service again.

March 24, 2026

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Employee Rating

Great job Dale Brown! Good experience. Had a few issues with the truck I purchased and service did a wonderful job getting it taken care of. I would recommend this dealers More

by JMCHMIEL22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2026

Chevrolet GMC of Millersburg responded

It’s great to hear Dale provided a positive experience and our service team resolved the issues with your Chevrolet Colorado. Thank you for recommending our team to friends and family. We look forward to working with you in the future.

March 24, 2026

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Employee Rating

The guys are great to work with. They make sure you are getting exactly what they say you are getting. More

by Linders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Mooneyham

Mar 25, 2026

Chevrolet GMC of Millersburg responded

Linders, thanks for sharing your thoughts about your experience with Chevrolet GMC of Millersburg. We appreciate your business and hope to see you again soon!

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