Bob Hargrave
Bob Hargrave at Jim Hudson Ford

Bob Hargrave | Page 15

Service Advisor

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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291 Reviews
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291 Reviews

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291 Reviews of Bob Hargrave

October 12, 2023

Dealership Rating
Employee Rating

Customer service very friendly kept me updated on progress of my vehicle! I really appreciated the communication More

by rachel.fickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver , Greg Freeman

Oct 13, 2023

Jim Hudson Ford responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

October 11, 2023

Dealership Rating
Employee Rating

Everything was great as always! Bob Hargrave is always my service advisor and does a fantastic job at keeping me informed on what I need done to get my vehicle in top running condit More

by Zachary Watkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Freeman

October 07, 2023

Dealership Rating
Employee Rating

Very good service and clearly reviewed with me the results. I will be using Ford for my auto needs. More

by PTWLQCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Jim Hudson Ford responded

We're absolutely thrilled to hear about your outstanding experience at our dealership! We genuinely appreciate you taking the time to share it with us.

October 07, 2023

Dealership Rating
Employee Rating

Excellent service quality service , friendly helpful, supportive customer service, keep appointment, reliable, respectful More efficient More

by douggreene52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Jim Hudson Ford responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

October 06, 2023

Dealership Rating
Employee Rating

Wonderful experience! Jackson was an exceptional service provider! He was a pleasure to work with! More

by misti.willis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver, Jeff Slaven, Carri Watkins , Chris Dawkins, Greg Freeman, 5 stars for Jackson

Oct 09, 2023

Jim Hudson Ford responded

We're absolutely delighted by your excellent review! Hearing about your experience with Jackson and our team brings us immense joy. If there's anything you ever need, please don't hesitate to reach out.

October 06, 2023

Dealership Rating
Employee Rating

Great experience. Truck had a recall, the team at Jim Hudson got me in quick. Everything was easy, Bob was great to work with. I will be back. My truck came from out o More

by griffins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Jim Hudson Ford responded

We're absolutely thrilled to hear about your outstanding experience at our dealership! We genuinely appreciate you taking the time to share it with us.

October 02, 2023

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Employee Rating

Chris weaver goes above and beyond for his customers! Thank you for all that you did for this repair and extended warranty. More

by DJORDAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Weaver

Oct 06, 2023

Jim Hudson Ford responded

We extend our gratitude for sharing your high-quality experience with Chris. Your business is valued, and we look forward to serving you again soon.

October 02, 2023

Dealership Rating
Employee Rating

They worked my car in for the day to do iol change and it was ready by mid day. Very pleased. More

by dadbopittracie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Jim Hudson Ford responded

We want to convey our heartfelt thanks for sharing your experience.

October 01, 2023

Dealership Rating
Employee Rating

The service was really good. I appreciate the staff for going above and beyond to make sure I got service. More

by dmcclary53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver , Chris Dawkins, Joe Pitrobono

Oct 02, 2023

Jim Hudson Ford responded

We are happy to hear that. Thanks for taking the time and letting us know.

September 30, 2023

Dealership Rating
Employee Rating

The dealership took one month to service my car. I do understand that the part was backordered, but I never once received a call to alert me to the status. My app showed that the part came in, then More

by DEBRA.ORTIZ400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 03, 2023

Jim Hudson Ford responded

We're truly sorry to hear about your experience with our dealership's service department. This is not the level of service we aim to provide our customers, and we apologize for any inconvenience you've faced. To address this issue and investigate this issue further, please contact Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

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