Bob Hargrave
Bob Hargrave at Jim Hudson Ford

Bob Hargrave | Page 14

Service Advisor

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

Contact Me
4.9
291 Reviews
4.9

291 Reviews

Write a Review

291 Reviews of Bob Hargrave

October 26, 2023

Dealership Rating
Employee Rating

This dealership had to replace the same parts form awhile back. Handled poorly and was promised to see new parts before installation. Nothing promised was done, then bolt broke on fuel pump again. My adv More

by TDKYZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 27, 2023

Jim Hudson Ford responded

We deeply regret the disappointing experience you had at our dealership. Providing exceptional customer service is our top priority, and we are genuinely sorry that we fell short in this instance. To discuss your concerns further, please do not hesitate to contact Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com.

October 25, 2023

Dealership Rating
Employee Rating

Was able to drop off my escape fast and easy, service tech was friendly and was able to give me a good time frame and fixed my car sooner than I had expected. More

by bessingererica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2023

Jim Hudson Ford responded

We want to convey our heartfelt thanks for sharing your experience.

October 19, 2023

Dealership Rating
Employee Rating

The service department at Jim Hudson always takes great care of my vehicle. The shuttle service is very important to me as I work from home and it allows me to drop the car off and get back to what I need More

by MRNATEWIRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver , Greg Freeman, Joe with the shuttle service provided a safe and friendly trip back and forth from the service center.

Oct 20, 2023

Jim Hudson Ford responded

We are delighted to hear about your exceptional experience at our dealership! Your feedback is greatly appreciated, and we thank you for taking the time to share it with us.

October 18, 2023

Dealership Rating
Employee Rating

I experienced great customer service as soon as I entered the building. I would recoommend More

by TERESAFORSYTHE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver , Greg Freeman

Oct 19, 2023

Jim Hudson Ford responded

We are happy to hear that. Thanks for taking the time and letting us know.

October 16, 2023

Dealership Rating
Employee Rating

Electrical issue with my truck. Took a week to get it looked at, spent $1k fixing it, has to find my own rental car with no courtesy vehicles available, and a month later I am sitt More

by JREINHARDT23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 19, 2023

Jim Hudson Ford responded

We're genuinely sorry to hear about the ongoing issues you've faced with your truck and we understand your frustration. Please contact Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com to discuss this matter further

October 15, 2023

Dealership Rating
Employee Rating

Had an appointment at 3:45pm, vehicle wasn’t taken back for service until about 4:45pm. Vehicle then took an another hour to get serviced. More

by dpollard0620
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Jim Hudson Ford responded

We sincerely apologize for any inconvenience you experienced during your interaction with our dealership. Your feedback is highly valuable to us as we continuously improve our services. Please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

October 14, 2023

Dealership Rating
Employee Rating

I am very pleased with the service. They made everything so easy and convenient for me. More

by JANDBBRADLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver , Greg Freeman

Oct 16, 2023

Jim Hudson Ford responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

October 14, 2023

Dealership Rating
Employee Rating

Very professional. Once they eventually got to my truck they discovered the problem quickly made recommendations and resolved the problem. More

by lhudsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson , Greg Freeman

Oct 16, 2023

Jim Hudson Ford responded

We sincerely appreciate your positive review. Should you have any additional requirements in the future, please don't hesitate to reach out to us!

October 13, 2023

Dealership Rating
Employee Rating

Always takes excellent care of my car. Has been servicing it for years and has always kept it in tip top shape, catching issues before they become problems. My car drives beautifully thank More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver , Greg Freeman

Oct 16, 2023

Jim Hudson Ford responded

Your positive review is much appreciated. If you have any further needs down the line, please feel free to let us know!

October 13, 2023

Dealership Rating
Employee Rating

This is the best dealership that I have ever dealt with. Everyone is so friendly, More

by gall1233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Dawkins

Oct 13, 2023

Jim Hudson Ford responded

We're absolutely thrilled to hear about your outstanding experience at our dealership! We genuinely appreciate you taking the time to share it with us.

...
14
...

Dealership Inventory (364 Vehicles)

new 2025 Ford Bronco car, priced at $44,880
2025 Ford Bronco
new
Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Ranger car, priced at $62,334
2026 Ford Ranger
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford F-250 car, priced at $72,049
2026 Ford F-250
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $50,049
2026 Ford F-150
new
Oxford White exterior
Automatic
Rear-wheel Drive
new 2025 Ford F-150 car, priced at $60,200
2025 Ford F-150
new
Black Metallic exterior
Automatic
Four-wheel Drive
used 2025 Ford Mustang Mach-E car, priced at $45,598
2025 Ford Mustang Mach-E
used
Blue Metallic exterior
Automatic
All-wheel Drive