Bob Hadges of the Sales Department assists customers via the Internet and Telephone for both brand new and pre-owned vehicles. Customer Satisfaction is always a primary goal. Bob's attention to the customer's needs before, during and after the sale helps to ensure a smooth process resulting in happy customers. Bob grew up in Brockton and graduated Brockton High School (1979). Bob is also a graduate of the Boston University College of Communication (1983).
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April 22, 2010
I just bought my second Prius from Toyota of Braintree. My first, an 05, I bought new when the dealership was in Weymouth. This time I was looking to replace that car, which had 146k miles on it, and had My first, an 05, I bought new when the dealership was in Weymouth. This time I was looking to replace that car, which had 146k miles on it, and had run problem free for the whole time I owned it. Jim Paige showed me a 2007 Prius that I had called about and spoken with Bob Hadges earlier. When I arrived, the 07 Prius was sitting out in front of the showroom waiting for me to test drive. My experience with this dealership, and particularly with Jim and Bob, was nothing short of professional. Both were courteous and professional. Jim was pleasant to deal with. He just guided me through the process. I never felt pushed into buying. I had been seriously contemplating this for a while. We came to agreement on price and a good trade-in for my 05. After all the paperwork was completed I left, knowing I had gotten a fair deal. The car was ready for me three days later, as I had the seats upholstered in leather. When I got into the new (to me) car it was like a brand new vehicle. Jim went over the routine stuff, as well as showing me the key drop off box and service area before I left. The day I first looked at this car Jim also showed me the upper level where the new cars are stored. I had wanted to look at the new model Prius. This showroom is really nice and my overall experience was excellent. Jim is an asset to this place. There is a real air of professionalism among all the staff I interacted with here, form the receptionist to the service staff. I would highly recommend this dealership to my friends. More
Other Employees Tagged: Walace Langame, Bob Wilfand, Jim Paige, Bob Hadges, Wallace L. Mike Hankes
April 19, 2010
Everyone at Tufankjian Toyota of Braintree is so incredibly helpful. From owner Charles Tufankjian, to salesman Brian McGrath, customer service ace Bob Hadges, and (perhaps top of the pile) business incredibly helpful. From owner Charles Tufankjian, to salesman Brian McGrath, customer service ace Bob Hadges, and (perhaps top of the pile) business guy John Celesk, I felt like they were working -- really toiling -- to get me the best price on the car I wanted. They were super understanding of our needs, both in terms of getting us into exactly the car we wanted, as well as getting us a finance package that was better than expected. We love Toyotas; after losing our beloved 2010 Prius to a renegade deer, I, my wife, and our soon to be born daughter felt incredibly well protected, and we knew that was where we wanted to be again. The gang at Tufankjian took such good care of us; we felt like both our family's safety and our financial security were a priority to them. I can guarantee that when it's time to retire my wife's Rav 4, it'll be replaced by a Hilander Hybrid from Toyota of Braintree. Thanks to everyone there! More
Other Employees Tagged: Brian McGrath, John Celesk, Bob Hadges