Bob Hadges | Page 15

We had a great experience. We went in on a Tuesday night to look around and met with Erwin Amboy and got some information. We wanted to shop around a little more at other dealers, so we left that night and to look around and met with Erwin Amboy and got some information. We wanted to shop around a little more at other dealers, so we left that night and Erwin said he wouldn't call and bother us and he was true to his word. We went to another Toyota dealership and had a terrible experience. We then went online to get some quotes through Truecar.com. We found a great quote from a dealer quite a distance from our town. We went back to tufankjian with that quote and Mark McElroy matched it on the spot. Everyone we dealt with that day was professional and helpful and I just can't say enough about the whole experience. Fantastic! More

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I think this was the best car purchasing experience I have had. Everyone was very friendly and available when we needed answers to all our questions. The "4" came from having a second salesperson when we have had. Everyone was very friendly and available when we needed answers to all our questions. The "4" came from having a second salesperson when we thought we had one all along. Both were great, just surprised that the first one did not continue until the end. More

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The best experience hands down. No pressure sales and best service I have had at any dealership. Their service garage is so clean you could eat off the floor. This is a dealer you can trust and they tr best service I have had at any dealership. Their service garage is so clean you could eat off the floor. This is a dealer you can trust and they treat you like family. My experience was A+ and I highly recommend anyone in the market for buying a toyota or scion to check this place out first so you don't waste time like I did. More

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Overall I had a wonderful experience leasing my new car from this dealership. I shopped around for a while and Tufankjian Toyota of Braintree was the friendliest, most honest from the start, and knowledge from this dealership. I shopped around for a while and Tufankjian Toyota of Braintree was the friendliest, most honest from the start, and knowledgeable dealership out of all of them. I didn't feel like I was being haggled or pressured at any point. When I was ready to make my purchase, I was walked through all the details and the paperwork was exactly what was discussed. The positive experience I had with the dealership makes me even more confident that I chose the right car at the right price. More

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As a first time buyer of a vehicle, my experience was very simplified, and made easy for me throughout the processing. Even with my family members who were already car owners, they said that the staff we very simplified, and made easy for me throughout the processing. Even with my family members who were already car owners, they said that the staff were exemplary and among some of the finest they have ever had the pleasure of dealing with. Erwin our seller, not only approached us before we even needed to inquire about the purchase of a vehicle, but he also made the process of selecting a suitable vehicle for our needs very easy. His friendliness made it very easy to talk to him and he was also very personable and down to earth, characteristics that make it enjoyable to return and see him again. Erwin also took the initiative in asking ahead of time before the pick-up for additional services to be performed on the car, so that upon arrival, everything would be taken care of. That is planning and time management at its best. His associate, Bob was very clear cut and definitive in explaining the different aspects of the financial process that left very few questions unanswered. Bob was also a friendly associate and his attitude made getting through the dull and long process much more tolerable. Although met with briefly, Eric also did a good job in setting a future appointment and going over the details of the process. His attitude follows suit with his associates in terms of excellence. Overall, the experience was very much enjoyable, and less taxing than it would've normally been for most buyers at other dealerships. The employees are exemplary in their trade, and the service they offer is outstanding. I would personally like to thank them for their hard work and make note that they should be commended as such. More

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Tufankjian Toyota Dealership is simply outstanding! This Tufankjian Toyota Dealership is simply outstanding! This is the second time I have purchased a new car from Tufankjian and I am 100% certain that I w Tufankjian Toyota Dealership is simply outstanding! This is the second time I have purchased a new car from Tufankjian and I am 100% certain that I will return to this dealership for my next new car when the time comes. I am a 44 yo, newly divorced physician and mother of two. Frankly, I was not looking forward to trying to buy a new car without the help of a male...then I remembered the pleasant experience I had purchasing my minivan in 2011 from Tufankjian. Kenny Tempro was the Tufankjian Employee I worked with last time and I was delighted and so relieved to work with this intelligent, honest and extremely charming car salesman again. Working with Kenny felt like working with a family member. Not once did I feel like he was trying to take advantage of me. This was the easiest, fastest, most pleasant car purchase that I ever made. Kenny welcomed me, my 11yo son and 10 yo daughter as we selected the Toyota Highlander Limited. Kenny showed extraordinary patience and professionalism as I haggled over the color with my kids and 4 relatives by phone! My children selected Blizzard Pearl and immediately nicknamed her Pearlie! The day our new car, Pearlie, arrived was perhaps among the happiest days of my life second only to the births of my children and divorce from my now ex-husband. :-) I LOVE MY CAR!!!! The Toyota Highlander Limited is THE perfect size and has the perfect level of posh that I was looking for with its sumptuous leather/woodgrained interior. Simply fabulous! No one likes to spend money in this economy.When I do make large purchases, I want to know the details. I have met no financial officer more precise and details oriented than Mr. Bob Hadges. This man is simply amazing. Bob patiently answered all of my questions and those of my lawyer little brother (by phone) before they even left my mouth! Working with him took away any ounce of anxiety I had around buying a new car. Bob was so informative, kind, patient and just smart all wrapped up into one. He knows and performs his job so well. Again, I felt like I was working with a member of my family rather than a finance person. The Toyota Highlander has an amazing navigation system. Thank goodness for car salesmen like Socrates Lubin who took over one hour going over the entire car with me...especially the high tech navigation system. It is fitting that his first name is Socrates as he fits right into the brilliance of this dealership! Again, as I worked with Socrates, I felt as if I was working with a family member. He was so friendly and incredibly knowledgable. I felt that I could ask this young man just about anything pertaining to my new car and he took the time to answer all of my questions clearly. It is fitting that Tufankjian calls itself a family dealership. You will feel welcomed, well informed, and satisfied with your car purchase. I have experienced this not once but twice with this dealership. If you are looking for a new Toyota, Tufankjian of Braintree is the place to go for your new car. I am so proud to have that name on the back of my new car. Thanks so much! Diana V. Perry, MD More

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I was pleasantly surprised by my experience at Tufankjian Toyota. Everyone was very friendly and went above and beyond to make my experience a pleasant one. Very friendly; great service. Toyota. Everyone was very friendly and went above and beyond to make my experience a pleasant one. Very friendly; great service. More

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The staff provided great customer service. They were very friendly and knowlegeable and helped me find the best sales option for the type of car that I was looking for. very friendly and knowlegeable and helped me find the best sales option for the type of car that I was looking for. More

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I went to this location originally to service my 2005 Prius but then decided to trade it for a newer model. Francys Araujo was sent to help my wife and I trade our vehicle, which we still owed close to $ Prius but then decided to trade it for a newer model. Francys Araujo was sent to help my wife and I trade our vehicle, which we still owed close to $7,000 on. I was upfront with my what I needed as far as financing and Francys delivered! I felt comfortable with the every step of the sale, unlike my prior dealing at Boch Toyota in Norwood at which I felt high pressure to commit to their terms and the vehicle that they wanted off of their lot. In closing I very pleased with my experience with Francys that I will definitely return to him for my future car needs, as well as, recommending my friends and family to him for their next vehicle. Sincerely, Joseph Parkinson More

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Erwin helped to make my buying a new car very easy. He listened well to my requests, concerns and questions. He was very polite and negotiated fairly. He was helpful and knew his stuff. We may be thinking listened well to my requests, concerns and questions. He was very polite and negotiated fairly. He was helpful and knew his stuff. We may be thinking of another car In the future and would not hesitate to work with Erwin. More

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