Bob Conn
Bob Conn at Chevrolet GMC of Millersburg

Bob Conn | Page 7

Service Advisor

Chevrolet GMC of Millersburg

7190 State Route 39
Millersburg, OH 44654

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4.4
171 Reviews
4.4

171 Reviews

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171 Reviews of Bob Conn

January 27, 2024

Dealership Rating
Employee Rating

Bob Conn was the best! He was so helpful! Made everything super quick and easy! More

by SAMANTHAYERIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Cavanaugh, Chuck Tieche, Jim Wood

Jan 31, 2024

Chevrolet GMC of Millersburg responded

samanthayerian, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

January 06, 2024

Dealership Rating
Employee Rating

Bob in service did a nice job on handling my repair and coordinating with another dealer. More

by andrew.jones0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2024

Chevrolet GMC of Millersburg responded

andrew.jones0, Thank you for the great review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

December 29, 2023

Dealership Rating
Employee Rating

I was stranded in Millersburg on Christmas (a Monday in 2023) due to Jeep death wobble issue. The dealership was closed that day of course. But by Wednesday, thanks to Bob in the service department, I was More

by jeckturbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Brown

Jan 03, 2024

Chevrolet GMC of Millersburg responded

jeckturbo, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

December 29, 2023

Dealership Rating
Employee Rating

The service was performed as expected. However, I was shocked at the labor cost, which wasn’t broken down when given the repair estimate. $1101 for approximately 3.5 hours of work. $315/ho More

by GSTONER
Service Price Transparency
Recommend Dealer
No
Jan 03, 2024

Chevrolet GMC of Millersburg responded

GSTONER, Thank you for your feedback regarding your visit. We are glad to see the repair was done properly and performed as expected. As for our labor costs we base our labor costs on what other dealers in our area are also charging for similar repairs. We also provide each customer with an estimate of what the cost will be before we even start working on a customer's vehicle and wait for their okay before the repairs are started. We appreciate your business and hope we can help you out again in the future.

December 21, 2023

Dealership Rating
Employee Rating

Great dealership to work with. Love my new Chevy trax. Great job to all team members! More

by MATTHEWCAVANAUGH04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Brown, Mark Medick , Jim Cavanaugh, Sue Cavanaugh, Brett Porter, Jim Wood

Dec 22, 2023

Chevrolet GMC of Millersburg responded

MATTHEWCAVANAUGH04, Thank you for the awesome review! We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

December 12, 2023

Dealership Rating
Employee Rating

Always nice to work with the service dept. They get me back on the road! More

by PMC82000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Wood

Dec 18, 2023

Chevrolet GMC of Millersburg responded

PMC82000, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

December 08, 2023

Dealership Rating
Employee Rating

Very pleased on how friendly and letting us know if anything was wrong with our vehicle. When we walked in we were greeted with a smile. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Wood

Dec 18, 2023

Chevrolet GMC of Millersburg responded

Nancy, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs,

December 02, 2023

Dealership Rating
Employee Rating

Took my truck in for an oil change and they got it done pretty quickly and did it for free because it was my first one More

by HARVEYZOOK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Coen Haven, Jim Wood

Dec 18, 2023

Chevrolet GMC of Millersburg responded

HARVEYZOOK2, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

December 01, 2023

Dealership Rating
Employee Rating

Service department was great to work with. We wouldn’t take our cars anywhere else. More

by NNBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Wood, Jim Cavanaugh

Dec 18, 2023

Chevrolet GMC of Millersburg responded

NNBALL, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

November 30, 2023

Dealership Rating
Employee Rating

These folks do an excellent job! I DO NOT APPRECIATE HAVING TO MEET A FIFTEEN WORD MINIMUM< KNOCK IT OFF!! More

by DLA0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Grant , Jim Wood

Nov 30, 2023

Chevrolet GMC of Millersburg responded

DLA0321, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

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