Bob Hargrave
Bob Hargrave at Jim Hudson Ford

Bob Hargrave | Page 12

Service Advisor

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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4.9
291 Reviews
4.9

291 Reviews

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291 Reviews of Bob Hargrave

January 08, 2024

Dealership Rating
Employee Rating

They were great. Service was great, on time and the service was good quality. Fixed problem on the 5th time . More

by KNIGHTVOYAGERSC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2024

Jim Hudson Ford responded

We're thrilled to discover that your visit to our dealership was genuinely outstanding!

January 01, 2024

Dealership Rating
Employee Rating

Bob was very helpful with my tire purchase, finding a good deal and getting me in quickly More

by Nolancox
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 02, 2024

Jim Hudson Ford responded

We appreciate your review with Bob. If you need further assistance, please feel free to reach out to us.

January 01, 2024

Dealership Rating
Employee Rating

Amazing customer service from Bob and all of the staff in the service department at Jim Hudson in Lexington! More

by CSRICHBURG
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Addie

Jan 02, 2024

Jim Hudson Ford responded

We are delighted to hear about your positive experience with Bob, and we sincerely thank you for sharing your feedback with us.

December 17, 2023

Dealership Rating
Employee Rating

Great service, fast too and good people. I wouldn't trust taking my car with anyone else. More

by ANGELASNIPES498
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver , Greg Freeman

Dec 18, 2023

Jim Hudson Ford responded

We genuinely value your positive review. Should you have any future needs, feel free to reach out to us anytime!

December 16, 2023

Dealership Rating
Employee Rating

We're full time travelers, so on layovers we get our maintenance/repair work performed at the nearest Ford dealership. Without a doubt, Bob H. and the techs who worked on our F-350 have been head and sh More

by Trips
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 18, 2023

Jim Hudson Ford responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

December 10, 2023

Dealership Rating
Employee Rating

Shane was great! Service was fast, thorough and I was very pleased with the price too! More

by Christian Oelhafen
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver , Greg Freeman, Shane

Dec 11, 2023

Jim Hudson Ford responded

We appreciate your willingness to share your exceptional experience with Shane. Your business holds great importance for us, and we look forward to the chance to serve you once again in the near future.

December 09, 2023

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Employee Rating

I came in with a minor emergency and service was going to get me out within an hour or so. I knew it wouldn’t take long but it’s our only car. More

by mitch32
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 11, 2023

Jim Hudson Ford responded

Thank you for sharing your experience with us! We're glad to hear that our service team was able to assist you promptly, especially given the urgency of your minor emergency. Your time is valuable, and we appreciate your trust in us to address your needs efficiently.

December 07, 2023

Dealership Rating
Employee Rating

Purchased a used F250 and the process when very smoothly. Also had a recall taken care of about 2 weeks later and the service department was very good and got the truck back to me before the end of the day More

by rab9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rene Campbell , Jim Agard

Dec 08, 2023

Jim Hudson Ford responded

Thank you for sharing your positive experience with us. We are delighted to hear that your purchase of the used F250 went smoothly and that our service department efficiently took care of the recall, delivering your truck as promised before the end of the day.

November 28, 2023

Dealership Rating
Employee Rating

Excellent service each and every time. Always very informative and helpful in explaining services needed and cost. More

by CKSC0418
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tony Dooley, Jeff Slaven, Carri Watkins , Jennifer Dennis, Shane

Nov 30, 2023

Jim Hudson Ford responded

Your positive review is greatly valued by us. If you ever need further assistance in the future, please feel free to reach out to us without hesitation!

November 26, 2023

Dealership Rating
Employee Rating

Repair was done in a timely and professional manner. I would definitely recommend this service department. More

by DLADAMS1718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Freeman

Nov 27, 2023

Jim Hudson Ford responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

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