Bob Hadges | Page 16

I went to this location originally to service my 2005 Prius but then decided to trade it for a newer model. Francys Araujo was sent to help my wife and I trade our vehicle, which we still owed close to $ Prius but then decided to trade it for a newer model. Francys Araujo was sent to help my wife and I trade our vehicle, which we still owed close to $7,000 on. I was upfront with my what I needed as far as financing and Francys delivered! I felt comfortable with the every step of the sale, unlike my prior dealing at Boch Toyota in Norwood at which I felt high pressure to commit to their terms and the vehicle that they wanted off of their lot. In closing I very pleased with my experience with Francys that I will definitely return to him for my future car needs, as well as, recommending my friends and family to him for their next vehicle. Sincerely, Joseph Parkinson More

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Erwin helped to make my buying a new car very easy. He listened well to my requests, concerns and questions. He was very polite and negotiated fairly. He was helpful and knew his stuff. We may be thinking listened well to my requests, concerns and questions. He was very polite and negotiated fairly. He was helpful and knew his stuff. We may be thinking of another car In the future and would not hesitate to work with Erwin. More

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I was not really sure what to expect when shopping for a I was not really sure what to expect when shopping for a new car as I had never had to deal with a car salesman before. You always hear about pushy, I was not really sure what to expect when shopping for a new car as I had never had to deal with a car salesman before. You always hear about pushy, fast talking salesmen. But I found that working with Manny at Tufankjian was nothing like that. He was very informative, friendly and patient. I love my car and would definitely recommend him and this dealership to my friends. More

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Wonderful dealership!. So pleased with our experience the first time we.decided to purchase a new PriusV from Tufankjian before our move to Fla. All employees just as helpful and friendly the second time a first time we.decided to purchase a new PriusV from Tufankjian before our move to Fla. All employees just as helpful and friendly the second time around. More

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I purchased my 5th new Toyota corolla 8/19/13.This was the best experience buying an automobile that I ever had. It was stress free, thanks to Carlos Ortega and Rick Heenan. They were kind, respectful, the best experience buying an automobile that I ever had. It was stress free, thanks to Carlos Ortega and Rick Heenan. They were kind, respectful, friendly and courteous. There was absolutely no pressure. They were honest and true to their word. Rick spent a lot of time with me explaining the features of the new corolla and he was very patient answering all my questions. Rick was so friendly that I felt as if I knew him for years. This was a such a great experience that I will never go to another Toyota dealer for a purchase or for service. I have used their service dept. for years and have been very satisfied with the service and with Brian Linn. I will recommend this Toyota of Braintree, Carlos Ortega and Rick Heenan to anyone looking for a Toyota. More

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After visiting 5 other dealerships for Honda, Subaru, Chevy, my wife and I were totally disgusted as to how we were treated and ignored at these various dealers. I have spent over 30 years in sales and s Chevy, my wife and I were totally disgusted as to how we were treated and ignored at these various dealers. I have spent over 30 years in sales and sales management and would quite frankly have fired a few salesmen that day. We then arrived at Toyota of Braintree, where we had purchased 2 other cars, and found them to be very helpful, concerned, and all tried to make this a pleasant visit. We were greeted upon our arrival by more than one person who was more than willing to help us. When we told them we were here to see Kenny Tempro they made sure he was aware we were waiting and in his absence were willing to help until he arrived. The best part of this service was that it was not done in an overbearing way or hard sell approach some local dealers have become known for. We always felt that it was always with our convenience in mind. When Kenny arrived we told him what we were looking for and he promptly arranged for us to see the vehicles and test drive the one we picked out. At all times Kenny was the ultimate professional. He was very knowledgeable, patient, and understanding of our needs. He made this an outstanding visit and ultimately purchase of our new Rav4. In a couple of years we will be looking for a new car to replace our second car, a Camry, it is no doubt we will just go back to Toyota of Braintree and Kenny. Bob Hadges, the business manager we spoke with, finished the experience with a perfect handling of all the financial paperwork necessary to complete the deal. All in all it was a very satisfying visit to a growing family dealership that has not forgotten that customer service and satisfaction is the correct way to build a successful business. More

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Leo made the experience of trading in and purchasing a new Toyota pickup truck a relatively easy process. At no time did I feel pressured into making a decision, which had happened at other dealers. He ca new Toyota pickup truck a relatively easy process. At no time did I feel pressured into making a decision, which had happened at other dealers. He called me a few times, but not to the point where it was a nuisance. I had the feeling he wanted to help me buy a new truck, but understood, if I decided to stay with my current truck. One of the best selling features, was after my girlfrined and I had taken a test drive, he left us alone, and went back inside, to let us talk about it, without any pressure. We both talked about how considerate he was, and how that one little thing, may have been the thing to help me make up my mind, along with the price. He seems to know the product line, as all of my questions were answered. The dealership handled all of the registration and insurance transfer for me, which saved me a lot of time and hassle at the registry, I'm sure. Thanks to everyone at the dealership for their friendly and professional atmosphere. Jim Colantonio More

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this is the third car we bought from this dealership , and we always come back here because we treated as family and also for the special treatment we get form our sales person and friend edward simpson . and we always come back here because we treated as family and also for the special treatment we get form our sales person and friend edward simpson . this gentleman always listen to us and answer all our question , he's the best of the best , his customer service skills exceptional ,and also I appreciate the attention to details, knowledge, positive attitude and helpfulness of the rest of the team. and I would definitely go back there FIRST for my next car purchase, and thank you. regards belfaidyassine More

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I had an amazing experience purchasing my first car at Tufankjian Toyota Scion of Braintree. Bob Wilfand was extremely helpful throughout the whole process. He was one of the nicest people I have ever d Tufankjian Toyota Scion of Braintree. Bob Wilfand was extremely helpful throughout the whole process. He was one of the nicest people I have ever dealt with. He made this experience one I will NEVER forget. Bob Hadges was also very helpful throughout the whole process and explaining everything in detail. I will defiantly be recommending this dealership and Bob Wilfand to anyone who is looking for a new car. More

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From a woman's prespective, I had the best experience working with Benson on May 27th. My plans were set to purchase a new vehicle THAT DAY and Benson made it happen. I had to drive my car a few week working with Benson on May 27th. My plans were set to purchase a new vehicle THAT DAY and Benson made it happen. I had to drive my car a few weeks to really say what I feel, but I have been all smiles since I got my new car. Benson it truly a GEM your dealership! He was the only one who initially took the time to assist me when I walked in. We got right down to business, because I knew what I wanted. My mom purchaced her car from Tufankjian in Weymouth 14 years ago so my mind was already set where to go. I would recommend my friends to go to this dealership if they truly want to be happy. I just wanted to say THANK YOU BENSON for everything you are a #10 or 100% in my book! More

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