Bob Hargrave
Bob Hargrave at Jim Hudson Ford

Bob Hargrave | Page 11

Service Advisor

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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4.9
291 Reviews
4.9

291 Reviews

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291 Reviews of Bob Hargrave

January 28, 2024

Dealership Rating
Employee Rating

Rapid quality service! What else can you ask for? We are a five Ford family and this is why. More

by STVN.CURRIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Freeman

Jan 29, 2024

Jim Hudson Ford responded

We're excited to learn that your experience at our dealership was truly exceptional!

January 28, 2024

Dealership Rating
Employee Rating

Good service. Thanks so much. Don’t make people write 15 words. That is too much. More

by campend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Jim Hudson Ford responded

Thank you for your 5-star review! Your feedback is immensely valuable to us, and we sincerely appreciate your meaningful contribution.

January 27, 2024

Dealership Rating
Employee Rating

I was there early and was taken right then and was out within a couple hours. More

by BCPJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Jim Hudson Ford responded

We're excited to learn that your experience at our dealership was truly exceptional!

January 24, 2024

Dealership Rating
Employee Rating

Bob has treated me well over the years. That's all you should need to know. More

by tomstahl_66
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2024

Jim Hudson Ford responded

We're thrilled to hear about your outstanding service experience at our dealership with Bob. If there's anything else we can do to assist you, please feel free to let us know!

January 21, 2024

Dealership Rating
Employee Rating

Great communication. I requested a certain tire set and they obliged without hesitation. Thank you! More

by MATT.COTE91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Jim Hudson Ford responded

We sincerely value your positive review. If you have any future needs, feel free to reach out to us anytime!

January 20, 2024

Dealership Rating
Employee Rating

Service dept satisfactory; tire pressure wasn’t accurately measured or adjusted during tire rotation and balance; More

by HUTTOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremain Williams

Jan 22, 2024

Jim Hudson Ford responded

We are genuinely delighted to hear about the exceptional experience you had at our dealership! Your choice to share your feedback is deeply appreciated, and we highly value your input.

January 20, 2024

Dealership Rating
Employee Rating

Speedy service, professional and knowledgeable staff, very nice waiting area made the experience very pleasant. More

by MRJIM2K8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver, Carri Watkins , Greg Freeman

Jan 22, 2024

Jim Hudson Ford responded

Your positive feedback about your dealership experience is sincerely valued by us.

January 17, 2024

Dealership Rating
Employee Rating

Bought a car from Jim Hudson Ford and had to have it towed back to the dealership the next day. They car was 3 years old and had 25,000 miles on it. They are unable to diagnose the issue and six months More

by lemon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 18, 2024

Jim Hudson Ford responded

We sincerely apologize for the inconvenience and frustration you have experienced with your recent car purchase from Jim Hudson Ford. Your satisfaction is of the utmost importance to us, and we deeply regret that your vehicle has not met the expected standards of reliability. We understand the challenges you've faced with the ongoing issue and the difficulty it has caused you. To investigate this matter further, please contact Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

Jan 17, 2024

Jim Hudson Ford responded

Would you please provide your information for us to investigate this further? We would like to resolve these issues for you.

January 17, 2024

Dealership Rating
Employee Rating

The service department is first class. Bob has been there many years and knows his stuff. The waiting area is extremely clean and easy to work in. You can also view your vehicle being s More

by dgainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Jim Hudson Ford responded

We are genuinely delighted to hear about the exceptional experience you had at our dealership! Your choice to share your feedback is deeply appreciated, and we highly value your input.

January 11, 2024

Dealership Rating
Employee Rating

My service center and its personal are top notch. Always driving to accommodate and complete the service in great time. Big thanks to the team!!!👍😎 More

by Ted Gauntt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Jim Hudson Ford responded

We sincerely value your positive review. If you have any future needs, feel free to reach out to us anytime!

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