Carlos Ortega
Carlos Ortega at Tufankjian Toyota of Braintree

Carlos Ortega

Sales Manager

Tufankjian Toyota of Braintree

210 Union Street
Braintree, MA 02184

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5.0
502 Reviews

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

502 Reviews

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502 Reviews of Carlos Ortega

September 02, 2026

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Employee Rating

Shane Craig helped me to get into a used Toyota Corrola at a price. He was very helpful and knowledgeable and very polite. I would definitely return to him for the next vehicle. I am sure that I got a grea More

by francis.bellotti
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Sep 02, 2026

Tufankjian Toyota of Braintree responded

We’re glad Shane could make your purchase of the used Toyota Corolla both smooth and rewarding. Knowing you found his service helpful, knowledgeable, and polite means a lot to our team. We appreciate your recommendation and look forward to assisting you again.

August 28, 2026

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I m enjoying my new Toyota RAV4 2026 , and the sales staff was very helpful thank you More

by Cenatsten
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarez, Kendol Huggins

Aug 28, 2026

Tufankjian Toyota of Braintree responded

It’s wonderful to hear you’re enjoying your new Toyota RAV4. Knowing you found our sales team, including Carlos and Kendol, helpful means a lot to us.

August 28, 2026

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Carlos is a consummate professional. True empathy, patient, and keeps to his word. He works with dynamic team and they deliver exceptional service. You’d be hard pressed to connect More

by jmeregini9
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Recommend Dealer
Yes

Other Employees Tagged: Joey Foy, Carlos Alvarez

Aug 28, 2026

Tufankjian Toyota of Braintree responded

We’re glad our calm, thoughtful approach helped you feel confident when purchasing your used Toyota RAV4. Hearing that Carlos’s empathy, patience, and integrity made your purchase so memorable means a lot to our team.

Aug 29, 2026

jmeregini9 responded

Thank you. I also met Eric today, and it is clear that management at this dealership embody these values. Needless to say my wife’s family asked me about recommendations for her new car purchase. You already know where I would recommend to her. Thank you, team again!

August 21, 2026

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Shoutout to Tony at Toyota of Braintree. I’ve dealt with plenty of salespeople over the years, and Tony has a way of making the whole process feel a lot more relaxed. No pushy sales tactics, More

by Donald
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Recommend Dealer
Yes
Aug 21, 2026

Tufankjian Toyota of Braintree responded

Balanced support and clear communication are at the heart of our sales approach. We’re glad Tony could give you space and step in exactly when you needed him during your purchase of the Camry Hybrid. Hearing that the process felt relaxed means a lot to our team.

August 21, 2026

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Viet and Sunny was great and very knowledgeable. I leased my 4rd Toyota at this dealership Thank you for great services. I will see you when I come back for my 1st service More

by Robert
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Recommend Dealer
Yes
Aug 21, 2026

Tufankjian Toyota of Braintree responded

Expertise and genuine care guide our team in every interaction. We’re glad Viet and Sunny provided informed, attentive assistance during your purchase of the new Toyota Sienna. Thank you for choosing us for your fourth Toyota, and we look forward to welcoming you back for your first service appointment.

August 21, 2026

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Extremely professional and friendly. Eddy and Carlos were both amazing, and answered all my questions. I felt confident for my test drive and I am thrilled with the new car More

by daniellesanfilippo14
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ed Hayes

Aug 21, 2026

Tufankjian Toyota of Braintree responded

Your mention of how Ed and Carlos answered all your questions with professionalism and warmth is greatly appreciated. Knowing you felt confident during your test drive and are thrilled with your new Corolla Cross means a great deal to our team.

August 19, 2026

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Greg, Carlos and Viet were fantastic and made the entire process seamless and efficient. Best dealership around. More

by Stpaulcyoadmin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Viet Vu

Aug 19, 2026

Tufankjian Toyota of Braintree responded

Our team is pleased we could guide you through the purchase of your used Toyota RAV4. Knowing everything went smoothly and quickly means a lot to us, and Carlos and Viet were happy to assist you.

August 11, 2026

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I was just walking around the showroom trying to learn more about the vehicles and had a few questions about the features when I came across Tony. Even though I wasn’t there to purchase a vehicle that day More

by Janet
Recommend Dealer
Yes
Aug 11, 2026

Tufankjian Toyota of Braintree responded

Welcoming guests and sharing expertise is how our showroom team operates. Knowing that Tony made you feel comfortable and addressed all your questions thoroughly means a lot to our team. When you’re ready to trade in your vehicle, we’re here to help.

August 11, 2026

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I had a great experience working with Tony. He was very knowledgeable, professional, and took the time to walk me through the vehicle and explain all of its features. He answered all of my ques More

by Russell
Recommend Dealer
Yes
Aug 11, 2026

Tufankjian Toyota of Braintree responded

Knowing you felt fully informed without any pressure means a lot to our team. We’re glad Tony guided you through every feature and answered all your questions. When you’re ready to purchase, we’d be honored to work with you again.

August 05, 2026

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Abdul Diab is the best, I bought my Corolla cross from him and I'm happy with my purchase and I trust whatever he choose for me. More

by Barsoumboules79
Recommend Dealer
Yes
Aug 05, 2026

Tufankjian Toyota of Braintree responded

Hearing that you trust Abdul’s recommendations means a lot to our team. We’re thrilled to know you’re pleased with your Corolla Cross purchase.

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